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“Perfect vacation spot”

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Casa Santa Rosa Hotel Boutique
Ranked #24 of 82 Hotels in Antigua
Andrews, North Carolina
Level Contributor
105 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Perfect vacation spot”
5 of 5 bubbles Reviewed 25 February 2013

We had a hotel reserved in Antigua, but arrived a night early and they did not have a room. so they moved us to Casa Santa Rosa. They took the money we had already paid to the other hotel and charged us the same amount for the 2nd night even though it was considerably more. The water in the rooms were very hot, so much so we had enough to fill the huge Jacuzzi type whirlpool bath. The rooms were huge and clean and very private. The breakfast that came with the room was exceptional. The staff went out of their way to provide us with a wonderful experience. The locations was right on the Lonely Planet recommend walking trail. Only 2 blocks to the main pedestrian road where the arch is. Highly recommend.

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank yakermary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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172 reviews from our community

Traveller rating
    141
    24
    5
    0
    2
See reviews for
35
90
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14
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
mercerville
Level Contributor
94 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 18 February 2013

Just back from a week in the Antigua area and spend Valentine's night at the Casa Santa Rosa. Cannot say enough nice things about the hotel and staff. It is an oasis of peace in a very hectic little city. Very close to all of the attractions of the city on a lovely, tree lined street. The rooms are big and very comfortable. Breakfast was delicious and the staff were very nice and very helpful. Will stay there for sure on our next trip.

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank lewmorski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heredia, Costa Rica
Level Contributor
105 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 24 January 2013

This charming boutique hotel offers the perfect combination for those looking for: relaxation, luxurious comfort without the formality and exceptional attention to detail in both service and accommodations.

We were particularly impressed by the sincere, genuine and seamless service that the Manager Andrea and her staff exhibited. They were like 5-star hotel Elves- anticipating when you needed their assistance and magically disappearing when you wanted privacy and space. Well done. Very impressive.

We viewed many rooms before making our final choice (a hard decision as they are ALL amazing and unique). We chose ¨Suite Magnolia 4¨for its layout (website pics don't do justice), abundant natural light, candlelit fireplace with living room and the bathroom's grande skylight.

We knew this was where we wanted to stay from the moment we peeked in the carved wooden door's window and then warmly greeted by Andrea, the reservations manager. The boutique hotel has a wonderful layout and flow to it. Gardens, walkways, various seating area, small details- all thoughtfully designed without being over-designed, stuffy or contrived.

Very well priced!
We were offered a special price of $140 a night which included breakfast, free parking, wifi and early check in (10am) The room was the size of a presidential suite at most hotels. Large but architecturally charming, private and comfortable. King sized bed with fireplace filled with ivory pillar candles. Vase of pink roses tastefully arranged not cheesy. The bathroom was very large (probably 10'x20') and featured a large shower, double sink and the ceiling was essentially one big skylight diffused by white sheers.

Private transportation: After accessing the driving situation at the airport and Antigua, we wanted to find private transportation from the hotel to the airport where we could control how fast the driver drove (most drivers are paid by how many runs they do so therefore, drive dangerously fast.) Andrea assisted us with finding private transport from the hotel to the airport ($36 for 2 people.) We were really impressed by our driver Edgar Monzón and his comfortable, clean Volkswagen sedan. We got to the airport quickly but safely. We would highly recommend Edgar as he was genuine, outgoing, very personable, responsible and a great driver. If you speak spanish, you might end up talking the entire drive with him like we did.

We would highly recommend this hotel and Andrea's service -we can't wait to visit again hopefully soon as it surely exceeded our expectations! Well done!

  • Stayed January 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Katma_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 24 January 2013 via mobile

We came to this hotel by tripadvisor recomendation for the first time. Since than we return here twice in the last month because we just fell inlove with place and the staff.
The rooms are decorated with lovley style, very clean and big.
The staff are friendly and always willing to help. The hotel is well reserved thank to the staff that keep cleaning and nurture the beutiful garden !!!
Oh, and the breakfast is great.
Definattly the best hotel in Antigua

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shellylipman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 23 January 2013

This hotel would have been nice, however it's terribly overpriced. It's several blocks away from Parque Central and many of the tourist destinations in Antigua, and also has no restaurant on premises. The rooms are impractically large, which is probably where the high price comes in, and while the gardens are beautiful, there's far more beautiful and interesting things to do in Antigua than relax in the hotel's garden.

But most importantly, the plumbing is spotty. My reservation for a standard room was outfitted with a great shower, but no hot water. After being urged not to leave immediately, I was upgraded to the suite: an even larger room, with not only a shower (that was broken) but a hot tub (which also didn't have hot water).

If you're going to Antigua to relax at a hotel, just check the water first before you hand over any money to Casa Santa Rosa. If you're going to Antigua to see the sights and enjoy the wonderful food and nightlife, spend your money (and far less of it) on a place closer to Parque Central, because you probably won't be spending much time in the room anyway.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casa Santa Rosa H, Gerente at Casa Santa Rosa Hotel Boutique, responded to this review, 25 January 2013
Google Translation
Sr. David McCann

Para nosotros hubiera sido un gusto que su estancia fuera agradable.

Según su comentario gastó demasiado dinero lo cual no es ciero, nosotros no hicimos ningún cobro de la tarifa que habíamos acordado para su habitación y con respecto al servicio de agua, todas nuestras habitaciones tienen servicio de agua caliente ya que antes de que los huéspedes ingresen, nuestro personal de ama de llaves y recepción hacen los chequeos previos y que todo esté en optimas condiciones al momento del ingreso del huésped.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 January 2013

six of us stayed there, the rooms were good size, and the court yard was very charming, peaceful, and private. Staff were very helpful.

The shower could be a bit better (tricky to get the right temperature), some protien for breakfast (e.g. eggs) would be great.

All in all, we enjoyed our stay very much and would return again.

  • Stayed December 2012, travelled with family
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank XLIwdc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 30 December 2012

My husband and I stayed here for 3 nights. We have travelled in some 70 countries and this Guesthouse/Hotel was one of the better we have stayed in. The rooms were lovely, the garden pretty and the staff very helpful! We would recommend it to anyone!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EllinorT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casa Santa Rosa Hotel Boutique

Property: Casa Santa Rosa Hotel Boutique
Address: 1a. Calle Oriente No. 11 | Alameda Santa Rosa, Antigua 03001, Guatemala
Region: Guatemala > Sacatepequez Department > Antigua
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Wheelchair access
Hotel Style:
Ranked #24 of 82 Hotels in Antigua
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Casa Santa Rosa Hotel Boutique 3.5*
Number of rooms: 9
Official Description (provided by the hotel):
Boutique Hotel Casa Santa Rosa is one of the most luxurious Hotels in Antigua Guatemala, offering our guests the comfort, tranquility, security, in an exclusive environment. Two beautiful gardens contribute to the natural environment which will make you feel right at home.Casa Santa Rosa is located just a few minutes from the Central Park to La Antigua Guatemala. ... more   less 
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