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“VALET is no good - Scratched Car”

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Historic Inns of Annapolis
Ranked #1 of 21 Hotels in Annapolis
Certificate of Excellence
Virginia Beach, Virginia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“VALET is no good - Scratched Car”
Reviewed 26 June 2014

After leaving my car with valet for 2 days, they turned it back over to me with a significant 3 ft scratch on the side of the vehicle. The valet was polite and indicated that this was clearly a new scratch and that a claim report would indicate that TOWNE Park was at fault. Within 3 days of submitting my claim, TOWNE Park emailed me saying that there was not sufficient evidence that they caused the scratch. They are completely unreliable and should not be trusted with your vehicle.

Stayed June 2014, travelled with family
Helpful?
2 Thank Wknips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mradike1, General Manager at Historic Inns of Annapolis, responded to this review, 30 June 2014
Dear Wknips:

Thank you for posting your feedback. I am sorry that there was an issue with the care of your car with Towne Park and that your experience was not a pleasant one. I have shared the content of this review with them.

Thank you.


Mike Radike
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,066 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (267)
Date | Rating
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English first
Winston Salem, North Carolina
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 June 2014

My husband and I booked a weekend at the Historic Inns of Annapolis and had a queen room in the Governor Calvert House. We were getting away to celebrate our anniversary and had never been to Annapolis. We wanted to stay in the historic district so that we could walk to the waterfront, restaurants and shops and other attractions. The location could not have been more perfect! Additionally, the staff were friendly and personable. Always asking what they could do to make our stay better, offering recommendations for dining and attractions. I even ran into one of the front desk staff in the workout room and when some of the equipment wasn't working he personally took responsibility to get things fixed. I highly recommend this property for its charm, friendliness and LOCATION.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AJH7566
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mradike1, General Manager at Historic Inns of Annapolis, responded to this review, 25 June 2014
Dear AJH7566:

Thank you for your feedback about your recent stay. I am so very happy you chose us for your wedding anniversary and that our team was so very helpful to you. Our location is great and I am glad you got a chance to get out and walk around, enjoyed the ambiance of Historic Downtown Annapolis.

Please don’t wait another year to have a visit; every day of your marriage is an anniversary!  We look forward to welcoming you back again soon.

Mike Radike
General Manager
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Lafayette
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 June 2014

We sincerely enjoyed our stay. The staff was especially welcoming and the location is superb. We very much enjoyed strolling the quaint neighborhood. The Governor Calvert ambience is elegant and warm, and our room was clean and comfortable. We will stay there again!

Stayed June 2014, travelled with family
Helpful?
Thank J W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mradike1, General Manager at Historic Inns of Annapolis, responded to this review, 24 June 2014
Dear JW:

Thank you for posting your feedback about your recent stay with us. You have captured some of our “personality” when you describe the Governor Calvert House as “elegant and warm.” I am delighted we provided this great service to you and that you found your room to be clean and comfortable as well.

We appreciate your business and want to be your hotel of choice when you visit Annapolis. Thank you.


Mike Radike
General Manager
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Saint Cloud, Florida
Level Contributor
125 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 20 June 2014

We arrived a little early for check-in and the front desk clerk gave us a complimentary upgrade at the Gov. Calvert House since there was a room there ready. This was great because the location was slightly better than the room we originally booked. What a beautiful Inn!!! The room was very charming as well. The beds were super comfortable and everything was extremely clean. We were right across the street from the State House which added to the allure. I booked through the website as an advance purchase and received an extremely low rate for the room. We did have to valet park at $24.00 a night which seemed a little extreme but since the room was pretty inexpensive it did not seem like a big deal. The valet people were extremely nice and helpful too. One day it was raining very hard and the valet shuttled us to our destination. Overall, we had a wonderful experience and would highly recommend this beautiful Inn to all of our family and friends. One last thing... the lemonade at the check-in area was awesome!!!!!

Room Tip: Check the rates for Advance purchase on their website.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank karenmsu97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mradike1, General Manager at Historic Inns of Annapolis, responded to this review, 22 June 2014
Dear karenmsu97:

Thank you for completing our guest survey. I was so very happy to see that you enjoyed so many different aspects of your stay; some of your comments truly capture the unique features of the Historic Inns of Annapolis.

We appreciate your patronage and look forward to welcoming you back again soon. Thank you.

Mike Radike
General Manager
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Rochester, New York
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 June 2014

Location,location Location. Yep great spot to stay at the top of Main st.
1st The room was large an big old room,high ceilings with molding.The thick walls made a very quite stay. It reminded me of an my old house in Brooklyn with the curved stair cases.The bed was comfortable we slept soundly. Bath room has been updated but the tub needs touch up, not a big deal its an 1800 building. The elevator was quick.
Sitting out on the porch was the icing on the stay . Coffee in the morning and wine in the evening. People watching .

Room Tip: our room was on the upper floor facing the back street with a double bed . There was a lot of traffi...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank snackpack150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mradike1, General Manager at Historic Inns of Annapolis, responded to this review, 18 June 2014
Dear snackpack150:

Thank you for your feedback. You picked an outstanding location when you stayed at our Maryland Inn and I was happy to read that you enjoyed the historical ambiance of the building. Our location is outstanding and we strive to ensure that the quality of our facilities and services go hand in hand to ensure our guests have a great stay, just as you did!

We appreciate your business and look forward to welcoming you back again soon. Thank you.

Mike Radike
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
VA
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 17 June 2014

We booked our anniversary weekend to stay at the Governor Calvert House. We stayed in Room 202, which was comfortable, clean and charming. Bed was super comfortable and thank goodness for firm pillows (we've stayed at 5 star where they're like cotton - not good for husband's neck). We've stayed in historic inns and B&Bs before and prefer it to the ultra modern. The bathroom was small but clean. The people from the valet to the front desk were very helpful and friendly. Love the interior of the lobby and the antiques and artifacts (note: please enter the room where the morning eats are - you will see the coffee then, but not from the hallway, which we mistakenly did). The location is tops - you are only a few minutes walk from the main area. Check out the Market St area (great shops and Irish play Galway Pub - great for afternoon pint!). We valet parked (why wouldn't you?) and left the car there the entire weekend. Some other reviews mentioned weddings, which there was one that weekend. Our room overlooked the patio where the cocktail party was, but the windows are double-glazed so we couldn't really hear anything. It is such a pleasant, quaint Inn and we will definitely be back!

Room Tip: Room 202 is at end of hallway away from elevator and ice machine room. A/C a bit loud but it never...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VAAussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mradike1, General Manager at Historic Inns of Annapolis, responded to this review, 18 June 2014
Dear VAAussie:

Thank you for your feedback. I was pleased to read that you so very much enjoyed your recent stay with us and found the room to be clean, comfortable and charming. It was great to hear that you took advantage of our outstanding location in the heart of the Historic District and that you got a chance to get out and walk around.

We appreciate your business and look forward to welcoming you back again soon. Thank you.

Mike Radike
General Manager
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Calgary, Canada
Level Contributor
223 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed 10 June 2014

We were only able to spend one night but loved the Robert Johnson Inn. There are three properties in this group spread through on square and around the corner. You check in at one then the valet takes you to the other two if needed. Our check in was fine, nothing overly friendly. It was the valet/bellhop who we thought was wonderful. We wished we would have caught his name as he really tried to make everything perfect for us. He actually took two larger suitcases up 4 floors while we took the elevator and he beat us! He brought us ice from the first floor and back up again. There seemed nothing he wasn't able or willing to do for guests. Very impressed.
Our room was as requested, quiet and with a view this being of the Maryland State Capital building. Beautiful. Heavy draperies and fabrics, large TV although poor reception. The bedding was a bit tired and hopefully replaced soon. I know it's historic but fitted sheets would have been nice. No coffee facilities or fridge although coffee is served in that hotel's lobby starting at 7AM.
This hotel is definitely located within the heart of Annapolis which is a walk in time. Cobble stone streets, restaurants, bars and history are at every corner. The little things can be overlooked when you stand back and see where you are.
The one down side was the next morning when we went to the main hotel to check out, the valet on duty then was busy with his IPhone and didn't even see us pass and when we looked around that hotel as it too is historic, we found that those guests also get a selection of pastries, juice and coffee to our meager coffee. Would have been nice to be included.

Room Tip: Ask for a view then explore that view.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bernie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mradike1, General Manager at Historic Inns of Annapolis, responded to this review, 11 June 2014
Dear Grums:

Thank you for your feedback. I was pleased to read that you overall enjoyed your stay at the Robert Johnson House and was specifically happy to read that a member of our valet team provided exceptional service. I appreciate your additional feedback on guest room and morning pastries; I will share that.

We provide complimentary muffins, pastries, and whole fruit for all of our guests at the Governor Calvert House, the point of check in. Any of our guests can take advantage of that and I am sorry that was not explained to you.

We appreciate your business and look forward to welcoming you back again soon. Sincerely,

Mike Radike
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Historic Inns of Annapolis

Property: Historic Inns of Annapolis
Address: 58 State Cir, Annapolis, MD 21401-1906
Phone Number:
Region: United States > Maryland > Annapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Annapolis
#7 Family Hotel in Annapolis
#9 Business Hotel in Annapolis
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Historic Inns of Annapolis 3.5*
Number of rooms: 124
Official Description (provided by the hotel):
History comes to life at the Historic Inns of Annapolis. Located in downtown Annapolis, the Historic Inns of Annapolis comprise three unique hotels - each one with a storied past and significant place in American history. Perfect for a family vacation or a business retreat, the inns exude charm and class that have attracted guests for generations. From guest rooms to banquet rooms, we have all the space you need for the ideal getaway! ... more   less 
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Also Known As:
Historic Inns Of Annapolis Hotel Annapolis
Historic Hotel Annapolis
Annapolis Historic Hotel
Historic Inns Annapolis

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