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Palacio de Dona Leonor
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Reviews (176)
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All reviewsdon pedrotartinesrequested a quiet roomred eye flightantique furnituregarden courtyardtwo nightsmain plazahotel is lovelywithin easy walking distancewe've stayedlight sleeperlake atitlanboutique hotelcathedralleonardblock
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45 - 50 of 176 reviews
Reviewed 28 May 2014

The hotel is built around a garden patio right in the center of town. Once you enter you are in a different century and completely unaware that you are in a 21st C busy community. The bar and restaurant are upscale and just perfect. There is a welcoming anmbience and gre4at service. The rooms are decorated with traditional trappings. They are dark which is the tradition and works well in hot climates.Very tasteful. The larger suite style rooms with a sitting area which is actually part of the room are preferred. there is a tiny pool.

Room Tip: i prefer the rooms upstairs facing the street
  • Stayed: April 2014, travelled with friends
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1  Thank ECAMERONSanFrancisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2014

We stayed one week in this beatiful hotel ,it was like staying in a palace and a theather at the same time with an excellent restaurant and very helpful and real nice people service.
This palace from the 15 century was originally owned by one of the first spanish governors of Guatemala yet completly brought to the 21 century (wifi,huge rooms ,with magnificent up to date bathrooms) it is in the center of town ( one block from the central park) and most important during holy week all the processions go by the front of the hotel.
If you are lucky to get one of the front upstair rooms them you have a box seat during the parades that by the way can compare to Seville with a major different the devotion of all levels of society Of Guatemala is unequal.
In closing breakfast is included and is very good specially the croisants close to Lyon Fr.
The service in the hotel is good ,friendly especially Monica ( front desk)
Go any time you will love it.

Room Tip: Front upstair rooms
  • Stayed: April 2014, travelled with family
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1  Thank Mundoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leyvi C, Manager at Palacio de Dona Leonor, responded to this reviewResponded 26 April 2014

Dear Guest: We appreciate your comments and we are proud to get your recommendation.

For us its a pleasure to bring a good service and make feel our guest like a home.

Regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2014

We stayed in this hotel for two nights at the beginning of April /14. Everything was perfect. Really great customer service. The rooms are so nice!!! The whole hotel is so nice. I really liked that is just few steps away from the parque central of Antigua and everything else is so close. I went with my wife and two kids (12 and 10). I score a lot of points with my wife for selecting this hotel. We really enjoyed staying in this hotel. I will definitely come back to Antigua some day and for sure want to stay at Palacio de Doña Leonor again.

Room Tip: We stayed on the first floor and it was great!!
  • Stayed: April 2014, travelled with family
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2  Thank Jose A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leyvi C, Manager at Palacio de Dona Leonor, responded to this reviewResponded 20 April 2014

Dear Guest: We are very glad to be your Hotel option for your stay in your visit to Antigua, Guatemala, and we appreciate your comments.

Best Regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2014

Lovely Hacienda style Hotel! Pretty, pretty, pretty! Built around a courtyard with fountain/greenery: not many rooms. Very nice. The bar room is WOW, knockout. Yelow and lovely. I want it!! Built for someone's daughter. Hope she appreciated it! No pool: who cares! Lovely staff: very helpful/friendly. Even had umbrellas for the (heavy) rain. Really enjoyed staying here: worth every penny. Mind you, was with my (fun) family. Nice double room with en suite, both bath and seperate shower. Spotless and very modern. Had to ask for fan, as room rather stuffy ( no aircon). Turnback service, Towels and bedding changed everyday if needed. Breakfast really good, especially "eggs Benedict"! All Cousins loved it too. Only reason not 5 stars: no pool/hot-tub!!! Would recommend. Would definitely stay here again.

Room Tip: All rooms good
  • Stayed: April 2014, travelled with family
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Thank footdoctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leyvi C, Manager at Palacio de Dona Leonor, responded to this reviewResponded 20 April 2014

Dear Guest: We are very pleased that you enjoyed your stay in our Hotel, thank you very much for your comment.

We hope to see you again, in your next visit to Antigua.

Regards

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Reviewed 2 April 2014

We were very happy with our stay at Palacio de Dona Leonor. The location couldn't be more perfect, as it's literally a few steps from the main square and the cathedral. The courtyard in the centre of this hotel is lovely and green, with a few tables off to one side for dinner and breakfast. Meals were delicious, by the way, with excellent choices for breakfast. We had dinner there twice, and the third night had dinner at Tartines, a terrific French restaurant right across the street.

We stayed in two different rooms - one for the first two nights of our trip to Guatemala and a different one on the last night of our trip. The first weekend overlapped a Saturday night, and I did find the street noise a little loud. On our return (also a Saturday night), we requested a quiet room, and didn't hear a sound from the street. Both rooms were very clean and well-appointed.

One note on the service - a previous reviewer commented on the fact that not everyone spoke English. I actually thought the service was excellent. Most of the front desk staff spoke at least some English and were more than happy to help. While not all wait-staff in the restaurant spoke English, I know that when I'm in a foreign country the onus lies on me to be understood. A little Spanish-English phrasebook went a long way in helping bridge the gap!

Room Tip: Some rooms get more street noise than others. If you ask the front desk for a quieter room, they are very helpful in helping to find one.
  • Stayed: March 2014, travelled as a couple
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1  Thank bakery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leyvi C, Manager at Palacio de Dona Leonor, responded to this reviewResponded 20 April 2014

Dear Guest: We really appreciate your comments about our Hotel, we are proud that you choose stay with us during your visit to Antigua, Guatemala.

Please feel free to contact us again, in your next trip to Guatemala.

Regards.

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