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“If you like hospitality”

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Real Plaza Hotel Suites
Ranked #39 of 82 Hotels in Antigua
Certificate of Excellence
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“If you like hospitality”
Reviewed 25 June 2014

What a wonderful place to stay. I took a family of 5 and we loved it. We were there to 12 days and were sad to leave. The staff were always fun and friendly, we were overwhelmed with their hospitality and desire to make our stay wonderful. We had two rooms; one for our three teenagers and the other for us. Since breakfast was included in our stay, each morning we had the lovely stroll thru the gardens to the restaurant. They really kept the rooms clean and the grounds were immaculate. We will stay there again the next time we return to Antigua.

  • Stayed June 2014, travelled with family
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dale L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Estefania Q, Propietario at Real Plaza Hotel Suites, responded to this review, 12 August 2014
Thank you for your wonderful comments! We hope to see you soon here in your home, Hotel Real Plaza.

Best regards,

Estefanía Quiroa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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140 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Show Low, Arizona
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 February 2014

Clean rooms, friendly staff, good buffet. We had read other trip advisor stories where the rooms were aweful, we did not have any problems what-so-ever. Grounds are immacluate and beautiful, Swimming Pool is spotless. All staff seemed professional and the laundry services are awesome! We will definately stay there again, Hopefully SOON!

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank LynnLeason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Estefania Q, Propietario at Real Plaza Hotel Suites, responded to this review, 12 August 2014
Your comment is very helpful for our next costumers! Thank you for taking the time on writing it. We hope to see you soon!

Best regards,

Estefanía Quiroa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santo Domingo, Dominican Republic
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 May 2013

We arrived at noon. Even when we knew that check-in were at 3:00 p.m., there was a bunch of rooms available. Notwithstanding, the clerk asked us to go and came back at 3:00 to take the room. So we did.
At 3:00 p.m. we were given the room 205. Upper floor, as we've asked for. It was awful. The room was uncleaned, the bed bad dressed, dark, the flush didn't work, and for taking a shower we should run the water for 20 minutes to get it warm!!! And we were paying U$S 125,00 per night that is not that cheap...
We took our time to glance around, and we saw many, many free rooms, all of them nicer than ours. Why we were given that room remains a mistery...
We left the hotel early next morning, and we complained with the manager who, very kind of her, offer to give us a free night in a better room. But we didn't accept because it wasn't what we were looking for. We just want that other guests won't be caught in a similar situation. Antigua is a great place to enjoy and certainly, a room like that can ruin your week-end.

Room Tip: Ask for rooms on the main floor or, if not available, on second floor but not the rooms with view to...
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  • Stayed May 2013, travelled as a couple
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Helpful?
3 Thank Salgari57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 February 2013

in this lovely hotel after a week-long mission trip. The grounds are simply beautiful!
The rooms are lovely, clean and well equipped. The staff is extremely helpful. It is an easy walk into town for the able-bodied, but tuk-tuks are generally not available from the premises. The only complaint from I heard from anyone in our party of 12 was about the bedding- hard mattresses,small pillows and worn linens seemed to be the order of the day.

  • Stayed February 2013, travelled with friends
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Helpful?
1 Thank momma-a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conroe, Texas
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 19 January 2013

Typical colonial hotel . The place is well kept, everything was clean we had absolutely no problems with safety. The yard is stunning with complete attention to detail. Wifi is spotty in certain areas (if you're in to that sort of thing). I was completely satisfied and would recommend this place to anyone traveling to Antigua.

Room Tip: Try to select a room which doesn't back up to the road frontage. It can get a bit noisy since t...
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  • Stayed January 2013, travelled with friends
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Helpful?
1 Thank HarpAggie2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granada hills
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 November 2012

We made a reservation in November with my family and many of my other family members and friends to stay here. Without notice they canceled our reservation knowing that this reservation was made about 9 months ago WITH A DEPOSIT. I'M GOING TO WARN TRAVELERS THAT THIS HOTEL IS NOT SUITABLE FOR FAMILY AND FRIENDS TO STAY.
OTTO E. USA, GRANADA HILLS, CA

  • Stayed November 2012, travelled with family
    • Service
Helpful?
2 Thank Otto E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 30 April 2012

This is not your typical hotel with hairdryers and irons. Instead, it is gorgeous rustic living among beautiful gardens and the spirit of Guatemala. A wonderful retreat from big city American living. The staff was very friendly and helpful even though I did not speak Spanish. I felt safe and well attended to during my stay. I enjoyed it so much I plan to go back later this year. I was sad to leave this little paradise in the center of Antigua and look forward to my return.

Room Tip: Because the property is all stucco/cement and tile floors, noise does carry. I brought a baby white...
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  • Stayed April 2012, travelled on business
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    • Cleanliness
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Helpful?
1 Thank aislinn3912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Real Plaza Hotel Suites

Property: Real Plaza Hotel Suites
Address: 9a. Calle Poniente No. 40, Antigua 03001, Guatemala
Region: Guatemala > Sacatepequez Department > Antigua
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotel in Antigua
Price Range (Based on Average Rates): £
Hotel Class:3 star — Real Plaza Hotel Suites 3*
Number of rooms: 27
Official Description (provided by the hotel):
Hotel Real Plaza is located close to the central park of Antigua Guatemala, where peace and quietness are warranted. The garden is surrounded by the colonial style suites. Its interiors are designed with unique details.We offer 27 luxurious rooms, swimming pool, spa, beautiful gardens, restaurant and parking lot. ... more   less 
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Also Known As:
Real Plaza Hotel Antigua

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