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“not a good deal”

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Real Plaza Hotel Suites
Ranked #38 of 75 Hotels in Antigua
Reviewed 7 March 2007

This is a small hotel. We liked it when we got there but when we saw the room it wasn’t what we expected. When we asked if we could change it, they just say no. We were there in high season so; we couldn’t find something else in another hotel so we decide to stayed there. We wait a little bit till they clean our room but it has no towels, so we called 2 times to front desk asking for those. 15 minutes later finally towels. Next day we are at the Volcano, when we came back at night they didn’t make the room but they took the towels we had. So, I had to call 3 times again asking for towels, 30 minutes later my boyfriend decide to go to front desk to see what was happening and he found the front desk guy watching TV with the guard, so that’s what the reason why they never took the towels to the room. We also wanted to ask for room service, but the restaurant close early so, if you are hungry, you will have to go somewhere else.

If you need a hair dryer, they don’t have. There’s no safe box. We think that room was too expensive for what they offer. $80 per night it wasn’t a good deal.

Stayed: March 2007
2  Thank AnaTheWitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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43 - 49 of 165 reviews

Reviewed 3 weeks ago via mobile
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Stayed: November 2017, travelled as a couple
Thank Rodrigo P
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Estefania Q, Gerente at Real Plaza Hotel Suites, responded to this reviewResponded 2 weeks ago
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Reviewed 6 October 2017 via mobile
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Stayed: September 2017, travelled with family
Thank Ana M
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Estefania Q, Gerente at Real Plaza Hotel Suites, responded to this reviewResponded 4 weeks ago
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Reviewed 3 October 2017
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Room Tip: Muy bonitas habitaciones. Limpias, ordenadas y con un buen servicio.
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Stayed: September 2017, travelled with friends
Review collected in partnership with this hotel
Thank Jose David G
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Estefania Q, Gerente at Real Plaza Hotel Suites, responded to this reviewResponded 2 November 2017
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Reviewed 28 September 2017
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Room Tip: Mejorar la ventilación o poner aire acondicionado
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Stayed: September 2017, travelled with friends
Review collected in partnership with this hotel
Thank anatV2945PI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Estefania Q, Gerente at Real Plaza Hotel Suites, responded to this reviewResponded 2 November 2017
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Reviewed 27 September 2017
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Stayed: September 2017, travelled as a couple
Review collected in partnership with this hotel
Thank yvette_avila
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Estefania Q, Gerente at Real Plaza Hotel Suites, responded to this reviewResponded 2 November 2017
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Reviewed 21 September 2017
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Room Tip: Que exista la posibilidad de obtener toallas adicionales cuando sean habitaciones triples y verifica...
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Stayed: September 2017, travelled with family
Review collected in partnership with this hotel
Thank juandmolinag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Estefania Q, Gerente at Real Plaza Hotel Suites, responded to this reviewResponded 2 November 2017
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Additional Information about Real Plaza Hotel Suites

Address: 9a. Calle Poniente No. 40, Antigua 03001, Guatemala
Region: Guatemala > Sacatepequez Department > Antigua
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Antigua
Price Range: £61 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Real Plaza Hotel Suites 3*
Number of rooms: 27
Official Description (provided by the hotel):
Hotel Real Plaza is located close to the central park of Antigua Guatemala, where peace and quietness are warranted. The garden is surrounded by the colonial style suites. Its interiors are designed with unique details.We offer 27 luxurious rooms, swimming pool, spa, beautiful gardens, restaurant and parking lot. ... more   less 
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Also Known As:
Real Plaza Hotel Antigua

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