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“Very nice ”

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Camino Real Antigua
Ranked #6 of 75 Hotels in Antigua
Certificate of Excellence
Reviewed 6 December 2013 via mobile

As many have written this is a very nice hotel new, clean, excellent service, very friendly I really enjoy my breakfast buffet a good variety and for lunch a parrillada buffet also very good
However as many have said the Internet price and speed it's horrible
Too expensive $10.00 per day only one device but that's not the worst the speed is very extremely slow
I wouldn't really mind paying it but it was too slow
The management really need to do something about,
I believe they really read our reviews, it is time for them to do something and fix it
But overall I really enjoy my stay here I would come back on my next trip to Antigua

Stayed: December 2013
1  Thank Heidy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ximena R, Manager at Camino Real Antigua, responded to this reviewResponded 9 December 2013

Dear Guest,

Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Any additional comment will be welcome.

We hope to see you soon again in Camino Real Antigua.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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289 - 295 of 785 reviews

Reviewed 4 December 2013

We stayed the weekend and enjoyed everything about
Camino Real.

The location is close to everthing in Antigua.
The restauarnt serves some very fine dishes. international style.

The rooms are amplio and very comfortable.

Service is excellent on the hotel and in the restauarant.

Would stay here again.

  • Stayed: December 2013, travelled as a couple
    • Value
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Thank Patricia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ximena R, Manager at Camino Real Antigua, responded to this reviewResponded 5 December 2013

Dear Guest,

Thank you so much for your time writting about our property, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. Thank you for your additional comment about our Restaurante, for us your satisfaction is the most important.

We hope to see you soon in Camino Real Antigua.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2013

We loved this hotel. The camino real Antigua is wonderful. Immaculate gardens, the walkways are dotted with artworks and for a large hotel you feel like its a small boutique property. Breakfast in the garden is lovely and the staff are professional and welcoming. Stay here, it's great!

Stayed: June 2013, travelled with friends
Thank KylewithaK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ximena R, Manager at Camino Real Antigua, responded to this reviewResponded 5 December 2013

Dear guest,

Thank you so much for your time filling this survey in, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. We really appreciate every additional comment, we are very glad to know this.

We hope to see you soon in Westin Camino Real Guatemala.

Very truly yours,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2013

I have been fortunate to travel many places and stay in some of the most beautiful lodging throughout the world. This hotel truly is one of my favorites! The hotel and grounds are beautiful. Especially for Guatemala and Central America. The rooms are not super large but with the beautiful cathedral ceilings and wood beams the ambiance of the rooms was lovely. Yet, they manage to fit in many amenities without making the room feel too crowded, small table for reading or eating, small fridge, safe. Our room had two queens and was very comfortable. The bath was beautifully tiled, and the shower was one of the best I've experienced almost anywhere. The beds are super comfy with top quality mattresses, linens and pillows.

The grounds are large, with beautiful outdoor meandering hallways with beautiful courtyards around every corner. Very much the quality and flavor of it's home city Antigua. The jacuzzi was very welcoming after long days of sightseeing.

You cannot beat the attentive staff members. Especially those in the dining room. We ate many meals at the hotel and the food was delicious. Slightly different menu options each day at their buffet breakfast ranging from traditional Central America fare to more American style dishes as well. Beautiful linens on the tables with an attractive courtyard if you prefer to dine outside.

We arrived just as they were beginning their decorations for the Christmas holidays which turned out lovely and I was very surprised at their attention to every detail.

Truly the only drawback and why I describe it as practically perfect was the internet charge. You do have to pay per device and as others before me have noted, it's an unusual charge in this day and age where we travel with many devices. But this would not stop me from staying again. In fact we cannot wait to return.

  • Stayed: November 2013, travelled on business
    • Value
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Thank kkleinrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ximena R, Manager at Camino Real Antigua, responded to this reviewResponded 27 November 2013

Dear Guest,

Thank you so much for your time filling this survey in, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. We really appreciate your additional comment to provide internet, we already sent the suggestion to the responsible department in order to give you more benefits in your visit.

However excuse us on behalf of Westin staff for the inconvenience you experienced. We hope to see you soon in Camino Real Antigua.

Very truly yours,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2013 via mobile

We have been to Antigua numerous times and this won't be our last trip but will definitely be the last time going to a new hotel...Camino real will be our all time hotel! Atmosphere, service and whole experience is exceptional! Great location...within walking distance of everything in town..about 4 blocks from Central Park! Highly recommend Camino Real!

Stayed: November 2013, travelled as a couple
Thank Ashley R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ximena R, Manager at Camino Real Antigua, responded to this reviewResponded 27 November 2013

Dear Guest,

Thank you so much for such a great comment and your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to keep our high standards. Any additional comment will be welcome.

We hope to see you soon again in Camino Real Antigua.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2013

The staff in this Hotel is excellent and friendly high recommended Hotel the rooms and suits are spectacular well decorate but the Beds is like sleep in Heaven .The Days I spent there outstanding
and I would like to come back every time.the food is great but you have the option to eat out the Hotel

  • Stayed: November 2013, travelled with family
    • Value
    • Location
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Thank Annabella D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ximena R, Manager at Camino Real Antigua, responded to this reviewResponded 27 November 2013

Dear Guest,

Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Any additional comment will be welcome.

We hope to see you soon again in Camino Real Antigua.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2013

Camino Real is a beautiful hotel. The rooms are large and
comfortable.

The restaurant has a great international flare. Everything
we ate for lunch and dinner was outstanding.
We especially enjoyed the steaks and fish selections.
Everything was well prepare and presented.
The steaks were tender, juicy and simply delicious.

Worth a visit if looking for a hotel or a great meal.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lester A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ximena R, Manager at Camino Real Antigua, responded to this reviewResponded 20 November 2013

Dear guest,

We are very glad to receive this kind of comments about our hotel; we really appreciate a positive stroke that pushes us to keep a high standard personalized service toward our guests.

It is very important to receive such appreciation from our guests, this help us to improve every day. Any additional comment will be welcome.

We hope to see you soon again in Camino Real Antigua.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Camino Real Antigua

Address: 7a Calle Poniente 33B, Antigua 03001, Guatemala
Region: Guatemala > Sacatepequez Department > Antigua
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Antigua
#5 Luxury Hotel in Antigua
#11 Family Hotel in Antigua
#11 Romantic Hotel in Antigua
Price Range: £102 - £231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Camino Real Antigua 4*
Number of rooms: 100
Official Description (provided by the hotel):
We invite you to enjoy of a first class experience in a luxury hotel that offers comfort and elegance in the middle of a legendary city. It is located at only 5 blocks from the Main Plaza of La Antigua, near from the main historical monuments, plazas, artisans workshops and commercial centers as well as another interest sites. ... more   less 
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Also Known As:
Camino Real Antigua Hotel Antigua

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