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“Amazing Hotel Stay!!!” 5 of 5 bubbles
Review of Courtyard Annapolis

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Courtyard Annapolis
Ranked #11 of 21 Hotels in Annapolis
Certificate of Excellence
Baltimore, Maryland
Level Contributor
3 reviews
“Amazing Hotel Stay!!!”
5 of 5 bubbles Reviewed 17 February 2014

So, 1st let me start by saying, this hotel is AWESOME! Me and my bf visted over the Valentine's Day weekend and were amazed at the service. The hotel was offering a "lover's package which included breakfast! ( I like to eat!) The room was comfortable, the bed was sturdy(lol) and the staff was BEYOND AMAZING! I can't remember the lady's name that checked us in but she was awesome. The whole staff was just refreshing. For breakfast I ate the french toast... and WOWZERS! SO GOOODD!! One reviewer said the hotel didn't have a "bellstaff" and that the food was not fresh......HUHHH???? This hotel is perfect for anybody! Sure it isn't a BIG hotel, but i know my french toast was fresh, because the bread tasted heavenly! NIce job Courtyard!

Room Tip: Courtyard view is best
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  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MsBoomBoomNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shenae M, General Manager at Courtyard Annapolis, responded to this review, 24 October 2014
Thank you for your feedback! We take pride in serving our guest. It is always good to hear when we have exceeded expectations. We hope to be able to serve you again in the near future.

Thank you,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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293 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Annapolis
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 15 February 2014

I stayed while family visited in town. The hotel building is old. location is on main road off highway and short driving distance to shops. Towels are cheap thin overused quality and smell stale. It was difficult to maintain room temp in room above 70 degrees in the winter. A/c kept coming on during winter snow days There is a small bistro in lobby but only one server open for breakfast and dinner. Excellent attendants. Most food is precooked offsite and reheated on premises. Not too bad for hotel chain food. There are no bell captains and no lounge for platinum members. You can't even get a free cup of coffee in the am. Other Marriotts are better. This is the state capitol so I expect better quality. Online rate advertised $89 but charged $109 plus lots of tax. No discount rate for military although naval academy is local.

Room Tip: Courtyard side room can appear dark as building block sun and makes you feel closed in with brick wa...
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  • Stayed February 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GuestAnnapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shenae M, General Manager at Courtyard Annapolis, responded to this review, 16 February 2014
Thank you for taking the time to share your feedback on TripAdvisor.

Unfortunately, we did not meet all of your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.

Our Bistro offers a variety of menu items cooked to order, or prepped quick items that you can Grab and Go. The Bistro is set up to cater to every need. Our complimentary coffee is now provided in your guest room for your convenience.

The hotel is currently offering an advance purchase rate of $89.00 that can be booked 7 days or more prior to arrival.

You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore, Maryland
1 review
5 of 5 bubbles Reviewed 7 February 2014

My hubby and I went in today just to make an inquiry and we left impressed and happy. The 2 ladies that attended to us were Amanda and Aleah. They were very helpful and showed us around. We were just too impressed that we had to reserve our rooms right away for next week....We are now looking forward to next week and we will definitely be coming back.

Lola & Niyi Morin

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LolaMorin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shenae M, General Manager at Courtyard Annapolis, responded to this review, 24 October 2014
Thnak you for your feedback! We look forward to serving you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
1 review
5 of 5 bubbles Reviewed 4 February 2014

Excellent stay, Great Hotel .Good Bistro ,comfortable. Kudos to Aliya front desk she was a great help for my Mom & us in getting the right room. Also she was a wonderful help in tracking or lost luggage from the airport. she went above & beyond her expectations .It was also nice to come out side to a clean car where they cleared of the snow!!!! on every car. Very thoughtful.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bduff1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shenae M, General Manager at Courtyard Annapolis, responded to this review, 6 February 2014
We are delighted that your stay with the Courtyard Annapolis was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable.

My staff & I truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bel Air, Maryland
2 reviews
4 of 5 bubbles Reviewed 2 February 2014 via mobile

Phone in my room did not work but staff switched me immediately and courteously to room across the hall. Rooms very clean and satisfactory. Great value. Would stay again - anytime. It is a very good location - close to downtown Annapolis but out of early morning traffic and activity.

Stayed February 2014, travelled on business
Helpful?
Thank mdarcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shenae M, General Manager at Courtyard Annapolis, responded to this review, 6 February 2014
Thank you for taking the time to share your expereince on Tripadvisor. We are delighted that your stay with the Courtyard Annapolis was enjoyable. I am glad that we were able to quickly correct the issue with your room phone.

My staff & I truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Petersburg, Florida
1 review
5 of 5 bubbles Reviewed 1 February 2014 via mobile

Excellent service and very comfortable! When planning a trip for 7 people it is difficult to find rooms with 2 queen beds per room on travel websites, but I can always depend on Marriott to accommodate my needs.
Easy access to downtown Annapolis and quaint local shops.
Staff very helpful, special thanks to Amanda !

Stayed January 2014, travelled with family
Helpful?
Thank Mary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shenae M, General Manager at Courtyard Annapolis, responded to this review, 6 February 2014
Thank you for taking the time to share your experience on Tripadvisor. We are delighted that your stay with the Courtyard Annapolis was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable.

My staff & I truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Amanda is a very important part of the team. We will be sure to recognize and reward her for a job well done.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raleigh, North Carolina
1 review
4 of 5 bubbles Reviewed 31 January 2014

I am a business traveler from North Carolina and am travelling through Maryland quite often. I have spent months at this Hotel. I am recently back for another stay. Great staff. It has been and has felt like home away from home.

Stayed January 2014, travelled on business
Helpful?
Thank IncPenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shenae M, General Manager at Courtyard Annapolis, responded to this review, 6 February 2014
Thank you for taking the time to share yur feedback with us. We are delighted that our hotel is "Your home, away from home". Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable.

My staff & I truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Annapolis

Property: Courtyard Annapolis
Address: 2559 Riva Rd, Annapolis, MD 21401-7401
Region: United States > Maryland > Annapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Annapolis
#6 Family Hotel in Annapolis
#7 Romantic Hotel in Annapolis
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Annapolis 3*
Number of rooms: 149
Official Description (provided by the hotel):
The Courtyard Annapolis hotel is located in historic Annapolis Maryland in the suburbs of Washington DC. The hotel is situated less than five miles from the United States Naval Academy and the Maryland State House. Additionally, Courtyard Annapolis is just a short distance from the Annapolis City Dock providing easy reach to a number of water and seaside activities. Furthermore, the hotel is just 20 miles from the Baltimore-Washington International Airport (BWI). Designed for the business traveler, yet inviting for all, this Marriott Annapolis hotel knows what is important to its guests. ... more   less 
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Also Known As:
Courtyard By Marriott Annapolis Hotel Annapolis
Annapolis Courtyard
Annapolis Marriott

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