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“Great hotel for family rest!”

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Resort & SPA Hotel NEMO with dolphins
Ranked #13 of 78 Hotels in Odessa
Certificate of Excellence
Glastonbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great hotel for family rest!”
5 of 5 bubbles Reviewed 24 February 2014

The staff were both charming and helpful.
We were in luxury room , new and clean. Also, we enjoyed the wonderful sea view from the room. This hotel is in an excellent location and dophins are the great addition for the family rest and hildren. Breakfast is nice and night dolphins show is amazing.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jake P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oksana K, Директор по продажам at Resort & SPA Hotel NEMO with dolphins, responded to this review, 26 February 2014
Dear Mr. Jake,
thank you for choosing our hotel for your stay and sincerely hope that you enjoy your time with us. We are looking forward to greeting you again as well as to exceeding your expectations.
With your best interests at heart,
Hotel Nemo Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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230 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Hebrew first
  • Italian first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Odessa, Ukraine
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 January 2014

It's a nice hotel with terrific location and fantastic dolphins . Our family with two kids enjoyed it greatly and found it very comfortable especially for those traveling with little children. Two thumbs up!

  • Stayed January 2014, travelled with family
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kerriblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oksana K, Директор по продажам at Resort & SPA Hotel NEMO with dolphins, responded to this review, 27 February 2014
Dear Kerriblue!
Thank you for taking your time in writing this kind review about our hotel and our team.
Looking forward to keep our great friendship by having you back at our hotel and have a chance to impress you even more!
Thank You!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle
Level Contributor
112 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 bubbles Reviewed 11 September 2013

I will confess to having a great fondness for this hotel because my wife and I were married here (on the terrace of the restaurant) in 2008. To say that the staff went out of their way to make it a special event is a gross understatement... they were amazing, and their thoughtful generosity made the whole event extremely special. We returned here in 2013 for a vacation, and again really enjoyed the hotel. It’s one of the few on the water in Odessa, is clean and has good facilities, and is very reasonably priced (we paid a little over $100 a night for a standard double room).

Room: large and filled with light from the large windows. New and very comfortable bed. Good working a/c system. Bathroom: adequate though it really needed more counter space. Water: very hot and great pressure.

The hotel has a very nice pool with filtered, unchlorinated seawater (presumably the same system that’s used to supply the dolphin pools); this makes for a very refreshing swim. Hotel guests have free access to the dolphin show (three times a day).

The hotel restaurant on the fifth floor, The Terrace, is excellent, and the accompanying terrace is delightfully breezy and overlooks the Black Sea (we had our wedding here on a lovely sunny October day).

Other reviews here complain of noise at night from the adjacent club, but when we were there in September the club had shut down (for the season?) so it was blissfully quiet at night.

We found the staff again friendly and helpful (some of them speak some very basic English but since my wife is Russian this was never an issue for us).

Room Tip: Room 112 (and those directly above it, whatever their numbers) overlook one of the dolphin pools, so...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sweetkoshka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poznan, Poland
Level Contributor
83 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 bubbles Reviewed 20 August 2013 via mobile

We chose this hotel maily because of the location (at the sea but at the same time pretty close to the city center) and... dolphins (we were traveling with a little child and they seemed to be a good attraction for her). And these two definitely didn't disappoint us. But... And here the story begins. After booking a room (a presidential suite) in the internet I sent an email (in English) to the hotel asking few questions i.e. about baby cot or a kettle (to boil water for baby's milk). No answer. So I asked my husband who spoke Russian to call them. "Our system doesn't work, call us tomorrow" - he heard. That was a message heard four times, four consecutive days. Finally we were told that they didn't have our reservation... We needed to re-book it twice!. Then, during our stay, we saw people at the reception trying to convince that they had made a reservation... So it is better to call them twice or more to make sure the booking is done.

We chose a presidential suite because we wanted to have a separate room for a baby. There was a separate room however with a sliding glass door so both the light and sounds from the other one couldn't be separated. Actually it wasn't dark in the suite even at night because of the little window above the entry door and there was a light switched on in the corridor the whole nights. Moreover the entry door had a big gap at the bottom so all kind of sounds and noise was heard from the corridor as well. If talking about noise... There was a discoteque at the pool till 2am...

Positives: definitely the pools (big ones, clean). Also dolphins (being a hotel guest you can see the show for free, but first you need to ask reception for a "ticket". "ticket" is a hand-written piece of paper which needs to be exchanged into a "real ticket". Nobody told us about that detail so when we went to see the show all real tickets were already gone... But fortunately we could see dolphins practicing and resting in their pool.

Restaurant - the food is rather average and we needed to wait 45 min to have breakfast (no buffet). And be prepared to pay for it immediately (there is no possibility to add it to the room bill).

The hotel is still under construction. There is no special noise because of it but some strange situations like workers just behind your window or you can not go to the pools directly from the hotel (first you need to acquire a bracelet, get out from the hotel and get to the pools from the other side of the building) because this part is still not finished.

Other positives: friendly staff but... Sometimes you need to wait a long time to see anybody in the reception. And definitely it is better to speak Russian...

Stayed August 2013, travelled with family
Helpful?
9 Thank Bajonka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 17 March 2013

Stayed at this fantastic hotel in September for 10 Days, it is located right on the sea front of the Black Sea in Odessa. From the hotel entrance to the sea is around a 3 minute walk, where you have fantastic views and and nice places to sit and relax and take in the view.

The hotel itself is very modern and when I was there there was a new section of the hotel being built, but I never had any problems with the noise of the building work, as it was away from the main hotel. The hotel is around a 10 minute taxi ride from the main town of Odessa, where there are plenty of sites to see and restaurants that catered for every pocket, the main ton has a very cosmopolitan feel about it, cobbled streets and out door cafes and bars.

Our room had a balcony where you could sit and look out at sea, the room itself was very large and had a separate bedroom and bathroom and the main living area of the room had a large jacuzzi. The room had full air conditioning and had a large flat screen TV with DVD player and satellite TV.

Now for the best part of the Hotel, the hotel has its own Dolphin pool where they have shows with their Dolphins and Whales, they have a very professional show in the evening, where they have dancers and singers and acrobats before the actual dolphins perform, a real must if you have children to go and watch this fantastic show.

You can even have a photo with the dolphins afterwards or during the day arrange to swim with the dolphins, this hotel also provides Dolphin Therapy for children with learning disorders. By the way, if you stay at the hotel, the dolphin show is free to attend.

If you want to eat at the hotel then they have a fantastic restaurant on the roof of the hotel, where you can eat inside or outside on their sun terrace, the sun terrace has a dip pool, shower and large jacuzzi, and you can over look the Dolphin show whilst you relax and have your meal or drink.

If you are going to Odessa, please check out this fantastic hotel, you will not be disappointed.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TripMember08192015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mexico
Level Contributor
52 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 16 February 2013

hello all, i went with my wife to enjoy the dolphins show on Feb 14th that been told to be fantastic. The reality is that, the whole experience was not good at all.

VENUE
first, safety issues to enter the room no having any emergency exits and only one small spinning door where around 1000 people must use to enter and leave the room. The dolphinarium is a enclose place and small. If you have any kind of disability, be sure to book your tickets in first row otherwise..they wont care about you and let you go all the way up to your sits.

SHOW
the show sucks!!! they have some circus acts that really, THEY NEED QUIT THEIR JOBS!!! there was a sax player that seems to me that he was dead, playing depressing songs and bored, after a ballet that...better don't write nothing about it... and really... sucks!!! 60 minutes of bored and sucks acts!!!
The real show is when the sea lions and dolphins comes up, awesome!!!! AWESOME!!! i would rather spend 30 minutes watching a short show that all the garbage acts in the preview!

so if you thinking to go the night show in Nemo dolphinarium, bring a pillow and a gas mask cause the pyrotechnic in the venue, fills the room with it!.

  • Stayed February 2013, travelled as a couple
    • Service
Helpful?
2 Thank Guspianist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
south west
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 11 June 2012

We choose a room with a balcony/sea view and jacuzzi at $150/night, including free wi fi, excluding breakfast. There is also a $100 option that has no balcony or jacuzzi and is smaller. Staff are quite formal and professional. There is a rooftop restaurant and small saltwater pool which looks out to sea. Food is reasonably good and international in style. Guests get free tickets for the dolphin show, which my wife and I enjoyed immensely, not having seen one before. Highly-trained girls, who resembled ballet dancers, performed amazing routines with these charming and intelligent creatures. Be warned that the hotel is still under construction, but it didn't cause us any problems.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank puzik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Resort & SPA Hotel NEMO with dolphins

Property: Resort & SPA Hotel NEMO with dolphins
Address: Lanzheron Beach, 25, Odessa 65014, Ukraine
Region: Ukraine > Odessa Oblast > Odessa
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #13 of 78 Hotels in Odessa
Price Range (Based on Average Rates): £
Hotel Class:5 star — Resort & SPA Hotel NEMO with dolphins 5*
Number of rooms: 91
Official Description (provided by the hotel):
Resort & SPA Hotel NEMO with dolphins is situated in the historical center of Odessa, on the seaside of the Langeron beach. Dolphinarium, Oceanarium and the Dolphin assisted therapy center are located on site. At disposal of our guests there are Beach resort with swimming pools and Jacuzzi in the summer time, indoor swimming pool in the autumn and winter time, fitness club and SPA area, 5 restaurants 24/7, beauty salon, cinema and conference room, kids club, animation team, room service 24/7 and free Wi-Fi. Guests have also the opportunity to swim and dive with dolphins. SPA hotel offers 9 pools with heated sea water and 7 hydro massages Jacuzzi. Hydro massage Jacuzzi is also installed in all suits rooms. All rooms are air-conditioned and come with a balcony, flat-screen TV, a safety deposit box and minibar. Some rooms have a spa bath. Guests can enjoy Ukrainian, European and Japanese cuisine in the hotel's restaurant, or have a drink at the bar. Odessa city centre is a 5-minute drive from Nemo Resort. Central Train Station is a 10-minute drive from the resort. Odessa International Airport is 15 km away. Primorsky is a great choice for travelers interested in Downtown, sea view, architecture and restaurants Hotel Rooms: 100 ... more   less 
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