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Reviewed 2 November 2020

My wife and I had our honeymoon plans derailed due to COVID-19, and we had to quickly shift gears and find a more local (we are from Massachusetts) spot to celebrate our new marriage. We decided to look into staying on Nantucket for a few nights and found The Nantucket Hotel had so many great reviews that we went ahead and booked a two night stay. We booked over the phone and let them know that it was our honeymoon in case they had any special offers - and boy did they ever!

First we were greeted off the ferry with a shuttle ride to the hotel. I believe this is an already offered service but wanted to mention the convenience and how nice our driver was! He congratulated us upon arrival and seemed genuinely happy for us!

Check in was seamless - we arrived pretty early and they held onto our bags while we went into down for brunch. We returned from brunch to an upgraded suite, towel hearts/swans and rose petals decorating the bed, a complimentary bottle of Prosecco, and a hand written note from the manager congratulating us on our new marriage! The setup was truly fantastic and already made us so happy to have chosen this hotel.

For dinner on our second night, the staff set up a private cabana beside the pool with a romantic table-scape outfitted with candles and flowers! It was a beautiful, private, romantic dinner that we didn’t know we had coming! The service was perfect, and the food was outstanding.

The staff really went out of their way to make us feel special during our stay. We cannot express enough how thankful we are to everyone at the Nantucket for making our honeymoon feel like the honeymoon we originally planned.

Aside from all the extra special attention we got (and there was a lot) their typical service was also outstanding. The concierge was very helpful on giving us all of the “to-dos” on the island and if you wanted to do something that’s a bit out of walking distance, a staff member will give you a lift if their schedule allows for it! We got a ride to and from Cisco brewery which was also fantastic.

For COVID concerns - everything was spotless clean and masks were required in all public areas. Everyone followed the rules, and we didn’t have any concerns during our stay.

Overall, our stay at the Nantucket was incredibly special, and we would recommend a stay here to anyone looking to come to the island for any period of time. We did two nights but wished we had done more!! Again, a huge thank you to the staff for such a great stay!

Date of stay: September 2020
Trip type: Travelled as a couple
Thank Camper730358
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James H Holmes, General Manager at The Nantucket Hotel & Resort, responded to this reviewResponded 28 November 2020

Dear Camper:

Thank you so much for choosing us for your honeymoon - this is truly an honor that we do not take lightly. I am so glad we were there for you in so many ways.

I appreciate you reassuring our future guests that our Covid Protocols are firmly in place and that they were also easily understood and compliance was not intrusive.

We do hope to see you for many anniversaries to come!!!

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Reviewed 27 October 2020

Nantucket has been a bucket list trip for my husband and I for many years. We decided to go in celebration of our 40th wedding anniversary, despite the restrictions we knew we would encounter amidst a Sept 2020 Covid-19 world. We had a top-notch experience from the minute we entered the hotel --- our room was exceptional (truly memorable) with chilled bottle of champagne, chocolates and a personalized anniversary card. Hurricane weather kept us indoors for the better part of our second day, but we couldn't have been happier to be stuck inside our fabulous, cozy room. The staff was amazing from the ferry pickup to check-in to housekeeping, to on-premise dining, to check-out (the fresh porch apples are amazing!) --- we really felt like we were in another place in time but with all the amenities of a modern, top notch Inn where family takes care of you (we love you Fuya...sorry if I misspelled your name!) We'll definitely be back....we just know it!More

Room tip: Room 45 (and 41) are simply outstanding! Cozy, quiet, great in-room amenities and decor, ocean view.
Date of stay: September 2020
    • Location
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Thank JaneBucketList
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James H Holmes, General Manager at The Nantucket Hotel & Resort, responded to this reviewResponded 1 November 2020

Dear JaneBucketlist:

Thank you so much for selecting us for your anniversary and we are honored to have been on your bucket list! I hope you have a list of bucket list repeats as we would love to see you back with us again. Fulya will certainly forgive you for the spelling of her Turkish name that does mean Daffodil in Turkish.

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Reviewed 22 October 2020

They think of everything to make your stay so comfortable. We joined 3 other couples for a Golf Weekend. From courtesy shuttles to transport back and forth from the ferries as well as golf courses daily - we were treated like royalty. Breakfast each day as part of our package is a great addition. They offered us a late checkout without hesitation. Every team member always had a smile on their face and knew each of names like old friends. You need to add this destination to your bucket list of plays to stay. Thanks Jaimie and Michael for all of the personal touches provided.

Room tip: Every room is terrfic
Date of stay: October 2020
    • Value
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Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James H Holmes, General Manager at The Nantucket Hotel & Resort, responded to this reviewResponded 1 November 2020

Dear Jim S:

Thank you for your thoughtful comments on your repeat business. Repeat guests are our best compliment- thank you!

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Reviewed 22 October 2020

I booked the Nantucket Hotel based on the reviews and photos I had seen online, and comparing this hotel to others. I am so glad I booked the Nantucket Hotel for this special occasion. The staff was cordial and helpful from Guest Services, F&B team to the General Manager. I booked the Spinnaker Suite and it was perfect - little kitchen and dining area, reading nook, large living room and bathroom. The décor reflected the Nantucket area well.

Saturday morning, I went to the Front Desk and spoke with Leanne about my dilemma of ironing out the logistics of my engagement proposal. She proposed and I accepted to have the GM Jamie drive us over to the Toppers Restaurant/Wauwinet Inn on the antique bus, and he would take a photo of the proposal where ever I decided. Jamie was excellent - very social and a pretty good almost close to professional photographer. He captured the moment perfectly, and because of the Nantucket Hotel staff we now have pictures to reflect back on and cherish for a lifetime.

Keep up the great work. You have gained a loyal guest!

Best,
Sarah and Ryan

Date of stay: October 2020
    • Location
    • Rooms
    • Service
Thank F811HCryanf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James H Holmes, General Manager at The Nantucket Hotel & Resort, responded to this reviewResponded 1 November 2020

Dear Sarah & Ryan:

We were so excited to be part of your proposal on Nantucket and loved seeing how happy you both were. Do remember, we are one of the best locations on Nantucket for a wedding in our ballroom ( once Covid issues die down) and for honeymoons!

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Reviewed 19 October 2020

My three girl friends and I had the MOST wonderful stay at The Nantucket. I'm one to shy away from big resorts that may have a stuffy, unwelcoming vibe but this resort is NOT that... everyone was SO accommodating, genuinely seemed to care about your stay and helping in any way they could.

A big shout out to Louis, LeighAnne and Oris who were wonderful and so helpful.

We stayed in The Point which was beautiful and perfect for a short weekend stay. We had a lovely view of the ocean and town from three sides.

Date of stay: October 2020
    • Value
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    • Service
Thank Megan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James H Holmes, General Manager at The Nantucket Hotel & Resort, responded to this reviewResponded 1 November 2020

Megan D:

We love hosting girlfriend getaways and thank you for your lovely review of our hotel and the team at The Nantucket Hotel! Louis, LeighAnne, and Oris will all delighted to see your shoutout. Our staff does read our reviews and it truly does help us better serve our guests.

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