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“Great view, nice stay” 5 of 5 bubbles
Review of Holiday Inn Express Acme-Traverse City

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Holiday Inn Express Acme-Traverse City
Ranked #3 of 3 Hotels in Acme
Kalamazoo, Michigan, United States
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great view, nice stay”
5 of 5 bubbles Reviewed 3 July 2014

The room was large with a great view of the bay, it was very clean, lots of light, and very quiet. Breakfast was good (though staff really needed more help), hotel staff was friendly, location perfect.

  • Stayed June 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank oliv1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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155 reviews from our community

Traveller rating
    45
    68
    31
    6
    5
See reviews for
39
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Sydney, Australia
Level Contributor
113 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed 29 May 2014

We have been living in Detroit for about a year now and wanted to get out of the city; but the brutal winter did not let us. So at the first sign of spring and good weather, we headed to the Sleeping Bear Dunes. It will not be an exaggeration to say that North Michigan is a different country with the green foliage, the lake water and bright sunshine everywhere. We stayed in Traverse City at the Holiday Inn Express. We have always good exp with these folks and this time was also good except for the sleep quality - the pillows were awful/ too fluffy and big..mattress was ok.

The breakfast quality was good but the breakfast room was too small for the big holiday crowd and there was a mad rush for everything. Would have helped if the breakfast was served in two separate sections. + the plastic cutlery was bad.

The location though was awesome.

  • Stayed May 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Bharat I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jo Ellen V, Manager at Holiday Inn Express Acme-Traverse City, responded to this review, 31 May 2014
Thank you for your feedback. We appreciate all comments, as they help us improve everyday. We are happy to hear you enjoyed your time in the area, as well as most aspects of your stay. We are sorry to hear you did not find the quality of sleep to be satisfactory. All the pillows in the hotel have recently been replaced; the new pillows being a better fit for the bed size and fluffy as they have not been used much. We apologize for the inconvenience this caused you. We appreciate your input on the breakfast area. We will look into a solution to combat congestion in the breakfast area. Unfortunately, we are not able to make the dining area larger, but we will see if we can find a way to help with the busy times. We would love to "wow" you on your next trip to Traverse City, and hope you choose to stay with us again. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port Huron, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 May 2014

I was here with my family for a conference I was attending. The hotel seemed very new and up to date. It was very clean and the beds were comfortable. The pillows were very fluffy and they had both soft and firm ones. They were actually a bit too fluffy and my husband had a sore neck. The breakfast was good and the area to eat was nice with plenty of space. The lady working it was very on the ball and nice. They have coffee and tea out at all times of the day too.

We all enjoyed the pool and hot tub although it is a bit on the small side but it was nice and clean. They have towels there to use. The hot tub had a very rough bottom and seat to it so I was afraid to sit and possibly snag my suit. We are part of the hotel club and they gave us a late checkout so we got to swim again on Sunday morning all by ourselves. I would stay here again.

Room Tip: A room on the bay side would be nice otherwise you can look at the cell tower out back.
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  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PTKTraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jo Ellen V, Manager at Holiday Inn Express Acme-Traverse City, responded to this review, 27 May 2014
Thank you for reviewing your recent stay with us! We are glad you enjoyed your stay, especially the accommodations, deluxe hot breakfast, and indoor pool and spa. We strive to make every guest experience wonderful as we did with yours. See you on your next trip to the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 19 May 2014 via mobile

We had a King room, didn't seem to be hardly anyone here yet we weren't given a bay view room, the room we did have was clean. Only problem with the rooms is there's no refrigerators in them, most Holiday Inns I've stayed in especially King rooms have one.
The self serve breakfast had some nice variety, bagels, omelets, biscuits - gravy bacon sausage and more inc. Pancake machine. All in all it was a good place to stay and only 5 minutes from downtown and half the price of those hotels there.

Stayed May 2014, travelled with family
Helpful?
Thank rawzon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jo Ellen V, Manager at Holiday Inn Express Acme-Traverse City, responded to this review, 21 May 2014
Thank you for your review! We are glad you enjoyed your stay, especially our clean rooms and our deluxe hot breakfast. I apologize you were unable to have a room with a view of the bay and there was not a refrigerator in your room. Our only rooms with fridges, as well as our only king rooms with a view of the bay, are our king suites. Please be sure to request one of our king suites on your next stay with us and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boyne City, Michigan
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 19 March 2014

We live in Boyne City and fly out of Traverse City. Often during winter when the weather can be so unreliable, we will book a stay at the Holiday Inn, Acme the evening before our flights and the evening we return - especially if it's a long international flight or an early flight out. They allow us to leave our car there and we taxi to and from the airport. The hotel seems like home when we get back! There are several restaurants nearby and also places that deliver. The rooms are clean and spacious and the service is always excellent. Breakfast is good. 24 hour pool/spa/gym is nice also. We will continue our loyalty!

Room Tip: We like to stay on the first floor near the door to the parking lot.
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  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Meri J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jo Ellen V, Manager at Holiday Inn Express Acme-Traverse City, responded to this review, 21 March 2014
Thank you for your review! We are always happy to accommodate you when you are flying from Traverse City. Thank you for your continued loyalty and for letting us be your home away from home! We look forward to your next stay!
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Grand Rapids, Michigan
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 27 February 2014

We visited this hotel as a stay on our way to Boyne mountain, and it was a great $55 priceline name your own price find so there is really no room to complain. The TV in our room had to be turned on/off a couple of times to get the sound working, but the beds and rooms were clean and comfortable, and the breakfast was great for being an express breakfast.

Only advice I would give is with priceline, they will not accommodate you at all. Reana was the guest service rep when we checked in sunday night, there was barely anyone staying at the hotel, yet she was unable to switch our double bed room to one bed without a $30 upcharge, or even place us close to the pool or elevator. With other priceline stays this was not a big deal at all, so just good to know for the future.

Room Tip: Only one elevator in the center. So if you have a good amount to carry make sure you are centrally l...
See more room tips
  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank simply07sarah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jo Ellen V, Manager at Holiday Inn Express Acme-Traverse City, responded to this review, 3 March 2014
Thank you for your feedback! We are glad you enjoyed your room and the complimentary deluxe hot breakfast. You will be happy to hear we are in the process of resolving the issues with the TVs. We are sorry to hear you felt unaccommodated at check in. We try to honor guest requests as best we can; however, complimentary upgrades are reserved for our IHG Rewards Club Members who have reached Platinum Elite status. I encourage you to sign up for the free rewards program, so you may start earning great benefits as well. Thank you again!
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Grand Ledge, Michigan, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 12 February 2014

Decent hotel. They need to update heating options in rooms. Much better choice than casino/hotel up the road, especially for conferences. I would recommend this hotel even more highly if they could update their heating units. Critical in January in Northern MI!!!!

Room Tip: Check on heater before agreeing to stay in the room. Mine was noisy all night.
See more room tips
  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mollie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jo Ellen V, Manager at Holiday Inn Express Acme-Traverse City, responded to this review, 13 February 2014
Thank you for your feedback! We are glad you enjoyed your stay. Could you please contact us directly regarding your concerns about the heating unit so that we may address it if there is an issue? You may call us at 231-938-2600 or email us at fd@tcholidayinnex.com. Thank you again and we hope to see you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Acme-Traverse City

Property: Holiday Inn Express Acme-Traverse City
Address: 3536 Mount Hope Road, PO Box 177, Acme, MI 49610
Phone Number:
Region: United States > Michigan > Grand Traverse County > Acme
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Acme
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express Acme-Traverse City 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Located just 5 miles from Cherry Capital Airport and Downtown Traverse City, the Holiday Inn Express Hotel & Suites of Traverse City is your best choice in Traverse City. You ll find the things that are most important whether you re here for business or pleasure. Whether you re coming to Traverse City for business or just for fun, your room at the Holiday Inn Express Hotel & Suites of Traverse City is your personal retreat. Amenities such as high-speed internet, plush towels, and luxurious bedding mean every night is a great night. And start each great day with our Express Start Hot breakfast as well as our 24 hour coffee service. You can take a dip in our recently re-surfaced indoor pool and spa, as well as enjoy our workout room with a spectacular view of our countryside. And when it s time to dine you can choose from an eclectic group of area restaurants. The best of Traverse City is waiting for you at the Holiday Inn Express Hotel & Suites of Traverse City. ... more   less 
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Also Known As:
Holiday Inn Express Acme-Traverse City Hotel Acme
Holiday Inn Acme
Acme Holiday Inn
Holiday Inn Express Acme-Traverse City Grand Traverse County, MI

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