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“Perfect location, clean, safe, & new amenities w...”
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Excellent
11 reviews
Living room
Master bedroom
King bed
Master bedroom
Master bedroom
Desk in master bedroom
Master bedroom ensuite bathroom
Double bedroom
Full beds
Double bedroom ensuite bathroom
Terrace
Terrace
Living room
Entry
Patio and garden
Fully equipped kitchen
Refrigerator and microwave
Dining Area
Dining area
Antique furniture
Old fountain
Shared courtyard
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Overview
Condo/Apartment -
2 Bedrooms, 3 Bathrooms, Sleeps 6
Antigua, Sacatepequez Department

Reviews from our community

Excellent - based on 11 reviews
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Reviews from our community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
English first
Spanish first
Any
English first
298sh
Roanoke, Virginia
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Perfect location, clean, safe, & new amenities w/ great host for the price!”
Reviewed 12 July 2017 for a stay in July 2017

My husband and I needed a place for our family to vacation together (12 people total), and after searching for a while, we decided on booking these adjacent apartments due to their location, amenities, and price. I did read about the noise issues (more on that later), but decided to take a chance anyway, and I’m glad that I did because we thoroughly enjoyed our stay!
The apartments are located right in the heart of a lot of the fun things to see and do in Antigua (a few doors down from the Arch of Santa Catalina), so we were able to walk from the apartments to most all of the places we wanted to visit.
To get to the apartments, you have to enter "Plaza del Arco" which consists of a small courtyard w/ shops & Los Tres Tiempos restaurant. At the back of that courtyard, you would then enter a locked door to reach the apartment courtyard which is kept watch by a guard from 7pm - 7am, so we felt very safe. The two apartments that we stayed in (the 2 bedroom & 3 bedroom) are beautiful, comfy, and very clean. The kitchen has newer appliances complete with cooking utensils, etc., and our host, Giancarlo, had wine, fruit, and an assortment of other goodies waiting for us when we arrived. Giancarlo helped us arrange safe transportation to and from the airport and even exchanged currency for us for a better rate than most of the banks.

As for the noise issue, the owners have installed new, thick, glass pane windows in order to curb some of the noise that arises at night due to nearby clubs. While we were there, the club noise was mainly on Fri, Sat & Sun nights, but Giancarlo had provided us with a fan and we would turn the fan on low and with that white noise, we all slept very well (even our 6 month old!). I do have to comment that probably any central hotel or apartment in Antigua will have some nearby club noise because of the way the buildings are constructed and since many residences and businesses are right beside or on top of each other. So, if you can look past the noise issue, there is nothing better than waking up to a clean, modern apartment, and walking out of the courtyard onto a beautiful, iconic street where delicious restaurants and awesome shopping are just a few steps away.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joan C
1 review
“Turquesa ”
Reviewed 27 April 2017 for a stay in February 2017

I stayed at Turquesa for almost 3
months and loved every minute. Giancarlos and the staff made my stay wonderful They met every request with a smile. The beautifully decorated apartment was clean and very safe. Plan to definitely come again.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monteverd...
Seattle, Washington
Level 6 Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Excellent lodging, but be aware of the terrible weekend noise problem.”
Reviewed 16 January 2017 for a stay in January 2017

My wife and I stayed in the two bedroom (Turquoise) apartment with a friend for six nights in early January. The building is beautifully designed, decorated, and furnished, and Giancarlo, the manager, could not be more helpful.

The only problem, and it's a serious one, is that the apartment is located very close to a bar/disco, that was extremely loud on Friday and Saturday night. The noise consisted of electronically produced dance music with a heavily accentuated bass line that was strong enough to rattle our apartment windows. On Friday the noise began around 10 PM and continued without interruption until 2 AM, at which point there began a half hour of almost-equally loud chanting and shouting. Afterwards, the synthesized noise resumed and lasted until 3:30 AM. The scene was much like that of the drug-fueled "raves" that occur in the NYC area. None of us were able to sleep through the racket, although we had to begin work at 9:00 AM the next day. Saturday was much the same, except that Giancarlo kindly made the downstairs bedroom of the adjacent apartment available, where the noise was tolerable if you used wax earplugs. The bar/disco was closed on Sunday and Monday nights, but on Tuesday the synthesized noise started up again, although less intensely, and it ended before 1:00 PM.

We discussed the situation with Giancarlo and a representative of the owner group. They have been aware of the issue since the bar/disco opened and have tried, without success, to get the city government to take action. Antigua's regulations apparently do not permit discos and require that noise from bars and restaurant must not be overly loud and have to end by 12:30 AM. Our Antigueno friends suspect that bars and clubs like this cater primarily to young adults who come up from Guatemala City and that they are able to evade enforcement of noise regulations and illicit drug violations by "encouraging" the police not to notice.

Meanwhile, the owners of the apartments are doing what they can to change the windows and doors to keep the sound more tolerable. If planning a stay in the apartment over the weekend, it would be a good idea to contact Giancarlo for an update on the situation.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
23 Jan 2017
We are really sorry for your bad nights because of this club.
This is a serious problem that we can solve by ourserlves, we are trying in different ways to make this situation stop or at least make it more tolerable.
In fact, last week we filed another complaint and we expect good news for all of us but specially our guests, but maybe it will take a while.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Terri C
Los Angeles, California
1 review
“Charming, Comfortable Apartment in Heart of Antigua”
Reviewed 19 October 2016 for a stay in October 2016

My husband and I stayed at Plaza del Arco for two weeks. It is a lovely little 3 unit apartment complex in the heart of Antigua. We stayed in the Turquesa apartment which is beautifully decorated and very comfortable. The kitchen is well appointed, there is a nice desk area upstairs and the internet worked well in the mornings and at night, although at times it was a bit challenged in the afternoon. The apartment is very secure, with a night watchman on duty every night.
The staff is very friendly and accommodating. With such a small complex, any assistance you may need is readily available.
My only caution is that it is quite noisy on the weekends. It is located very close to several clubs, but we considered this the price you pay to stay in the thick of things. We especially enjoyed being so close to La Iglesia Merced where you can find food stalls virtually every night. There are several tiendas close by and a tortillería a few blocks away. El Parque Central is a short walk away; El Mercado and La Bodegona (supermarket) are walkable, but if you prefer a tuk tuk, they are easy to find near the church and a ride to virtually anywhere is only $2.
We had a fabulous time in Antigua and hope to return to Plaza del Arco soon.

How easy was it to book the property? How helpful were the directions to the property?
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Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
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Liked best: Location
Liked least: Noise
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DianaTrav...
San Diego
Level 5 Contributor
92 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Perfect for a week or a year.. Best location and wonderfully designed”
Reviewed 25 January 2016 for a stay in January 2016

Plaza Del Arcos

My husband and I spent a wonderful week at this beautiful apartment while attending Spanish school. We arrived at midnight and the manager Giancarlo was waiting for us. The apartment had fresh roses in the living room and bedroom and snacks in the kitchen. Throughout our stay, he was always available and helpful. The apartment is beautifully appointed and large. Even better than the photos. Lovely art, comfortable king size bed, two private patios, 3 1/2 baths. The kitchen has everything you would want including microwave, full oven and cooktop, cooking supplies, and a nice set of plastic containers for storage. It is situated 50 yards from the Arch which is the main icon in the city and close to everything. Wonderful secure inner courtyard and guard on duty all night.
Nice hot water and reasonable water pressure. Great sheets and towels and maid service twice a week. Internet was off and on but Giancarlo would fix it immediately. It could sleep 4 to 5 comfortably with the king size bed, two twin beds, and a sofa bed. We loved it!

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
covecutie
Vancouver, Canada
Level 5 Contributor
56 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Loved the Turquoise Apartment at Plaza del Arco”
Reviewed 30 November 2014 for a stay in November 2014
3
people found this review helpful

We think we found a real gem in the Plaza del Arco apartments. The units are located at the back of a courtyard right by the famous St Catalina Arch - that is the best location in Antigua. Almost all the activity in Antigua is around the arch (pedestrians only in the weekend) or in the main square which is two blocks away. Giancarlo, the Manager, has a good grasp of English and was always available to answer questions and organize transport. The apartments are basically brand new, only the exterior walls are original to maintain the historic significance of the building. We stayed in the two-bedroom apartment "Turquoise" - the living area is quite a bit more spacious than the one-bedroom apartment. It comes with a private patio on the main floor, and a deck on the second-floor. Our one-week rental included a mid-week cleaning, and the kitchen was well-equipped for cooking. There's a good supermarket just a short walk away near the market. The only minor issues we had were with a leaking kitchen faucet and initially getting connected to the wifi, but both problems were quickly resolved. The photos of the apartment speak for themselves, it is beautifully decorated.

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waleska G
1 review
Reviewed 15 October 2017 for a stay in September 2017
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Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 Oct 2017
Exacto Waleska, el bar/disco que hacía demasiado ruido los fines de semana ya cerró.
Los huéspedes ya pueden estar tranquilos por las noches.
Siempre será bienvenida en Plaza del Arco.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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