We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Comfortable and Convenient”
Review of Hotel UMass

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel UMass
Ranked #1 of 3 Hotels in Amherst
GreenLeadersSilver level
connecticut
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Comfortable and Convenient”
Reviewed 7 April 2014

We stayed here on an "accepted students day" visit at the college for our daughter. The room was very clean and comfortable. We enjoyed room service and loved the large glass enclosed shower. The free breakfast was healthy with choices of fruit, cereal, yogurt, and oatmeal. When a member of our party became ill, the staff was very accommodating and extended the check out time so we could participate in the UMass activities while he stayed in the room. Parking was easily accessible and included in the room price and we were at the center of the campus. Will definitely stay here again. The price was reasonable for the convenience.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gibsonConnecticut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

457 reviews from our community

Traveller rating
    210
    168
    61
    11
    7
See reviews for
208
49
22
130
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (101)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Perry Hall, Maryland
Level 5 Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 9 March 2014

Great location! We were in town for a lacrosse camp and decided to try this hotel. It was very clean, very comfortable, and very convenient. And a little costly. We didn't mind since it is a training hotel, but don't assume luxury based on price. It was comfortable and perfect for our needs. I would recommend to anyone staying I the area.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laxmom3kids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Washington, New York
2 reviews
Reviewed 8 March 2014

What a great stay! The staff was very courteous and professional. From the moment we arrived until our departure everyone seemed eager to please. The room was very clean and had comfortable beds.We really appreciated the attention to environmental issues, in regards to cleaning the room, recycling and linens. You can't beat the location- a two minute walk to my daughter's dorm.
Peggy

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peggy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamburg, Germany
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 March 2014

The staff was very friendly and welcoming, the service comes with a little extras here and there: fruit all day long, cookies and coffee as well and the breakfast is simple but very good! Our room faced to the North which was nice since there was construction work going on on the south side. The desk chair was highly comfortable!

Room Tip: our room was facing north, there was construction work going on on the south side. other than that p...
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MRGW2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penngrove, California
Level 5 Contributor
82 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 22 February 2014

This is a delightful place! I thought it would be dull and dreary-dorm style, but it was anything but! Given the comfort and convenience, I can't imagine why anyone would stay anywhere else if you want to absorb UMass vibes, which we did. And, close to the main drag with great restaurant options.

Room Tip: all fine. Free refreshments at check-in and breakfast!
See more room tips
  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nbh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toledo, OH
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 February 2014

First Class staff and very nice and conveniently located Hotel. Comfortable beds. Quick Elevators. Clean rooms. Nice coffee and tea amenities. comfortable work desk. Windows open from top which is nice if you like some fresh air which I do.

Green Features: Recycle bins in room for paper. Drinking water bottles provided free. Notices about water conservation posted clearly in bathroom
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Gus S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Massachusetts
Level 6 Contributor
182 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 16 February 2014 via mobile

Rooms are clean and modern. Staff is EXTREMELY friendly and accommodating. Got room service which arrived quickly. Located right on the campus which is convenient. A bit confusing to get here if you've never been here before but we got it done.

Stayed February 2014, travelled with family
Helpful?
Thank Bankguy1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Amherst
2.1 mi away
Courtyard Hadley Amherst
2.3 mi away
Holiday Inn Express Amherst-Hadley
3.9 mi away
Comfort Inn
Comfort Inn
#4 of 7 in Hadley
171 reviews
Show Prices
Show Prices
Show Prices
5.4 mi away
Hampton Inn Hadley-Amherst
2.3 mi away
Howard Johnson Express Inn - Amherst Hadley
2.9 mi away
Econo Lodge Hadley
Econo Lodge Hadley
#6 of 7 in Hadley
141 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel UMass? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel UMass

Property: Hotel UMass
Address: 1 Campus Center Way, University of Massachusetts, Amherst, MA 01003-9243 (Formerly Campus Center Hotel)
Phone Number:
Region: United States > Massachusetts > Hampshire County > Amherst
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Amherst
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hotel UMass 2.5*
Number of rooms: 116
Official Description (provided by the hotel):
Rated the best hotel in Amherst, and seated in the center of the picturesque UMass Amherst campus, Hotel UMass blends a tranquil countryside escape with the bustling energy of campus life, making it your ideal destination when staying in the area. During your stay at Hotel UMass, you will have access to the distinctive cultural atmosphere of one of the nation’s top universities, while remaining only minutes to historic downtown Amherst, allowing you to discover the magic of the Pioneer Valley. The breathtaking views from your guestroom alone will allow you to appreciate the natural beauty of scenic New England.During your stay, you will enjoy first-class accommodations and exceptional service. We offer university guests, conference attendees, parents, students, local and corporate travelers and alumni an exceptional Hotel UMass experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Ebookers, Priceline, Booking.com and 5viajes2012 S.L. so you can book your Hotel UMass reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Umass Hotel At The Campus Amherst
Campus Center Amherst

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing