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“Empty promises, extraordinarily poor service.”
2 of 5 bubbles Review of Uliss

Uliss
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Uliss
Ranked #51 of 78 Hotels in Odessa
Oxford, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Empty promises, extraordinarily poor service.”
2 of 5 bubbles Reviewed 25 July 2012

We have spent a weekend at that hotel, and when booking we confirmed that they had WiFi and onsite parking. On arrival we first noticed that there is no dedicated parking and the parking in front of the hotel is public and a bit of a hit and miss. We then also noticed that the WiFi in our room (33) was not working. When asking at reception, the receptionist was not very friendly and completely unwilling to help, saying that some rooms have it, some don't and the signal is a bit temperamental. She didn't offer us another room or similar or try to help in any way.

The rooms themselves were clean, but the double bed had two mattresses on it which made it extremely uncomfortable to sleep on. Also the cleaners turned off the air conditioning when it was 38 degrees outside, so that we came back into a sauna each time and had to wait for about an hour for the room to cool down.

I would not use this hotel again, they clearly need to learn how to provide good customer service!

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Waldemar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 reviews from our community

Traveller rating
    3
    6
    0
    1
    0
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2
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
MO
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 28 April 2008

Facilities were very nice....bar/restaurant were very nice and had western style foods as well as Ukrainian. Great location....able to walk to internet cafe and Mc Donalds. I never did find the pool they touted...not sure what was up with that. The room was very clean and the electricity and water were both on any time I needed them. I was there as a female alone and I felt very safe there.

  • Stayed July 2005, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank kellettgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Uliss

Property: Uliss
Address: Dolgaya st., 106 | Lustdorfskaya road, the 7-th station, Odessa, Ukraine
Region: Ukraine > Odessa Oblast > Odessa
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #51 of 78 Hotels in Odessa
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Uliss 3.5*
Number of rooms: 16
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