Other than the Holiday Inn this is the nicest hotel in Adrian. The rooms are nice size, modern, clean, comfortable... everything you can hope for at 100 bucks a night. This location is convenient to the highway and only a mile from Adrian College campus, set off the road a ways with a great courtyard and plenty of well lit safe parking. The indoor / outdoor pool looks great although I did not use it. Where this hotel falls miserably short is in the service delivered by its staff. Check in was ok although impersonal. Housekeeping provided a clean foundation but we stayed 2 nights and they only bothered to replace some of the towels and loosely make the beds during the day between. Trash remained, fresh soaps were not provided etc. The breakfast was neither stocked nor looked after; ran out of hot food and counters were covered with spills. Disgusting. I walked away from this. Worst of all was that this location has 2 banquet rooms and management felt it was ok to have loud music after 10pm. When I called down to ask if it was ending soon I was assured that the attendant was on her way to have the music shut off. When I finally got to sleep at 11:30 it was still on... I generally am not the person who complains about loud neighbors or music but this was excessive and obviously the interests of partygoers was more important than people who paid for a quiet night's sleep. I would like to stay here next time I am in town but will go elsewhere solely based on the performance of the service staff.
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- Also Known As:
- Carlton Hotel Adrian