We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Pleasant hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Homewood Suites by Hilton Boston/Andover
Ranked #3 of 7 Hotels in Andover
Reviewed 7 June 2014

We love the Homewood Suites chain and this particular location is a very pleasant, clean, and convenient hotel. We have stayed here in the past without any issues. This time we were assigned a room with heat/AC issues. Apparently the room next to us also had these issues. When we notified the front desk we were told that the repair person would not be available until Monday. We were offered another room, but since my wife is ill, it was too disruptive for us to move. I will not let this experience color my decision to return to this hotel but next time I will make sure all systems work before we unpack.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (437)
Traveller rating
Traveller type
Time of year
Language
  • More languages

275 - 281 of 437 reviews

Reviewed 3 June 2014

This hotel is in a nice quiet business park type of location.the staff at the front desk was very friendly and the rooms very comfortable.I loved that you could open the windows and let in nice cool air. Good breakfast. It's tough to beat Homewood and this one is tops.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank jackstraw862
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014 via mobile

Great location, outside of Boston yet not to far. Rooms are nice, breakfast fair but that's the same at all HWS hotels. Dinner was fantastic the two nights we had it. Only complaint is closest grocery store was nearly 20 min away. Will stay again.

Stayed: May 2014
Thank Jonathan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

Spent one night here on a business trip to Lawrence Mass. Good hotel and friendly staff. I would highly recommend this hotel. There was a snack at check in and the check procedure was efficient. Breakfast was good and fast. There is good diner nearby with great lobster rolls ( Grassfields)

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank dscottpdx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2014

I recently stayed at this hotel for two weeks during a business trip. There was a hot breakfast every morning and a hot dinner every Mon - Thurs night. Both included!! The fitness center was nice, but lacked some heavier weights. The room was clean an spacious. The staff was the friendliest I've ever met.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Logan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff J, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this reviewResponded 20 May 2014

Wonderful! We greatly appreciate this review, and thank you for taking the time to share your experience on the TripAdvisor website! Thank you so much for recognizing our staff for being so friendly and helpful to you during your stay. Recognition such as yours means a great deal and is greatly appreciated by our team members. I promise I will share it with all. Thank you for staying with us and please return again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2014

Stayed here for my Daughters Graduate commencement at a nearby College. The front desk associate (Sorry I didn't get her name, but she attends Merrimack College) was super nice, professional and handled our check in quickly & efficiently. Room was clean, comfortable, spacious and exceeded our expectations. The breakfast attendant was also super friendly and very hospitality oriented.
Breakfast was good, hot, plenty of choices and suited our "on the go" needs quite well.

Well done Homewood, I would definitely stay here again if ever in the area! You are a well oiled machine!

Room Tip: Mine was away from the elevator and quite peaceful and quiet.
See more room tips
  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Leann E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff J, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this reviewResponded 20 May 2014

Thank you! We sincerely appreciate this review, and thank you sharing your experience on the TripAdvisor website. Congratulations to you and your family on your daughter's graduation! And thank you for choosing our hotel for this special occasion. Positive recognition such as yours means a great deal to our team, and I promise I will share it with all. Thank you for staying with us and please return again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2014

We stayed at this hotel for our sons wedding. We were not told that we would lose power the morning of the wedding for scheduled maintenance. The man at the front desk was extremely rude. This was the first time we were ever dissatisfied with a Hilton Property. Clearly poor management of this particular hotel.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
1  Thank 974rays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff J, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this reviewResponded 20 May 2014

Thank you for your review and comments. Yes, our local power company did temporarily interrupt service for a very short while Sunday morning. We were affected only a few minutes while the rest of our area was affected for 16 hours. The power company was gracious enough to provide an electric generator which provided electricity to all areas and functions of our hotel. Power was disrupted for approximately 30 minutes at 4am in the morning and again Sunday evening. I apologize if you did not receive the written notification that we attempted to provide to all rooms prior to this outage, and I also apologize for our front desk attendant not being more helpful to you when you addressed it with him. I assure you your comments will be addressed with our team. This is not the experience that we want our guests to have, and as you can see from other guest comments is not typical of our hotel. Again, thank you for taking the time to share your experience with us, and we hope you will return again in the future so we demonstrate the true service and hospitality of our Homewood Suites.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Andover hotels
0.8 mi away
DoubleTree by Hilton Hotel Boston - Andover
0.9 mi away
Sonesta ES Suites Andover
1.1 mi away
SpringHill Suites Boston Andover
Show Prices
Show Prices
Show Prices
1.1 mi away
Residence Inn Marriott
Residence Inn Marriott
#6 of 7 in Andover
210 reviews
0.8 mi away
La Quinta Inn & Suites Boston-Andover
0.3 mi away
Courtyard Boston Andover
Show Prices
Show Prices
Show Prices

Been to Homewood Suites by Hilton Boston/Andover? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Homewood Suites by Hilton Boston/Andover

Address: 4 Riverside Dr, Andover, MA 01810-1121
Phone Number:
Region: United States > Massachusetts > Andover
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Andover
Price Range: £86 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Boston/Andover 3*
Number of rooms: 82
Official Description (provided by the hotel):
Welcome to Homewood Suites by Hilton Boston/Andover, an extend stay Boston hotel. Our all-suite hotel is located near downtown Boston and Logan and Manchester airports. Enjoy easy access to I-93, Routes 95/128, and the Massachusetts Turnpike (I-90). Nestled in the quiet, wooded Merrimack Valley, our Andover, MA hotel is a gateway to many New England activities. If you want to attend a Red Sox game, we’re just 30 minutes from downtown Boston. Take a short drive to the historic cities of Lexington, Concord, and Salem. Business travelers will appreciate our proximity to many Boston-area corporations and office parks.Relax or catch up on work in a suite that features a separate living room with a sleeper sofa, work and dining table, TVs in each room, and premium cable channels. Prepare dinner or snacks in the fully equipped kitchen. Plunge into the seasonal outdoor pool or work out in our fitness center. Buy a cold beverage in our hotel convenience store.Check emails with free high-speed internet access in each suite or our business center. Host a business meeting or event for up to 50 people. Wake up to a hot full breakfast served daily, and unwind at the end of the day with evening dinner and drinks* served Monday through Thursday, both included in your extended stay in Boston. For business or leisure, Homewood Suites by Hilton Boston / Andover hotel is your home away from home.*Local and state laws apply ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, Expedia, Hotels.com, Hilton Hotels Direct, TripOnline SA, getaroom.com, Ebookers, HotelsClick, Evoline ltd, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your Homewood Suites by Hilton Boston/Andover reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Boston/Andover Hotel Andover
Comfort Suites Andover
Andover Comfort Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing