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“What Comfort? What Hospitality?”

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Comfort Inn Annapolis
Ranked #13 of 20 Hotels in Annapolis
Certificate of Excellence
Reviewed 9 July 2012

The only reason this hotel is still in business, is due to the fact, it is located on the outskirts of the heart of Annapolis, MD where hotels are overpriced. This is the worst Comfort Inn hotel I have dealt with to date. The price after tax was $147.77 per night while offering below Comfort Inn standards. The exterior of the building is one of drabness. It seems that a Super 8 Motel is on the same grounds as well. Opt to pay more and stay closer to downtown Annapolis. Don’t send or pay for your family and friends to stay at this place. I am sorry, I did

While touting a non-smoking and non-pet facility room 130 smelt of animals. I am highly allergic to the dander of animals and could sense the prior presence of animals. The female night desk clerk seemed nice and professional but according to my sister the male manager was rude. Unfortunately, my sister and my handicapped cousin‘s two night stay was cut short by an electrical blackout due to a severe storm. The power went out overnight the first night, with no continental breakfast available in the morning, management recommended a local restaurant while not offering a discount on the night stay to comp. for the lost breakfast. So much for hospitality! Then, after returning that night from a local family cookout at 11:30pm, the manager was mad that my sister for returned late as they were requesting her to vacate the two rooms. Is it the manager’s business when paying guests return to his or her room? Management did not recommend vacating the rooms early in the morning when they knew the power was out. I guess the manager was mad about wanted to go home? Then, since my sister had to retrieve luggage from the rooms at the very end of the hall, she requested the manager escort her and my handicapped cousin to the rooms as there was no lighting. The manager gave my sister a flashlight to go herself. Classy, very classy!

Room Tip: Do not choose room 130 if you have pet allergies
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  • Stayed: July 2012, travelled with family
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2  Thank Bobby P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (106)
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82 - 88 of 106 reviews

Reviewed 18 June 2012

John at the front desk was very helpful in checking us in and suggesting good local restaurants. Our room was clean and the beds were very comfortable with lots of soft pillows. We enjoyed the bacon and eggs for breakfast.

  • Stayed: June 2012, travelled with family
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2  Thank universitymom4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2012

This hotel was very clean and comfortable, the staff was very friendly and breakfast was tasty.

  • Stayed: June 2012, travelled with family
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1  Thank travelreviewer2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2011

One of my siblings recommended this hotel because it was close to where we needed to be. She didn't know about the construction work going on nor did she know there was a Super 8 next door.
Had several family members here. Fortunately we had to leave early because of the hurricane.
You couldn't access the lobby; had to go outside & around to check in & out or go to the "breakfast area" which was pretty much a joke. (coffee, juice & packaged pastries) Oh ,& bullet proof glass where you check in at....Didn't know if I was in a bad neighborhood or if it was because of construction. The room we were in was clean though & A/C worked. But overall, I wouldn't recommend it until construction is done.

  • Stayed: August 2011, travelled with family
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Thank pacmomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2011

My family and I stayed here for a night. We had a har time finding the place. The hotel lobby was under renovation and we were greated by a receptionist from behind a plexiglass. The receptionist was friendly enough. We we're pleasantly surprised that the room was newly renovated. This hotel might be a pleasure to stay at once the renovations are completed. Free breakfast was included...The breakfast consisted a little set up in front of the plexiglass window..orange juice, coffee and packaged pastries.

  • Stayed: August 2011
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Thank L M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2010

The hotel is a lousy hotel with poor service
-The chair in the room was broken
-The internet never works; repeated requests did not fix the problem even after a month
-The hotel owner is never available to hear/address issues; the manager is a another inexperienced clerk who goves excuses and never fixes problems
-The Water in the lobby was bad; Even after complaining the water was never replaced
-They recirculate the breakfast items day after day
-The Side door never works to get into the hotel; Rerpeatedly you have to ge to the front desk to get alternate keys to get the door to work
-The front desk guy/girl never answers the phone; You have to call many times before you can get them
-Breakfast is lousy; Get better breakfast outside
-Do not pay or put some conditions when you check in, as they dont adjust the bill or refund after bad experience
-Way overpriced for lousy hotel
Over all lousy experience and would NOT recommend/stay at this hotel
-Many nicer hotels available in Annapolis approx same price

  • Stayed: October 2010, travelled on business
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1  Thank ssi_001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2010

For the price, in this area, I think this is an acceptable night's sleep. It seemed clean, especially the bathroom. The bedroom was large, and the ac unit worked well. The furniture was basic '80's hotel, but the room had free internet access (not wi fi) and a pretty good king-sized bed

Maybe the folks who posted the most recent negative revues were expecting something more for their money, but, hey, it is Annapolis, and I didn't find any problem for the basic room, for the price. I looked at how few reviews those two people had written, and wondered if maybe they haven't traveled much. Just a comment, since I found those reviews not in fitting with my experience.

  • Stayed: September 2010, travelled as a couple
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Thank consaac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn Annapolis

Address: 76 Old Mill Bottom Rd N, Annapolis, MD 21409-5418
Phone Number:
Region: United States > Maryland > Annapolis
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #13 of 20 Hotels in Annapolis
Price Range: £62 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Annapolis 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Comfort Inn Annapolis Hotel Annapolis
Annapolis Comfort Inn

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