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“Terrible service , mediocre food,” 1 of 5 bubbles
Review of Acapulcos Mexican Family Restaurant

Acapulcos Mexican Family Restaurant
Ranked #18 of 47 Restaurants in Amesbury
Cuisines: Mexican, Southwestern
More restaurant details
Restaurant details
Good for: Child-friendly, Cheap Eats
Dining options: Dinner, Lunch, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Amesbury, Massachusetts
Level Contributor
22 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Terrible service , mediocre food,”
1 of 5 bubbles Reviewed 28 May 2013

Food was ok but service was the worst? When the manager doesn't care then your rest is in trouble . This was 2 years ago but still won't go back and I live close:(

  • Visited June 2012
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Addy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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40 reviews from our community

Visitor rating
    13
    10
    7
    7
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Newburyport, MA
Level Contributor
79 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
“We come here for dinner a lot!!”
5 of 5 bubbles Reviewed 8 April 2013

My husband and I both love mexican food!! What a great place to get great mexican food!!
The service is top notch!!
The food and drinks are by far some of the best around!!!
We typically try to go out to eat here a couple of times a month!!!

Visited April 2013
Helpful?
Thank Tracy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belchertown, Massachusetts, United States
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“In trouble from the start”
1 of 5 bubbles Reviewed 8 April 2013

First, I would like to say that the food was good and reasonably priced and my review is not a reflection of the wait staff or kitchen staff. The title of the restaurant suggests it is a "family" place so we figured this would be right up our alley. I have 3 young children and we were greeted by friendly and outgoing wait staff that were extremely pleasant. Then we sat down and we were immediately uncomfortable by the looks we received by the manager/owner that continued the entire night as well as some huffing and puffing when she was around us as well as a non caring attitude when confronted about any issues she may have with us. The previous review was spot on. We will not return for no other reason than that we were treated very rudely by the manager/owner. It is a shame because there are so many wonderful and outgoing staff members there. I am not one to go out of my way to publicly post stuff like this but I feel this is worth sharing.

Visited March 2013
Helpful?
1 Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amesbury, Massachusetts
Level Contributor
13 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Great food and service.”
4 of 5 bubbles Reviewed 5 February 2013

We love Acapulcos. The menu has a lot of choices and the food is consistently good. The service is typically excellent. When we are tight on time we know that we can get in and out fairly quickly.

Visited February 2013
Helpful?
Thank DPC49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amesbury, Massachusetts
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Great Mexican”
5 of 5 bubbles Reviewed 7 December 2012

Food was very good, Nice atmosphere, staff was very friendly, large portions, Great place to take the family if Mexican is your thing

Visited November 2012
Helpful?
Thank G C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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