Please, please do not book this hotel if you have kids. The pool is not available to use.
Not the typical question one asks when booking a room as you expect it to be operational. Still being charged the full amount though.
Only informed of this problem at 9am this morning and it is now 2pm. The front desk said they would contact the manager and see if we could use the pool of one of the other Hilton chains. Now they tell me the manager is on holiday and nothing they can do.
I asked since they spoke to me this morning have they put a notice on the website informing potential customers. No because that is far to sensible. My 4 year old is really disappointed as she had been really looking forward to this weekend away. Thanks for nothing Hilton.
- Official Description (provided by the hotel):
- Welcome to Homewood Suites by Hilton Boston/Andover, an extend stay Boston hotel. Our all-suite hotel is located near downtown Boston and Logan and Manchester airports. Enjoy easy access to I-93, Routes 95/128, and the Massachusetts Turnpike (I-90). Nestled in the quiet, wooded Merrimack Valley, our Andover, MA hotel is a gateway to many New England activities. If you want to attend a Red Sox game, we’re just 30 minutes from downtown Boston. Take a short drive to the historic cities of Lexington, Concord, and Salem. Business travelers will appreciate our proximity to many Boston-area corporations and office parks.Relax or catch up on work in a suite that features a separate living room with a sleeper sofa, work and dining table, TVs in each room, and premium cable channels. Prepare dinner or snacks in the fully equipped kitchen. Plunge into the seasonal outdoor pool or work out in our fitness center. Buy a cold beverage in our hotel convenience store.Check emails with free high-speed internet access in each suite or our business center. Host a business meeting or event for up to 50 people. Wake up to a hot full breakfast served daily, and unwind at the end of the day with evening dinner and drinks* served Monday through Thursday, both included in your extended stay in Boston. For business or leisure, Homewood Suites by Hilton Boston / Andover hotel is your home away from home.*Local and state laws apply ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Hilton Hotels Direct, Agoda, Odigeo and Hotels.com so you can book your Homewood Suites by Hilton Boston/Andover reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Homewood Suites By Hilton Boston/Andover Hotel Andover
- Comfort Suites Andover
- Andover Comfort Suites