The only two good things I have to say about this hotel are nice rooms and good location. Everything else is just terrible. We booked this hotel thru booking.com and although the price was guaranteed, they demanded from us 3% extra if we paid by credit card. It was an insignificant amount, anyway we wanted to talked to the manager. The manager (Scott was his name) did even bother to come down and talk to us - he just passed a message thru reception that we either pay 3% or leave. Booking.com by the way were not helpful at all in handling this situation.
Rooms were never cleaned during our 5-day stay. WI-FI which the hotel claimed to have in every room, was working only in reception area.
Overall impression - they do not care.
- Official Description (provided by the hotel):
- Stylish rooms with free internet and unique decor are offered at this hotel, just a 2-minute walk from Odessa's Pedestrian Area and half a mile from the sandy Black Sea Coast. UNO Design Hotel offers spacious suites and apartments with a flat-screen TV. Slippers and toiletries are provided.The hotel is centrally located in the city, just a 5-minute walk from sights such as Odessa Opera and Ballet House and the Potemkin Steps. Odessa Main Train Station is a 15-minute drive away and Odessa Airport is a 40-minute drive away. A shuttle service can be booked at the hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HotelQuickly and Cancelon so you can book your UNO Design Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.