Olga was very responsive via email. I first got in contact with her only a few days before sailing, she was fully booked, but she contacted others on my ship - asked if I could join their private tour of 2 - 2 more added on during cruise - turned out to be a very good match. Tour was from 9a to 2p - fit in well with ship's schedule - and was very well planned - started with walking - port, up Potemkin stairs, through the city center - guide Julia was very informed, expressive and accommodating. After a few hours of walking and a nice coffee break, we were taken in a very nice van to areas a bit further afield - city markets, landmark buildings - hotels, theaters, etc. It was sunny but chilly - so towards the end of tour we were happy to stay in the warm comfortable vehicle and listen to Julia's presentations. We returned to ship on time. Recently received a nice thank you note and great photos of our tour from Olga. Definitely my best tour during cruise.
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