We chose this hotel maily because of the location (at the sea but at the same time pretty close to the city center) and... dolphins (we were traveling with a little child and they seemed to be a good attraction for her). And these two definitely didn't disappoint us. But... And here the story begins. After booking a room (a presidential suite) in the internet I sent an email (in English) to the hotel asking few questions i.e. about baby cot or a kettle (to boil water for baby's milk). No answer. So I asked my husband who spoke Russian to call them. "Our system doesn't work, call us tomorrow" - he heard. That was a message heard four times, four consecutive days. Finally we were told that they didn't have our reservation... We needed to re-book it twice!. Then, during our stay, we saw people at the reception trying to convince that they had made a reservation... So it is better to call them twice or more to make sure the booking is done.
We chose a presidential suite because we wanted to have a separate room for a baby. There was a separate room however with a sliding glass door so both the light and sounds from the other one couldn't be separated. Actually it wasn't dark in the suite even at night because of the little window above the entry door and there was a light switched on in the corridor the whole nights. Moreover the entry door had a big gap at the bottom so all kind of sounds and noise was heard from the corridor as well. If talking about noise... There was a discoteque at the pool till 2am...
Positives: definitely the pools (big ones, clean). Also dolphins (being a hotel guest you can see the show for free, but first you need to ask reception for a "ticket". "ticket" is a hand-written piece of paper which needs to be exchanged into a "real ticket". Nobody told us about that detail so when we went to see the show all real tickets were already gone... But fortunately we could see dolphins practicing and resting in their pool.
Restaurant - the food is rather average and we needed to wait 45 min to have breakfast (no buffet). And be prepared to pay for it immediately (there is no possibility to add it to the room bill).
The hotel is still under construction. There is no special noise because of it but some strange situations like workers just behind your window or you can not go to the pools directly from the hotel (first you need to acquire a bracelet, get out from the hotel and get to the pools from the other side of the building) because this part is still not finished.
Other positives: friendly staff but... Sometimes you need to wait a long time to see anybody in the reception. And definitely it is better to speak Russian...
- Official Description (provided by the hotel):
- Resort & SPA Hotel NEMO with dolphins is situated in the historical center of Odessa, on the seaside of the Langeron beach. Dolphinarium, Oceanarium and the Dolphin assisted therapy center are located on site. At disposal of our guests there are Beach resort with swimming pools and Jacuzzi in the summer time, indoor swimming pool in the autumn and winter time, fitness club and SPA area, 5 restaurants 24/7, beauty salon, cinema and conference room, kids club, animation team, room service 24/7 and free Wi-Fi. Guests have also the opportunity to swim and dive with dolphins. SPA hotel offers 9 pools with heated sea water and 7 hydro massages Jacuzzi. Hydro massage Jacuzzi is also installed in all suits rooms. All rooms are air-conditioned and come with a balcony, flat-screen TV, a safety deposit box and minibar. Some rooms have a spa bath. Guests can enjoy Ukrainian, European and Japanese cuisine in the hotel's restaurant, or have a drink at the bar. Odessa city centre is a 5-minute drive from Nemo Resort. Central Train Station is a 10-minute drive from the resort. Odessa International Airport is 15 km away. Primorsky is a great choice for travelers interested in Downtown, sea view, architecture and restaurants Hotel Rooms: 100 ... more less
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