We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Luxury top to bottom” 5 of 5 bubbles
Review of Pensativo House Hotel

Lowest prices for {0} - {1}
Enter dates for lowest prices
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
We check up to 200+ sites for the lowest hotel prices
Pensativo House Hotel
Ranked #14 of 82 Hotels in Antigua
Certificate of Excellence
GreenLeadersSilver level
Sarasota, Florida
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Luxury top to bottom”
5 of 5 bubbles Reviewed 20 February 2014 via mobile

Casa Rosal is truly amazing if you are looking for one of the few very high end establishments within Antigua.

Everything about this place was elegant...from the rooms to the architecture to the facilities. The staff was wonderful and was available for any and all of my needs.

The rooms...beautiful. Luxury bedding, beautiful wood and touches throughout.

If you are looking for a high-end establishment...you've found a winner.

Since my stay was very activity driven unfortunately some of the elegance wasn't able to be fully appreciated. I was out and about most of the day using the hotel as an evening retreat. Still, after a long day on my feet, I fully appreciated a comfortable bed in a town where it seems the average mattress has been used for 20+ years.

Bathrooms were clean albeit small. Fixtures new and sufficient for a hot shower/bath.

Seriously though...after a long day touring...it was all about the comfortable poster bed with luxury linens and "like home" pillows!

Breakfast was great, service as you expect from this type of establishment. I didn't have the opportunity to enjoy lunch or dinner at the establishment, but I'm sure it was also up to par.

Casa Rosal was definitely more expensive than other options, but as long as this isn't an issue for you and/or you are going to use all of the available facilities...you won't be disappointed.

If you are just looking for somewhere to bed down and are on a budget...it may be overkill for you.

Everything was perfect. No complaints whatsoever. In fact, Rosal exceeded my expectations. In town for a wedding? Perfect spot for you! Anything you need while there (laundry/tour booked/directions)...just ask. Everyone friendly and more than willing to oblige.

One last thing, security was phenomenal. I felt VERY safe staying at Rosal. Security went as far as to keep track of when you leave/arrive just to make sure everyone was accounted for day or night. I have no doubt that if they were worried about me a search party would be sent :)

Enjoy!

  • Stayed February 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Marcus S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JorgeAguiilar, Room Division Manager at Pensativo House Hotel, responded to this review, 26 February 2014
Dear Marcus,


Thank you for your special thoughts about our Hotel and Staff. We're completely happy that your experience at Casa Rosal was beyond your expectives.

We sincerely hope to have the honor of having you with us in a near future and for you to be able to relax and enjoy of our facilities and other services from the Hotel. Also to enjoy of all the wonderful places and activities that La Antigua Guatemala offers; a City stopped in time.


Best Regards,


Jorge Aguilar
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

134 reviews from our community

Traveller rating
    102
    17
    8
    5
    2
See reviews for
31
47
12
12
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Washington DC
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 31 December 2013

this is a nice place and fairly expensive for Antigua but we weren't concerned about that. When we showed up, the front door guard scrutinized us like we were ready to rob the place and seemed like he was about to deny us entry. We were dressed casually since we have been traveling and it's over 80 degrees. And since we'll be moving around on this trip, we have one bag that's pretty durable but not particularly stylish. He hesitated long enough that it was embarrassing in front of another guest and someone else came out to double-check that we were legitimate. Once inside we received cool towels and fancy drinks as we checked in but treating people with some respect earlier in the process might also be a good idea. The place looks very nice and the room is huge so I remain hopeful.....

  • Stayed December 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank shawng914
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JorgeAguiilar, Room Division Manager at Pensativo House Hotel, responded to this review, 5 January 2014
Dear Shawn,

Thank you for your review about your experience at Casa Rosal! We're glad you like the refreshing towels and our welcome cocktail.

Please accept my apologies for the inconvenient caused in your arrival. We'll improve this step so all of our guests can feel the complete experience of staying at Casa Rosal.


Sincerely,

Jorge Aguilar
Room Division Manager
Casa Rosal Hotel Boutique
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Antigua hotels
0.2 mi away
Porta Hotel Antigua
Porta Hotel Antigua
#3 of 82 in Antigua
4.5 of 5 bubbles 803 reviews
14.5 mi away
Casa Santo Domingo
Casa Santo Domingo
#6 of 82 in Antigua
4.5 of 5 bubbles 1,162 reviews
0.6 mi away
El Convento Boutique Hotel
Show Prices
Show Prices
Show Prices
0.3 mi away
Camino Real Antigua
Camino Real Antigua
#7 of 82 in Antigua
4.5 of 5 bubbles 650 reviews
0.1 mi away
Casa Encantada
Casa Encantada
#9 of 82 in Antigua
4.5 of 5 bubbles 244 reviews
0.9 mi away
Hotel Cirilo
Hotel Cirilo
#2 of 82 in Antigua
5.0 of 5 bubbles 395 reviews
Show Prices
Show Prices
Show Prices

Been to Pensativo House Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pensativo House Hotel

Property: Pensativo House Hotel
Address: 4a Avenida sur no. 24, Antigua 03001, Guatemala (Formerly Casa Rosal Hotel Boutique)
Phone Number:
Region: Guatemala > Sacatepequez Department > Antigua
Amenities:
Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 82 Hotels in Antigua
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Pensativo House Hotel 4*
Number of rooms: 25
Official Description (provided by the hotel):
Pensativo House Hotel offers a variety of ambiences in an unique colonial style making this hotel the most elegant, romantic and comfortable in La Antigua Guatemala. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travel Republic (UK), HotelsClick, Odigeo and Agoda so you can book your Pensativo House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing