We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Beautiful location with a relaxed atmosphere” 5 of 5 bubbles
Review of The Cottages at The Boat Basin

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
The Cottages at The Boat Basin
Ranked #11 of 39 Nantucket B&B and Inns
Certificate of Excellence
Rossdorf, Germany
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Beautiful location with a relaxed atmosphere”
5 of 5 bubbles Reviewed 25 August 2009

We decided on Nantucket on a whim!
The photos of the cottages gave us a good idea of what to expect - fairly simple but comfortable accommodation with a great deck over the warf. We weren't disappointed!
The location was perfect, if at times slightly loud thanks to the popularity of the neighbouring bar. I had read mixed reviews of the concierge staff, but we experienced nothing less than excellent, helpful service. The free use of bicycles, complementary popcorn and DVDs etc etc were a very nice extra touch.
I've given the cottages a good rating for value as the rate we paid was fine. I wouldn't have done this had we paid the rack rate, or even the discounted rate expected at the weekend. I guess what they wrote in the lonely planet guide is pretty accurate - it goes along the lines of "...you don't have to be a millionaire to visit Nantucket, but it helps..."

  • Stayed June 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MOPS6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

160 reviews from our community

Traveller rating
    108
    31
    10
    8
    3
See reviews for
42
70
3
3
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
California
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 13 May 2009

We stayed in the Upper Mermansion, # 17 for 2 nights and it was perfect, right on the water, nothing to fancy but very comfortable and the price was right . A 5 minute walk from where we got off the boat ,all shops were right there , a grocey store at the beginning of the dock. The only time you needed transportion was to go around the island.The girl at the front desk, Ali was great, very helpful and friendly with everything we asked for. Next time we're in Nantucket we will stay at the Cottages again.

  • Stayed May 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JonnyjCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin
Level Contributor
66 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 4 May 2009

We arrived from Boston on a very small Cesna plane, which was quite an achievement for me, given that I am a mixed flyer !! Anyhow, on arrival to Nantucket, we were just totally impressed by the service, the friendliness (almost Irish !!!!) of the staff and other guests. We were given complimentary local chocolates by the desk staff, after announcing that we were on our honeymoon. We were also able to rent comfortable bikes at no charge, that we used to take an adventure around the island, which again was just beautiful.

The room we had was a studio, with everything you need and aptly named "Harmony", perfect for 2 people.

On leaving, we were again very impressed by the helpful staff, who took our cases to the taxi pick-up.

All-in-all just perfect and a wonderful memory.

  • Stayed August 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CPKONE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, IL
Level Contributor
205 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 19 April 2009

Was not too sure when we first booked this trip and I have only stayed at the White Elephant... but once we arrived and the golf cart greeted us and too us to the office I was in heaven. This place was soo cute and adorable. Right on the water with wonderful views and in a great spot to walk to everything. The staff was very nice and accomodating! The rooms are nice, nothing too elaborate but are adaquate. It is very nice to hae a little kitchen area so we could make our morning coffee and walk over to the bakery and get some pastries come back sit out on the patio and read the paper while overlooking the water. I just fell in love with the feel and look of the cottages.... makes me want to keep going back to stay at each one to see what they all look like.

  • Stayed June 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hms16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
va
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 5 November 2008

We visited in Mid September 2008 with a 2 yr old.

Pros:
- Perfect location close to town and easy access from ferrys
- They pick you up and take you to the ferry in a golf cart and help with luggage
- Great to have your own kitchen
- Perfect for staying with kids or toddlers since you have your own house unlike a hotel or bed and breakfast
- Feeling like you live there and staying amongst the mega yachts
- Clean linens and comfy beds, great towels
- Location, Location, Location - great scenery
- Very close to grocery store

Cons:
- The floors were slightly dirtier than they should have been although overall the maid service did a fine job
- The front desk staff - although very friendly - is only a little bit helpful and not really a full service concierge..made no effort to recognize our anniversary despite trying to get them to arrange a cake for us and letting them know the reason for our visit at the time of reservation...just a little extra to make it special would have been nice

We would definitely stay here again - and the cottages would likely would be our first choice!!!!

  • Liked — Location and charm
  • Disliked — A little pricey and limited concierge
  • Stayed September 2008, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank poky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NantucketFlicka, Director of Revenue/Reservations at The Cottages at The Boat Basin, responded to this review, 25 June 2009
Thank you so much for the feed back and I am so happy you enjoyed your stay. I would like to update you on some improvements we have made over the winter. We have found that many guests like you enjoy the autonomy of staying in a cottage but do like the special touches a full service hotel can extend with a hotel concierge. We have added a new feature to the reservations process with our Nantucket Vacation Planner (NVP). These specialists will provide you with all your concierge needs not only prior to your arrival but can assist you during your stay as well. We hope to show you our new advances on your next stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
MA
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 26 October 2008

Great spot on Nantucket- especially off-season. Charming little cottages with kitchenettes. Friendly staff.

  • Liked — Kitchenettes
  • Stayed October 2008, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank caperMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Massachusetts
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 22 September 2008

We were very dissapointed to see how different our cottage was from others who were staying at the cottages as well and from the pictures we had seen in the brochure. Our cottage was very, very small, had much lower class amenities than many of the other cottages. Others also received gift bags from the cottages reception, our cottage had nothing. The bathroom is extremely small - you can bearly move in the shower and the water pressure was ridiculously weak. I would be very selective about which cottage you chose. Ask about updates, amenties, etc. I would never stay in this one particular cottage again. However, the view is beautiful and close to town, restaurants. The more you spend, the better cottage you will receive.

  • Stayed September 2008, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
5 Thank hpesoj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Nantucket hotels
0.3 mi away
White Elephant
White Elephant
#6 of 13 in Nantucket
4.5 of 5 bubbles 422 reviews
0.3 mi away
Jared Coffin House
Jared Coffin House
#8 of 13 in Nantucket
4.0 of 5 bubbles 236 reviews
0.3 mi away
White Elephant Village | Residences & Inn
Show Prices
Show Prices
Show Prices
2.3 mi away
Nantucket Inn
Nantucket Inn
#7 of 13 in Nantucket
4.0 of 5 bubbles 257 reviews
6.0 mi away
The Wauwinet
The Wauwinet
#10 of 13 in Nantucket
4.5 of 5 bubbles 209 reviews
0.1 mi away
Union Street Inn
Union Street Inn
#2 of 13 in Nantucket
5.0 of 5 bubbles 428 reviews
Show Prices
Show Prices
Show Prices

Been to The Cottages at The Boat Basin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Cottages at The Boat Basin

Property: The Cottages at The Boat Basin
Address: 24 Old South Wharf, Nantucket, MA 02554
Phone Number:
Region: United States > Massachusetts > Nantucket
Amenities:
Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites
Hotel Style:
Ranked #11 of 39 B&Bs / Inns in Nantucket
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Cottages at The Boat Basin 4*
Number of rooms: 29
Reservation Options:
TripAdvisor is proud to partner with Hotels.com and Booking.com so you can book your The Cottages at The Boat Basin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cottages At Boat Basin Hotel Nantucket

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing