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“Great hotel! Great Service! Great Location”

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Loews Annapolis Hotel
Ranked #3 of 21 Hotels in Annapolis
Certificate of Excellence
GreenLeadersGold level
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Great hotel! Great Service! Great Location”
Reviewed 26 April 2014 via mobile

Hotel has gotten a face lift and it looks great. Rooms recently and tastefully done. Staff has their act together and it really shows. They make you feel real welcomed. One of my favorite hotels.

Restaurant and bar are very nice. No better place to stay in Annapolis.

Stayed April 2014, travelled on business
Helpful?
Thank Businessalways
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLoews, General Manager at Loews Annapolis Hotel, responded to this review, 29 April 2014
Dear Businessalways,
Thank you for taking the time to give us this feedback! I’m thrilled you had a great experience and enjoyed our renovated look. The guests rooms have all been updated with new décor and a variety of amenities, and I’m glad you found the look tasteful.

It’s wonderful to learn our team members made a lasting impression. They are genuinely invested in providing the highest quality service – thank you for complimenting our team.

We appreciate your loyalty to Loews Annapolis, and hope to welcome you back for many future stays. Now that the weather is so nice, it’s time to come enjoy the patio at our restaurant!

Best wishes,
Barbara McMahon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,188 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (192)
Date | Rating
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English first
NYC
Level Contributor
48 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 24 April 2014

We usually stay at the Westin, but since we are frequent visitors to Annapolis, thought we'd branch out. The Loews is lovely (with a price range equal to the Westin, so you must expect to pay for the privilege of being in DTA). Plenty of parking in the back. The staff is awesome. Rooms are larger than the Westin and we like the décor a bit better, but there was no hiding the fact that the hotel is a bit older than the Westin. In addition, our room faced the parking lot, and we could not figure out if there were any rooms with "good views." The bathroom is also very nice, but we give the Westin an edge again because it is newer. Loew's is much closer to DTA, and the parking (which we received at a discount) is in and out which is a very nice benefit. All in, we found the two hotels equally excellent except that Loew's has a leg up for location. The ONLY concern we have about Lowe's is the number of rooms that face an interior banquet center. When there are people in that internal room, the sound reverberates through all the internal hallways. We prize cleanliness and quietness in hotels. At the Loews, unless the rooms facing in are really well sound-proofed, we imagine that it will be quite noisy when there is a reception. It is for this concern that we felt we could not give a full five stars.

Room Tip: Ask for a room that faces out.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank babettetravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLoews, General Manager at Loews Annapolis Hotel, responded to this review, 29 April 2014
Dear babettetravels,
Thank you for reviewing your stay, and I’m grateful you decided to try our newly renovated property during your recent Annapolis trip. I’m always happy when our staff and their genuine dedication to great service make a lasting impression.

It’s very exciting to hear how much you like our décor, as it’s brand new! In March 2014, we completed a three-year renovation – most recently, the rooms’ décor was completed updated, with new features and amenities added including new duvets and linens, 47-inch smart TVs, mini fridges, Keurig coffee makers, lush Doeskin bath robes, and more. I’m glad you enjoyed our convenient location in downtown Annapolis, a quick stroll to Main Street and City Dock, and the convenience of our parking.

We do have a few different view options, including on West Street, facing our outdoor courtyard and facing the atrium. We’d love to help you select your view for a future visit. I’m sorry to learn of your concerns about our atrium-facing rooms. We actually receive comments from guests who enjoy facing the atrium with its great natural light and ambience. We seldom get noise concerns but certainly understand and respect guest preferences on room choice.

Thank you again for choosing Loews Annapolis, and we hope to get to welcome you back here during future trips Annapolis!

Best wishes,
Barbara McMahon
General Manager
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Haifa, Israel
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 April 2014

Enjoyed every aspect of the hotel.
accomodation,
Service
Food
everything was exelent
I enjoyed my stay in the hotel From the pillow top mattress to the luxurious terry bath robes, this place speaks comfort. They’ve just completed a two-year renovation of the entire facility and you’d think this is a brand new building. The rooms and lobbies are all in excellent shape

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Yoram B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLoews, General Manager at Loews Annapolis Hotel, responded to this review, 28 April 2014
Dear Yoram B,
Thank you very much for your review. I’m truly excited to hear about experiences like yours, when guests enjoy every aspect of this property we all love as staff. From our service, which is top priority, to the food and rooms, I’m glad our care for creating a wonderful, comfortable stay was evident and led to a memorable experience.

We did indeed just finish renovating all of our guest rooms and suites in March 2014, which followed after we had updated our entire lobby. I’m happy you enjoyed the new look. The Doeskin bath robes are new, as are the white duvets on our pillow top mattresses. Other new amenities include Keurig coffee makers, 47-inch flat screen TVs, free Wifi in all guest rooms, and more – along with the lighter, more modern décor!

We appreciate you choosing Loews Annapolis and hope to get to welcome you back here during your next visit to Annapolis.

Best wishes!
Barbara McMahon
General Manager
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NJ
Level Contributor
9 reviews
Reviewed 20 April 2014

This was our first stay at a Loews Hotel and it will not be our last. From start to finish we were treated exceptionally well.

The staff at Loews Annapolis are super friendly and accommodating. Our room, 610, was beautifully appointed and very clean. The soft blue nautical themed decor was tasteful and elegant.The pillow-top mattress and oh so soft pillows made sleeping a dream. In addition, despite the fact that there were guests on either side of us, the room was quiet. We loved the 47-inch TV, and complimentary Wifi. Too bad it was too chilly to use the porch.

The front desk staff were helpful with directions and suggestions on what to see and do. Though the hotel is not in the heart of downtown, it was a nice walk to attractions and there is a complementary shuttle. Annapolis is very walkable so much so that we didn't take the car out once.

We had a cosy dinner in West and enjoyed the use of the Scrabble board in the lobby. Afternoon lemonade was a huge hit with our tween.

We appreciated all the efforts that were made to make our stay an enjoyable one. We will definitely come back the next time we visit Annapolis and heartily recommend Loews to others.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank patpme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLoews, Director of Sales & Marketing at Loews Annapolis Hotel, responded to this review, 21 April 2014
Dear patpme,
Thanks very much for your feedback. There’s really no better compliment to us than knowing you felt well taken care of, and had an experience that has you wanting to return to our property for another stay!

Thank you for highlighting the staff’s friendly, attentive approach to service. I’m excited you enjoyed our newly renovated guest rooms, including complimentary Wifi in all rooms, the 47-inch smart TVs, new décor and bedding and linens. I’m glad it such a comfortable, quiet, great night of sleep!!

We’re fortunate to be conveniently located in downtown Annapolis, a block from Ram’s Head Tavern and music stage and a short stroll to Main St. and the waterfront. The free Annapolis circulator trolley is a great offering right outside our doors!

Thank you again for choosing Loews Annapolis and giving us the opportunity to create a memorable experience for your family. We would love the chance to welcome you back!

Warm regards,
Tracey Lyon-Mercado
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Cleveland, Ohio
Level Contributor
135 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 17 April 2014

From the pillow top mattress to the luxurious terry bath robes, this place speaks comfort. They’ve just completed a two-year renovation of the entire facility and you’d think this is a brand new building. The rooms and lobbies are all in excellent shape.
My room (351) was spacious and well appointed. The desk was a decent size (30x60) with good lighting, four desktop 110v outlets and one USB charging port. The room had an abundant Keurig coffee setup in addition to a mini fridge below the 48-inch+ flat-screen TV. Internet works well and is complimentary for up to three devices.
Deep wide dresser drawers supplemented some nice open shelving below the two night tables.
Mine was a king room and the bed was extremely comfortable (it keeps calling me and I’m doing the best I can to resist.)
The room is simply and tastefully done in a nautical palette of blues, ivories and tans. White crown mold accents the ceiling line and the walls are done in an attractive stucco finish. Wonderful black and white photos are matted and framed in the bedroom and bath.
As I write this, Loews Hotel chain is having a National Grilled Cheese Month feature at each of their hotels. Annapolis calls their creation “It’s Better by the Bay” and it includes jumbo lump crabmeat, crab dip, cheddar cheese, asparagus, apple bacon and served on brioche. It comes with large fries and it is marvelous. Kudos to the chef at WEST, Bar and Grill.
For those of you with dogs, remember that Loews loves pets. Your dog will get their own water bowl at check in and there’s a dog exercise area just outside. On the last Friday of the month, check out their “Canines and Cocktails” events, with proceeds going to help various shelters and rescues.
While everyone seems to get out and jog in Annapolis, if you’re an inside exerciser, this place is for you. They have one of the best equipped exercise rooms I’ve ever seen at a hotel with multiple machines for all the popular routines.

Room Tip: I had room 351 and it was very quiet looking out to the back of the hotel.
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  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelWriterDB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLoews, General Manager at Loews Annapolis Hotel, responded to this review, 21 April 2014
Dear TravelWriterDB,
Wow, I’m blown away by your thoughtful, thorough review of our property. I’m thrilled about how much you enjoyed Loews Annapolis and appreciate your detailed feedback. Surely this will help others on TripAdvisor!

As you highlight, we just completed a multi-year renovation, finishing it up this March 2014 with completely updated guest rooms. I’m so glad you were comfortable, enjoyed the spaciousness of our rooms and our new, complimentary WiFi in every guest room. Thanks for calling out several features – including: new bedding, 47-inch flatscreen, smart TVs, “tech-friendly” desks with various charging outlets, Keurig coffee and tea maker, mini-fridge, and more. Of course, the décor is new, and I’m glad you enjoyed the chic, coastal-inspired palette with blues and whites. As far as the property, we do offer a complimentary guest fitness center featuring natural light.

Loews does Love Pets! You’re right that we love to welcome pets and offer several amenities for our guests traveling with them. “Canines and Cocktails” kicks off May 30, 2014, and then subsequent last Fridays of the month until Fall!
We’re having a great time with National Grilled Cheese month, and offering a unique, local sandwich special! Glad it was a tasty treat!

Thank you again for choosing Loews Annapolis and for your attention to detail. The details are always important to us, and I’m happy they added up to a fantastic experience. Please come again!

Best wishes,
Barbara McMahon, General Manager
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Level Contributor
74 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 12 April 2014

We liked everything about the hotel. The service was good. The rooms are very nice. It's in a good location. Our only complaint is we could hear the people in the next room. I don't think they were being very loud but still we could could hear them easily.

Room Tip: Ask for a quiet room.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLoews, Director of Sales & Marketing at Loews Annapolis Hotel, responded to this review, 21 April 2014
Dear John M,
Thank you for taking the time to review your stay. I’m so excited you like everything about our hotel, including our brand new guestrooms just renovated in March this year! We are fortunate to have this location, so convenient for exploring downtown Annapolis’ many offerings. Of course, we always strive to complement everything at the property with top notch service, and thank you for mentioning. I’m sorry that hearing other guests was bothersome during your stay. This is something we will monitor as it’s not common feedback; we always want to improve ourselves and value our guests' input, so thank you for letting us know. Thank you for choosing Loews Annapolis, and I hope we have the opportunity to welcome you back during future visits to Annapolis!

Warm regards,
Tracey Lyon-Mercado
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Annapolis, Maryland
1 review
Reviewed 11 April 2014

Our experience at the Loews has always been great. Pleasant service from all employees and administrative staff. The new look of the rooms was great. We've been treated like family over several years.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Charles W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLoews, General Manager at Loews Annapolis Hotel, responded to this review, 16 April 2014
Dear Charles W,
Thank you very much for taking time to give this feedback. It’s an honor to welcome you again and again over the years, and we greatly appreciate your loyalty. I’m so excited you like our newly renovated rooms just finished in March 2014. I hope you like the light, modern feel and new 47-inch TVs, complimentary Wifi and more!

Thank you for mentioning our team – they are passionate about our service and guests’ experiences. Hopefully you will be back soon to enjoy the warm weather in Annapolis, our patio, and plenty of local activities.

Thanks again for choosing Loews Annapolis!

Best wishes,
Barbara McMahon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Loews Annapolis Hotel

Property: Loews Annapolis Hotel
Address: 126 West St, Annapolis, MD 21401-2802
Phone Number:
Region: United States > Maryland > Annapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Annapolis
#1 Green Hotel in Annapolis
#3 Romantic Hotel in Annapolis
#4 Family Hotel in Annapolis
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Loews Annapolis Hotel 4*
Number of rooms: 215
Official Description (provided by the hotel):
Steps away from the Chesapeake Bay, Loews Annapolis Hotel welcomes you with warm charming guest rooms and luxurious suites decked out in nautical style. Enjoy the comfort and outstanding service of the Chesapeake Bay's favorite choice among Annapolis luxury hotels. In the surrounding area, Loews is your most welcoming port. The premier hotel facility in this charming resort town, the Loews Annapolis Hotel offers a variety of unique suites, meeting spaces, and excellent service. ... more   less 
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Also Known As:
Loews Annapolis
Annapolis Loews

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