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Holiday Inn Express Acme-Traverse City
Ranked #3 of 3 Hotels in Acme
Certificate of Excellence
Reviewed 9 July 2012

We really enjoyed our stay at this location, not far from town and a little quieter. The rooms were very clean and nice and the staff as well. Our only complaint would be to extend the breakfast times, this was the busiest weekend due to Cherry Festival and everyone wanting to sleep in probably from being busy on the previous day so everyone charged it at between 9:15-9:30am. I asked the staff about additional hot food since it was empty and all she said was we've been open since 6:30 and I heard her say that to others which is'nt professional at all. Your charging top rates during this time so I think this could have been accomadated a little better. Just FYI-

Stayed: July 2012, travelled with family
1  Thank stazi321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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119 - 125 of 173 reviews

Reviewed 3 July 2012

Nice hotel. It was our first time in TC and we were unsure of where to stay. This hotel did the job for us. It was a nice comfortable clean hotel. Next time we will stay on the beach.

Stayed: July 2012, travelled as a couple
Thank Michelle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2012

We stayed here over the weekend and found it to be a nice clean hotel. The room was a decent size and the bed was complete with pillows of various softness. The breakfast was nice although to be honest I still prefer the waffle machine over the pancakes. The pool is small so if it is busy it can be a bit cramped.

Overall I would stay here again next time we are in town.

  • Stayed: July 2012, travelled with family
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Thank ncsoo7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica F, General Manager at Holiday Inn Express Acme-Traverse City, responded to this reviewResponded 23 July 2012

We would like to thank you for your nice comments. We take pride in our work and our product to make sure all guests who stay with us have a relaxing and enjoyable time while they are away from home. Again we would like to thank you and we look forward to seeing you for your future travel needs. Thank you very much.

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Reviewed 2 July 2012

Love the staff. Love the suites. Love everything about this express.Makes going to the office one less headache.

  • Stayed: May 2012, travelled on business
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Thank JOHN S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica F, General Manager at Holiday Inn Express Acme-Traverse City, responded to this reviewResponded 23 July 2012

Thank you very much for your kind words, we make it a point to treat all guests as family and we strive to make everyone’s stay at our property excellent. We look forward to seeing you again, thank you very much!

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Reviewed 18 June 2012

We stay here often and we absolutely love the staff and the hotel. The staff know us and even remember what take out menus we ask for. The hotel is always very clean and neat. The breakfast is very good. We have stayed here once a month for three years and they treat us like family. Keep up the good work!

  • Stayed: June 2012, travelled on business
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Thank Jenny R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2012

Usual Holiday Inn Express rooms and breakfast. Some rooms overlook Traverse Bay. Close to town and casino.

Room Tip: Odd numbers overlook the bay
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  • Stayed: June 2012, travelled on business
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Thank Steveb78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica F, General Manager at Holiday Inn Express Acme-Traverse City, responded to this reviewResponded 14 June 2012

Thank you for taking the time to comment on your stay. We appreciate your business and hope to welcome you back to the Holiday Inn Express & Suites, Traverse City very soon.

Thank you,
Jessica

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Reviewed 2 April 2012

Upon check in with my sons' service animal the front desk clerk at first, did not notice her. But the form mentioned "no pets" I mentioned to her that we did have the service dog, and mentioned that she wasn't a pet. Her first response was to "ask for her papers". She told us that the manager told her that she was supposed to do this. This is against the law, service dog owners are not required to present "papers" what we did give her was a copy of the laws which we carry in the dog's vest. She politely asked for them to make a copy, we gave them to her and I assume she did. This in and of itself was not a bad thing. The following monring, I came down to the lobby, it was a little earlier than the scheduled breakfast time, but I could smell food in the hallway. Noting that the hotel was full with hockey players, we wanted to get down there before it was too busy ( noth their fault at all, but I know how a bunch of teenage hockey players can eat!) As I got there, I noticed the lights were off. A large, sloppily dressed man was making himself some pancakes. He mentioned that the woman who does the breakfast was late and she would be in soon. He took HIS breakfast and scurried off to the back room. It would seem that if there was enough for HIM, he could have at least started the coffee, turned on the juice machine, maybe even put out some fruit. But he had his, and everyone else could just wait. Sad, I'm a gold member, travel to the area frequently and will stay elsewhere.

  • Stayed: January 2012, travelled on business
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5  Thank michigander311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Acme-Traverse City, responded to this reviewResponded 6 May 2012

michigander311,

Thank you for your review regarding your recent stay. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.

Ben J
IHG Care

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Additional Information about Holiday Inn Express Acme-Traverse City

Address: 3536 Mount Hope Road, PO Box 177, Acme, MI 49610
Phone Number:
Region: United States > Michigan > Grand Traverse County > Acme
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Acme
Price Range: £56 - £205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Acme-Traverse City 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Located just 5 miles from Cherry Capital Airport and Downtown Traverse City, the Holiday Inn Express Hotel & Suites of Traverse City is your best choice in Traverse City. You ll find the things that are most important whether you re here for business or pleasure. Whether you re coming to Traverse City for business or just for fun, your room at the Holiday Inn Express Hotel & Suites of Traverse City is your personal retreat. Amenities such as high-speed internet, plush towels, and luxurious bedding mean every night is a great night. And start each great day with our Express Start Hot breakfast as well as our 24 hour coffee service. You can take a dip in our recently re-surfaced indoor pool and spa, as well as enjoy our workout room with a spectacular view of our countryside. And when it s time to dine you can choose from an eclectic group of area restaurants. The best of Traverse City is waiting for you at the Holiday Inn Express Hotel & Suites of Traverse City. ... more   less 
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Also Known As:
Holiday Inn Express Acme-Traverse City Hotel Acme
Holiday Inn Acme
Acme Holiday Inn
Holiday Inn Express Acme-Traverse City Grand Traverse County, MI

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