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Hotel Casa Rustica
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Reviews (259)
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77 - 82 of 259 reviews
Reviewed 29 April 2013

For a budget hotel this is a great place to stay. Close to everything. Rooms were clean and well kept. Staff was very helpful. I would stay again. Yes the bar was loud on the weekend but it did not bother us much, quite during the week. Dogs were friendly.

  • Stayed: April 2013, travelled as a couple
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Thank Rush K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2013

My mom and I stayed in Casa Rustica for 4 nights in one of the cheaper rooms that provided a shared bathroom. We stayed downstairs close to a bathroom and the facilities were very clean and comfortable. Our room was VERY noisy during the week: maids yelling at one another at 7:30 AM, dogs barking throughout the night, someone moving furniture at 6 AM, ect. We were woken up several times throughout the night by the doorbell and the barking dogs and then early in the morning when the maid would arrive. The girls on staff spoke English and the owner was a gringo but they were terrible at customer service. Every time we spoke to them, they acted like we were bothering them. They claim to be a travel agency as well but when we asked them to organize a hike up the volcano for us, the receptionist made it seem like a difficult task that she would rather not have to do. She also gave us terrible directions to the bus station by telling us it was 4 blocks away when it was really 8 blocks away. When we checked out, we handed the keys to her and she just stared at us. There was no, "thank you for staying with us" or anything. Finally I thanked her and she replied with, "You're welcome." The coffee is 10Q a cup (over a dollar) and is kept in the lobby. The first morning the machine was broken so we had to go to McDonalds (which is a short walk). We paid a cheap price for a clean and modest room but next time we won't mind paying a little extra to stay somewhere where the customers are treated with respect.

Room Tip: If you stay at Casa Rustica, don't stay downstairs if you're hoping to get some sleep.
  • Stayed: April 2013, travelled with family
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1  Thank TColquitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2013

We booked the rooms here based on reviews here and in LP. We were there a few days before Semana Santa. The room was very nice and the balcony roof was great with lovely views of Antigua. The problem started about 10pm, when the live music started up next door...and continued until 1am. It was LOUD. Although this was a Thursday night, apparently this happens every weekend. Luckily, the hotel staff helped us move to another place down the street (Hotel Posada Don Vicente, not mentioned in trip advisor) which was MUCH quieter. I appreciated the help of the staff and the location and facilities are nice. It would be a good place to stay if you are hard of hearing or a very sound sleeper...or as my teenage daughter said, "like to pretend you are dancing in your sleep."

Room Tip: I think the noisy bar/music venue is closed on M and Tues.
  • Stayed: March 2013, travelled with family
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1  Thank wilsonjackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2013

I stayed at the Casa Rusticated for five nights, just as Semana Santa was starting. Found the place a rather mixed bag. On the plus side, my room (#10) was of a nice size, clean, had decent hot water (in the shower, at least, not in the basin, which made it harder to wash clothes), and looked out onto a pleasant courtyard. But, on the downside, the mattress was old and uncomfortable, the noise from local bars was VERY loud every night but Sunday (making an early bedtime impossible, which was a problem given I'd booked a couple of early morning tours), and the staff appeared entirely diffident. Unlike most places I've stayed in Latin America where you are greeted warmly every time you enter or leave, the staff here seemed not to notice or care. On my last night t the hotel, returning a bit after 10 p.m. I had to ring the bell and (literally) pound on and kick the door for some five minutes to rouse the night clerk, who appeared drunk.

  • Stayed: March 2013, travelled solo
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Thank LMOverby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2013

We stayed at Casa Rustica for 2 nights during Semana Santa (Holy Week in March) 2013. It was one of the last hotels with a room left when we booked a month in advance, and we got really lucky, because it's great! We got a quad room because we had 2 couples and a baby. We ended up with 2 twins and a double instead of 2 doubles but that was fine. Most rooms do not have their own bathroom but we had no problem with that. The place is perfectly clean and the amenites are great - pool table, fully equipped kitchen, indoor and outdoor living rooms. Although the place was booked solid it didn't seem crowded and we usually had common spaces to ourselves. The best part was that our room (#3) was the only one with access to the roof terrace (which everyone has access to via the 1st floor, but we were always the only ones out there!) with tables and swinging chairs, perfect to enjoy the sun. This made up for the fact that the room was a little tight. The owners have friendly dogs that do bark sometimes, but that is probably the only small downside. Great deal and great atmosphere, everything you need!

Room Tip: Room 3 has access to the rooftop terrace. It's a bit small but the outdoor space makes it worth it.
  • Stayed: March 2013, travelled with family
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Thank Jenny L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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