The location of this hotel is great. Supermarket a few blocks away, travel planning next door and a lovely food shop across the road. The hotel courtyard is beautiful. Plants and flowers everywhere and the fountain is lovely...
Unfortunately this is where the praise ends. We checked in, were given absolutely no information about the kitchen or breakfast. Reception staff were unwelcoming and unfriendly. You feel as though you're a burden by asking for information.
The rooms are clean. However we had a 4 nights stay, and our bedding wasn't changed once. The cleaning staff came into the room and made the beds every day. But I had the same sheets on my bed the whole time. I knew this because there was a cigarette burn in the bed sheet... Not really good enough. Asking the staff to change it is more hassle than it's worth and they don't make you feel as though you can approach them.
Now, onto the noise... It is the noisiest hotel I have ever stayed in. We were unfortunately on the ground floor. Every time a member of staff from reception needs one of the cleaners/general staff, they ring a very loud bell. And this happens a lot. Staff have no consideration for the noise levels and shout to each other across the courtyard at all hours, where the sound ricochets off every wall and feels like they're in your room. We discovered through the noise that breakfast begins at 7am. Where people sit in the courtyard, talking very loudly. Very badly set up.
And the dragging of the furniture... Whenever a cleaner cleans a room. They drag the furniture across the floor, it was so loud it was ridiculous. Continuously for 45 minutes. No idea what they're dragging as there is only a table and a chair in our room that you can move.... And I wear ear plugs. All of this is heard through ear plugs may I add!!
The sign on the back of the door in the room states that some noise may be heard by neighbouring hotels. I heard nothing but noise from the staff and guests at San Vicente.
The rooms are great for a few nights stay, has a tv, beds are comfortable. Shower is terrible, barely get any hot water.
It's a shame as first impressions when you walk into the hotel is that it is beautiful. The roof terrace is amazing too. But al the above really let's it down. Shame
- Official Description (provided by the hotel):
- Posada San Vicente is a 23 room budget hotel, only 1 & half blocks from central park. We offer all rooms with cable TV & free fast Wi-Fi, guest kicthen, large 3rd level terrace with great views, newly remodeled rooms, lots of sitting areas, breakfast is offered, travel desk, travel services & airport pickups. ... more less
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