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“Fantastic room, great staff, worthless internet”

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Residence Inn Annapolis
Ranked #13 of 21 Hotels in Annapolis
Certificate of Excellence
Atlanta, Georgia
Level 6 Contributor
105 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Fantastic room, great staff, worthless internet”
Reviewed 14 April 2012

My review of this hotel depends on just how important internet is to you...

This was easily the best hotel I stayed at during a 2 1/2 week trip. HUGE room - full sized kitchen. Living room with HDTV. Huge, comfortable bed. Big bathroom. Seriously... I've had smaller apartments in my lifetime. The kitchen had a full sized stove, microwave, full size fridge, table, dishes, glasses, utensils, etc. It was like home.

Modern. Clean. Well appointed.

The front office staff were friendly, helpful, and eager to please. They put on events nearly every night to bring guests together and raise the "resort/family" feel.

In short, this would have been an utterly flawless stay, excepting one huge thing...

The internet in this hotel is utter garbage. It didn't work most of the time, and when it did, it was the speed of syrup. Even in the lobby, on the computers available there, its miserably slow. And t his from a guy who lives in China, behind the infamous Great Firewall.

Location is fair... is in a business area, easily accessible. About 15 minutes from the Annapolis waterfront.

In short, if internet's not an issue, you'll be hard pressed to find better, nearly anywhere...

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank MrHao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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153 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
South Jersey
Level 5 Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 8 April 2012

Traveling as 2 adults and a 15-yr. old, the setup was ideal. $239/nt. and a better alternative to a jr. Suite at a higher end hotel where my son would have to sleep on a pullout couch. A bit on the outskirts of downtown but plenty of free parking and a full kitchen!

  • Stayed April 2012
    • Value
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Helpful?
1 Thank aktlwer4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nags Head, North Carolina
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed 10 March 2012

Everything was good as far as checking clerks at the counter were very professional. Room was clean. PROBLEM: I was unable to get back in room key wouldn't work. Went to front desk at 4:30 a.m. security guard did not know what to do let alone walk me back to the room. He was useless for security. NO one was available to assist me in getting this problem resolved for 1 hour and half. I had to sit in the lobby in my pj and coat and slipper. Instead of putting me in another room till they could resolve this issue I was forced to sit in the lobby. Around 6:00 a.m. a worker for the front desk came to work and assist in every way he could. I finally got in to my room at 6:20 am. This is unacceptable. No one should be put through this issue. Safety is concern and I would say anyone staying there should be aware of safety if your key lock goes out that no one is there to help you. The night shift has not been trained properly how to change batteries in a box lock for your door and key password to reset. This was the most awful experience I have ever had while traveling on business. K. A.

  • Stayed March 2012, travelled on business
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Helpful?
Thank polley1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 28 December 2011

I switched from the Courtyard to Residence Inn in the same area. The Courtyard has it issues and I will review them as well. However, Residence Inn gave me the comforts of home. I did not have the internet issues that others reported. I stayed in the loft version and it was very comfortable as I have to call this hotel room home for four days of every week. The hotel is close to a nice mall with a Whole Foods grocery store, good restaurants and is within 10 minutes driving to down town Annapolis. I only had one issue and that was when the weather got cold and windy, the wind was coming in a bit from the front door gaps.

  • Stayed December 2011, travelled on business
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Helpful?
Thank MaryQ1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
Level 4 Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 13 December 2011

The Residence Inn provides relatively large rooms for the area. That said I've only stayed in one other local hotel to compare it to. The hotel is great for summer visits if you are wanting a pool outside. The rooms are clean and large. The breakfast is decent and we even had food in the evening provided. I recommend it for families and groups.

  • Stayed August 2011, travelled with family
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Helpful?
Thank CaptHemo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New London, Wisconsin
Level 6 Contributor
141 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 5 December 2011

I stayed here for 3 months for a work trip, the room had just been remodeled and was clean. The internet was pretty much unusable for anything but checking e-mail (which still took ages). The staff were friendly and helpful and the on site coin operated laundry was a big plus for me. I often travel for a month or more for work and I would say this was one of the most pleasant places I have stayed, the kitchen was well equipped.

Room Tip: Buildings are 2 story and the floor is thin, if you want to ensure a good sleep try to get on the up...
See more room tips
  • Stayed March 2011, travelled on business
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Helpful?
1 Thank CheapAssTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roswell, Georgia
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 November 2011

Stayed here for 2 weeks and it was very friendly and comfotable. The room keeping service was excellent and the front desk staff was extremely helpfull with dining suggestions and aiding me in communicating with home. I was in the process of bidding on and then buying a house in Georgia and had to be in Annapolis for work and the front desk staff was very helpfull with all the faxes and mail that had to be sent and delivered. It was a great stay.

  • Stayed August 2011, travelled on business
    • Value
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    • Cleanliness
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Helpful?
Thank Caterwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Annapolis

Property: Residence Inn Annapolis
Address: 170 Admiral Cochrane Dr, Annapolis, MD 21401-7308
Region: United States > Maryland > Annapolis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Annapolis
#10 Business Hotel in Annapolis
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Annapolis 3*
Number of rooms: 102
Official Description (provided by the hotel):
The Marriott Residence Inn Annapolis hotel is located in Annapolis Maryland where rich history and beautiful scenery are bountiful. Easily accessible from Baltimore Washington International Airport (BWI) and just 30 miles from Washington DC, the Residence Inn Annapolis is a wonderful weekend destination. This Marriott hotel is conveniently located less than five miles from the area’s biggest attractions; including the United States Naval Academy, the City Dock and the Maryland State House. Plus a number of quaint shops, fine dining and scenic sights abound this shoreline community. ... more   less 
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Also Known As:
Residence Inn Annapolis Hotel Annapolis
Annapolis Residence Inn

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