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“Basic hotel with good location and great service”

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Hotel Meson del Valle
Ranked #27 of 75 Hotels in Antigua
Certificate of Excellence
San Jose, Costa Rica
Level 5 Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Basic hotel with good location and great service”
Reviewed 13 November 2011

This is a very small hotel with a cute garden and a very good location to be able to walk around Antigua. It is only three blocks away from the park in the center of town.
The rooms are basic and clean, but really dark and humid. Our room had a very strong smell of humidity. They gave us a dehumidifier to make it better.
The place is run by a few young women who were very helpful and eager to please us with breakfast and other arrangements.
I'm not sure about the value because we didn't look at any other hotels, but I wouldn't have paid any more than we did ($80/night for 2 people, breakfast included) for this place.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RAG19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mexicohicks1, Owner at Hotel Meson del Valle, responded to this review, 15 November 2011
We appreciate any reviews, but would perfer fair reviews. This couple was correct on us being a small hotel with "helpful and eager to please service". However, when they call (a large suite room with queen size bed, separate sitting area, flat screen TV & a bathroom with a 2 person corner jacuzzi tub and separate shower), a basic room, they could not be further from the truth. For a normal or basic room in Antigua Guatemala, you get a single or double bed, no TV, no sitting area, and sometimes shared bath. We, at Hotel Meson del Valle, offer excellent value for the way above average room types & service. During the rainy season, most of Antigua is very humid, including hotel rooms, and this guest's stay was right at the end of the rainy season. I feel we did a good job of accomodating them by giving them a dehumidifier. Most hotels would not even have this, but we try to give a better service than most. I am sorry this guest did not feel great about our hotel, but I hope they maybe return to Antigua during the dry season.
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Additional Information about Hotel Meson del Valle

Property: Hotel Meson del Valle
Address: Avenida Sur #11C City center 5a | Sacatepequez, Antigua 03001, Guatemala
Region: Guatemala > Sacatepequez Department > Antigua
Amenities:
Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #27 of 75 Hotels in Antigua
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Meson del Valle 3*
Number of rooms: 10
Official Description (provided by the hotel):
Wonderful 4-star hotel in the colonial city of Antigua Guatemala, 2 blks from central park, on the famous Arch Street. We offer everything you need for a comfortable & enjoyable vacation. All 10 beautiful rooms are w/bath (some w/Jacuzzi tubs), cable TV, DVD, fast WI-FI & a guest internet computer to use free, breakfast offered, travel agency, travel services & a helpful bilingual staff. ... more   less 
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