I thought the hotel was just mediocre to begin with (average rooms, not the comfiest beds, unreachable staff), but then my friend got bed bugs.... rather than give him a free nights stay and pay for all his clothes to be laundered, they gave him free laundry and a 20% discount on his stay. I thought that was pretty ridiculous.
- Official Description (provided by the hotel):
- We have comfortable doubles, singles, triples private rooms, with private bathrooms with hot water showers and tv with cable, a great breakfast included, a restaurant open from 8am until 10 pm, a terrace bar with an amazing volcano view and really good drinks!!!!, another cool downstairs bar and a very friendly staff. The whole team is willing to make the best of your stay!!! ... more less
- Also Known As:
- Black Cat Hotel Antigua