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“High quality stay”

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Camino Real Antigua
Ranked #6 of 75 Hotels in Antigua
Certificate of Excellence
Reviewed 11 November 2013

I spent 6 days here and everything was excellent.
The staff very friendly, attention to details and the room was like new. The bathroom simply outstanding, with a very high roof and with a lot of high quality details.
Internet quality was very good, but a bit expensive because they charge a daily rate.
Although there are many options for breakfast and dinner very close to the hotel, the restaurante and the bar there are a great option if you don´t want to leave the hotel.
Location is great as well.

  • Stayed: November 2013, travelled on business
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Thank Juan Cruz P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ximena R, Manager at Camino Real Antigua, responded to this reviewResponded 15 November 2013

Dear Guest,

Thank you so much for your time writting about our property, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit.

We really appreciate your additional comment about internet, we already sent the suggestion to the responsible department in order to give you more benefits in your visit. We hope to see you soon in Camino Real Antigua.

Very truly yours,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (764)
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288 - 294 of 765 reviews

Reviewed 2 November 2013

Camino Real is a beautiful hotel, very clean, well managed, very secured and reasonably priced. Staff is excellent, most everyone speaks good English, security is abundant, front desk is excellent.

Be aware that most of us travel with a cellphone and i-Pad or notebook these days (at least two internet devices). The hotel will charge $10.00 per device, per-day (otherwise $20 for internet per day). Internet at this hotel is not reliable and it was disappointing to have had paid for very poor internet service while staying there but internet at any hotel in Antigua has its bad days since internet in Antigua isn't the best.

But I give this hotel 5-Star's in that the staff goes out of their way to be of assistance and most importantly if you lose something on the premises the staff will always return it to you (unlike most hotels in Guatemala). I had left my backpack with passport, money and i-Pad near the lobby, and staff immediately stored it for me.

One does not find this type of honesty these days so this hotel is one which I will most definitely stay at again in the near future.

Room Tip: There are numerous hotels in the area. This hotel has one of the best reputations for being reliabl...
  • Stayed: October 2013, travelled with friends
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Thank Gary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ximena R, Manager at Camino Real Antigua, responded to this reviewResponded 11 November 2013

Dear Guest!!

Thank you for a great comment it always motivating to receive such appreciation from our guests, this help us to keep our high service standard. It is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit.

We hope to see you soon again in Camino Real Antigua.

Regards,

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Reviewed 2 November 2013

I spent three weeks in Antigua studying Spanish and I stayed at the Camino Real. The hotel was beautiful and the staff was very attentive. I was alone on this trip and everyone helped to make my stay enjoyable and very comfortable.
I attended the school Ixchel for a four hour course each morning. The teaching was excellent and the ambience was pleasant and friendly. It was totally a wonderful experience.

  • Stayed: October 2013, travelled solo
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Thank Travelpartner47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ximena R, Manager at Camino Real Antigua, responded to this reviewResponded 11 November 2013

Dear Guest,

Thank you so much for your time filling this survey in, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. We really appreciate your additional comments.

We hope to see you soon in Camino Real Antigua.

Very truly yours,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2013

I have travelled over 166 countries and have stayed in 5 stars hotels.Camino Real deserves all the stars. There is nothing terribly bad about this hotel. In fact, it is a great value for your money. Rooms are extremely clean, the beds way too confortable and the people very nice. Needless to say, the location is great. The outdoors are impecably groomed. Very well designed, rooms, restaurants, gardens. Great jacuzzi, pool size. The gym is small, like most resorts...but we are not here to workout neither work...If I had to make a change, it would be the wi-fi issue. The charge is US10 per device. That I would strongly recommend to the administration to take a good look at it and make it more affordable. Between the 2 of us we had 3 iphones, 2 ipads and a laptop. I think Camino Real would be more attractive to future guests if they changed their policy. But that, would not deter us from coming back. I peronally think Camino Real is the bet choice in Antigua....seriously

Room Tip: all rooms have windows to the court yard....they are all good
  • Stayed: September 2013, travelled with friends
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Thank Mezzogiorno B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ximena R, Manager at Camino Real Antigua, responded to this reviewResponded 24 October 2013

Dear guest,

We are very glad to receive this kind of comments about our hotel; we really appreciate a positive stroke that pushes us to keep a high standard personalized service toward our guests.
I will take the liberty to put your comment in our info staff board as it always motivating to receive such appreciation form our guests.

Regards,

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Reviewed 16 September 2013

Camino Real is a chain of international hotels that pride themselves in being a cut above the rest. Their Antigua location does just that. Their beautiful layout, lush landscaping and traditional decor add up to all the hype.
But why oh why do this and other hotels insist on charging for internet. In this day and age Internet access is not a luxury but a basic service. This glitch is small but I hope they take notice. I and many would rather get internet access than a robe, flower or chocolate on my pillow.
Do try this beautiful place

  • Stayed: September 2013
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Thank nednedned
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ximena R, Manager at Camino Real Antigua, responded to this reviewResponded 17 September 2013

Dear Guest,

Thank you so much for your time writting about our property, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. Thank you for your additional comment about the internet fee, we already sent this information to the department in charge of it, for us your satisfaction is the most important.

A We hope to see you soon in Camino Real Antigua.

Very truly yours,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2013

Beautiful lobby, rooms, excellent bedding, outdoor jacuzzi, food, location, service... If you want an affordable 5 star hotel, this is it. Hotel is about 4 blocks from the town's central park, which is really close, if you don't feel like walking they can provide you with transportation.

Room Tip: Any room you choose is great, trust me.
  • Stayed: October 2012, travelled with family
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Thank Worldtrekker21012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ximena R, Manager at Camino Real Antigua, responded to this reviewResponded 17 September 2013

Dear Guest,

Thank you so much for your time writting about our property, it is a very important source of information to know our guests experience through their feedback, we really appreciate comments like yours, it is a very possitive stroke to know how was your experience during your stay.

Thank you again for every nice word, we hope to see you soon again in Camino Real Antigua.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2013

This is a wonderful hotel, new construction made to look old, in accordance to the beautiful city of Antigua, Guatemala. Breakfast is very good, excellent service, clean room and an incredible bathroom. Nice small bar. Close to the center of the city.

  • Stayed: September 2012, travelled on business
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Thank Enrique D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ximena R, Manager at Camino Real Antigua, responded to this reviewResponded 28 August 2013

Dear guest,

Thank you for taking the time of writing this review from our hotel. It´s a pleasant received such amazing comments which help us to keep our high service standard. Your compliments are really a positive stroke and push us to keep a high standard personalized service toward our guests.

I will take the liberty to put your comment in our info staff board as it always motivating to receive such appreciation form our guests.

Very truly yours,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Camino Real Antigua

Address: 7a Calle Poniente 33B, Antigua 03001, Guatemala
Region: Guatemala > Sacatepequez Department > Antigua
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Luxury Hotel in Antigua
#5 Business Hotel in Antigua
#11 Family Hotel in Antigua
#11 Romantic Hotel in Antigua
Price Range: £99 - £212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Camino Real Antigua 4*
Number of rooms: 100
Official Description (provided by the hotel):
We invite you to enjoy of a first class experience in a luxury hotel that offers comfort and elegance in the middle of a legendary city. It is located at only 5 blocks from the Main Plaza of La Antigua, near from the main historical monuments, plazas, artisans workshops and commercial centers as well as another interest sites. ... more   less 
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Also Known As:
Camino Real Antigua Hotel Antigua

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