We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Enchanting Hotel”
Review of Casa Encantada

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Casa Encantada
Ranked #11 of 75 Hotels in Antigua
Certificate of Excellence
GreenLeadersBronze level
quezon city, philippines
Level 6 Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Enchanting Hotel”
Reviewed 26 August 2014

CASA ENCANTADA
The hotels name says it all --ENCANTADA. The moment we set foot at the hotel we were immediately transported back in time. The smell of fresh flowers and scented candles greets you as you enter. The hotel lobby was dimly lit, cozy and romantic. It is a small boutique hotel, 9-12 rooms, which is typical in Antigua. We were initially given a big room, but upon advisement of TripAdvisor we requested to be transferred to Rm. 6, a smaller room but very unique because of the private pond/garden that leads to the room. The décor was rustic, local and consistent to the overall theme. Attention to details is impeccable. They even have a pillow menu. Room and toilet amenities were excellent and service was great (shower curtains are changed everyday). Breakfast is served at the rooftop surrounded by bougainvillea's and a view of the volcano. There are 2 choices for breakfast and served ala carte which is tasty and more than enough. This is at the top of our list for most romantic and enchanting hotel.

Room Tip: Rooms are not air-conditioned. The weather in Antigua is cool especially at night.
See more room tips
  • Stayed September 2013, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank penoybalut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernando X, Gerente at Casa Encantada, responded to this review, 17 September 2014
Dear Mrs. penoybalut,

We are so glad we have fulfilled your expectations overall, thank you so much for taking the time to share your opinion regarding our services with travelers around the world.

Hope you visit us again very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

255 reviews from our community

Traveller rating
    195
    44
    12
    3
    1
See reviews for
39
138
28
15
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 August 2014

When I go to a hotel, I most value friendly and helpful attention, a comfortable bed, and a conveniently organized bathroom. But in a foreign country, what I need most is a staff that speaks English and wants to be helpful.

I can't imagine better attention and or more thoughtfulness than we received at Casa Encantada. On the third evening of our trip, my wife sprained her ankle. The staff made the common room in this beautiful hotel into a dining, resting, reading, and visiting area for us. Not only did we get a comfortable spot, but we had lovely visits with several other guests. Excellent experience!

Until my wife's injury, we were torn between the beautiful vista, fabulous service and tasty options for breakfast on the roof deck or the expansive, traditional, and flavorful brunch at the sister restaurant around the corner.

We were very happy and expect you would be also.

  • Stayed August 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank halaji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernando X, Gerente at Casa Encantada, responded to this review, 19 August 2014
Dear Mr. halaji,

We are so glad to know the attention of our staff members has gone beyond your expectations. Your comments motivate our team to continue in the path of excellence at all times.

Hope you visit us again in a near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv District, Israel
1 review
Reviewed 17 August 2014

Loved it. Beautifuly decorated rooms. Loved especially rooms with approach through stepping stones immersed in water pool followed by kendel lights.
Cosy Home atmosphere (Lovely "Saloon"()
Great service - We thank Melvin, Augostina, and all rest of the team who's names, alas - we can't remember!!

Room Tip: Preferably rooms which are not facing street (which are a bit noisier)
See more room tips
  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ilana12342014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernando X, Gerente at Casa Encantada, responded to this review, 18 August 2014
Dear ilana12342014,

We would like to thank you for taking the time to share your experience with us. Our cozy little Casa is open for you when you come back in a near future!

Warm wishes,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tecpan, Guatemala
Level 5 Contributor
85 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 5 August 2014

I enjoyed my time at this hotel although the room was small. It has nice decor and is located about 5 long blocks from the Parque Central. We thought we would give it a shot, but many of the hotels in Antigua are similar to this one - nice decor with small rooms. This is the architecture of the era - no large suites unless you want to pay $200. The service was courteous and everything was clean and tidy. Having stayed in many hotels in Antigua this did not stand out among the many as anything special.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank gregkemp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernando X, Gerente at Casa Encantada, responded to this review, 8 August 2014
Dear gregkemp,

I appreciate very much you've taken the time to share your experience with us and I'm glad you liked our service overall. Casa Encantada is a cozy small boutique hotel that will give an amazing experience on every guest that stays with us, we are sorry we did not stand up for you among the other hotels you've visited and we'll continue to develop enhancements on our little casa.

Hope you visit us again very soon!

Warm wishes,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Level 5 Contributor
88 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 August 2014 via mobile

We arrived late-ish in the evening and were given such a warm welcome.
No 7, so stepping stones across the pool. This was also backed up with rose petals scattered over the floor and bed, plus chocolate-dipped strawberries. This may have been as it was our honeymoon. It certainly made us feel great about picking this place.
Very comfy bed and the breakfast on the roof terrace was wonderful.
As other mentioned, you get use of the swimming pool at their sister hotel, that we made use of. You can also bill your drinks across.
Would really recommend this place, it's fantastic!

Stayed July 2014, travelled as a couple
Helpful?
Thank Tom_JackAttack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernando X, Gerente at Casa Encantada, responded to this review, 8 August 2014
Dear Tom_JackAttack,

We are glad our cozy little house has accomplished your expectations on your last stay.

We hope to see you very soon!

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level 4 Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 7 June 2014

Overall Hotel experience was Excellent, cannot put in words our amazing days that we spend at Casa Encancatada, Tthis is an excellent , beautiful, charming hotel. from the moment we were picked up by their private car from the airport we felt safe and that we made the right decision, as soon as we stepped in the hotel, the very attentive staff made us feel at home right away. our room was #7 over steps stones (yeah...romantic) bed is very confortable, first class pillows. hot water all the time.excellent wi-fi signal.
and let me tell you, the breafast on the charming roof-top were first class, excellent, delicious...
and we had a choice to have breafast at the Porta Hotel around the corner and also to enjoy their pool and Spa services. the staff made all of our sightseeing and tour arrangements, booked smoothly. they were always happy and attentive to make coffee, or to give any walking recommendations.
we wouldnt choose any other placer in Antigua. Overall, this charming hotel offer first class accomodations. Thank You to Karen,Jose, Joaquin, Maria...and my apologies to the front desk gentlemen that was there all the time overnight..and for some reason me and I my husband cannot recall his name. but he was a charming young guy who always call us by our names (yes, I know...we cannot remember his)
we will be back and thank him in person...

Room Tip: #6 and # 7 are over water (step stones) Queen accomodations. the king beds are with a window to the...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank morena v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernando X, Gerente at Casa Encantada, responded to this review, 15 June 2014
Dear morena v,

We are so glad we have fulfilled your expectations overall.

We hope to see you again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sacramento, California
Level 4 Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 May 2014

loved this quaint little hotel in the shadow of the volcano. It was the perfect place to enjoy the beautiful Antigua weather ... breakfast on rooftop, reading by fire in sitting room. Very unique access to my room (#6) across stepping stones in water.

Room Tip: This hotel is a sister hotel to the large conference hotel Porta Hotel Antigua, so as a guest you ha...
See more room tips
  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PoppyQuinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernando X, Gerente at Casa Encantada, responded to this review, 15 May 2014
Dear PoppyQuinn,

We are glad the tranquility at Casa Encantada has charmed you as expected.

Have a wonderful day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Antigua hotels
0.6 mi away
Hotel Museo Spa Casa Santo Domingo
0.1 mi away
Porta Hotel Antigua
Porta Hotel Antigua
#3 of 75 in Antigua
855 reviews
0.5 mi away
El Convento Boutique Hotel
Show Prices
Show Prices
Show Prices
0.4 mi away
Hotel Meson de Maria
Hotel Meson de Maria
#2 of 75 in Antigua
303 reviews
0.1 mi away
Meson Panza Verde
Meson Panza Verde
#7 of 75 in Antigua
432 reviews
0.2 mi away
Camino Real Antigua
Camino Real Antigua
#6 of 75 in Antigua
728 reviews
Show Prices
Show Prices
Show Prices

Been to Casa Encantada? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Casa Encantada

Property: Casa Encantada
Address: 9a Calle Poniente y 4a Avenida sur Esquina # 1, Antigua 03001, Guatemala
Phone Number:
Region: Guatemala > Sacatepequez Department > Antigua
Amenities:
Free Breakfast Swimming Pool Airport Transportation
Hotel Style:
#4 Romantic Hotel in Antigua
#6 Green Hotel in Antigua
#7 Luxury Hotel in Antigua
#11 Business Hotel in Antigua
#13 Family Hotel in Antigua
Price Range (Based on Average Rates): £
Hotel Class:4 star — Casa Encantada 4*
Number of rooms: 10
Official Description (provided by the hotel):
Casa Encantada is Antigua's newest boutique hotel and exemplifies a small, elegant, understated hotel with the utmost in comfort and personal service. For the convenience of the international traveler, members of the staff are fluent in English, French and Spanish. Located in the historic city of Antigua, Casa Encantada features nine individually decorated guest rooms and a magnificent terrace suite. The breakfast-terrace and bar overlook the flowering gardens and private pool, which are nestled in a courtyard amidst hanging bougainvillea and towering shade trees. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo, Expedia, Priceline, Ebookers, 5viajes2012 S.L., Evoline ltd, Cancelon and HotelQuickly so you can book your Casa Encantada reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Casa Encantada Antigua Guatemala
Casa Encantada Hotel Antigua Guatemala

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing