We stayed at Soleil Villa Antigua from Nov. 28 through Dec. 6.
Despite what has been posted, the hotel is not "all-inclusive", which was fine with us since we like to eat at different local restaurants. They have a very nice restaurant and the few times we ate there the food was good. They have a buffet one or two times a week and on Sunday mornings have a buffet breakfast/brunch including music. This buffet is free to hotel guests, but there is a reasonable charge for timeshare guests.
The grounds are beautiful and well maintained. Amenities include two large pools, a restaurant, a snack bar (open on weekends), a small exercise room with separate hot tubs and saunas for men and women, and an on-site travel agency where you can book tours. Our apartment (arranged through a timeshare exchange) was spacious and attractive, and on the first floor. There was a safe in the room with a notice to contact the desk if you wanted a key. The key was delivered promptly and there was no charge for using the safe (unless you lose the key.) The hotel is probably a mile or more from the main plaza which was farther than we wanted to walk, but the hotel has free shuttle service several times a day. The security is very good as the grounds are surrounded by a wall, and the only entry to the grounds is through a gate with hotel staff on duty. One reviewer mentioned that the cabinets were locked, which was rather unusual, However, when I contacted the desk about this, they sent someone at once to unlock the cabinets. They charge $5 US for 5 gallons of bottled water, a very reasonable price. The resort did not have scheduled activities,
What we found most impressive was the wondeful response from hotel management when I became ill and had to be admitted to the local hospital - a rather scary situation since I don't speak Spanish and the doctors and nurses did not speak English. The hotel management, especially Orlando, was wonderful. He took me to the hospital and stayed for over an hour to interpret for us. I was in the hospital four days, and Orlando visited the hospital at least two times each day to see if he could do anything to help us. Without Orlando as our "interpretor" we would have known nothing about what was going on. He also arranged transportation for my husband to the hospital in the morning and for the return trip in the evening. One evening my husband was unable to find a phone to call the hotel to pick him up, and had to walk more than a mile back to the hotel in the dark, Orlando gave him a cell phone to use so he could call the hotel for transportation. We overstayed the time we had booked and Orlando made arrangements for my husband to stay the extra day in the same suite for a reasonable charge, And when I was released from the hospital, hotel management arranged for a shuttle to take us back to Guatemala City so we could make our flight home the next day.
Although we didn't have much time to enjoy the amenities of the hotel, that was not the hotel's fault. I would certainly recommend Soleil Villa Antigua.
- Official Description (provided by the hotel):
- Soleil La Antigua, colonial style to keep the harmony with one of the most beautiful destination, ANTIGUA GUATEMALA is a treasure chest of customs and traditions and is situated on the base of a volcano, it combines with full service hotel, restaurant, Mayan Thai Spa, gym, gardens, pools, tennis court and more ... more less
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- Also Known As:
- Soleil La Antigua Hotel Antigua
- Soleil La Antigua Guatemala
- Antigua Villa Guatemala
- Soleil La Antigua Hotel Guatemala