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“Great for Business and Leisure in Odessa”
Review of Continental

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Continental
Ranked #9 of 87 Hotels in Odessa
Certificate of Excellence
Reviewed 11 February 2014

I stayed for a week in Continental hotel during my business trip in Odessa and greatly enjoyed my stay! This hotel has a great location on legendary Deribasovskaya Street, whether on business or leisure all main attractions, restaurants and cafes are reachable by hand. The hotel's rooms are fantastic: clean, nicely designed and very spacious. All the staff I had contact with was helpful, professional and caring, I really appreciated that. Hotel to stay in Odessa!

Stayed: January 2014, travelled on business
Thank Natalija A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
continentalodessa, Director of Sales at Continental, responded to this reviewResponded 13 February 2014

Dear Natalija,

Thank you for taking your time in writing this kind review about our hotel and our team.
Guests comfort and positive emotions are our outmost priority. We truly believe that only people make the difference amongst such a great number of the hotels and we are very proud to hear the hard work of our staff has impressed and pleased you.
Looking forward to keep our great friendship by having you back at our hotel and have a chance to impress you even more!
Thank You!

Sincerely Yours

Sales and Marketing Manager

Inna Kostic

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Reviews (219)
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68 - 74 of 219 reviews

Reviewed 9 December 2013

We arrived at the hotel and were a little disappointed with the room which was booked through booking.com we complained to the manager and after a while we discovered it was a mix up and were offered a move which having already unpacked etc we decided to stay put. The manager showed us around the new block which was lovely. When we came back from dinner there was a bottle of champagne and fresh fruit which was a nice touch. The spa is amazing as you have the private use and definitely worth a couple of hours. Breakfast choice is very good with a nice menu in English all the staff spoke perfect English. The location is good with all the shops restaurants nearby. Value for money and service make it an excellent choice

Stayed: December 2013, travelled as a couple
Thank dissapointed08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Continental_team, Director of Sales at Continental, responded to this reviewResponded 10 December 2013

Dear Sir/Madame,
Thank you very much for taking your time in writing this lovely review.
We trust your stay in our hotel has been pleasant despite of those little misunderstandings; however, we will do our best to avoid these kinds of issues and make your stay as great as possible.
On behalf of all Business Hotel Continental Team we would like to wish you Happy Holydays and see you soon

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Reviewed 28 October 2013

I think that for the 4stars hotel it wasnt expensive. However, i dont know if it was worth the money we paid. We had some problems by booking. When i wanted to book online, i failed. I called them and asked to send me a confirmation. I also send an email asking for confirmation. After I didnt get any after 24 hours of waiting i had to call again and plead for a confirmation. ( it was a business trip and I organised it for 3 more people). We stayed in a separate building. It was cold inside. The elevator is tiny. However , one could use the stairs next entrance but nobody had told us about it. Breakfast was great! All in all food is delicious in Ukraine. And the last thing. If one wants to use Sauna, one has to pay for it separately . Rather strange for a hotel

  • Stayed: October 2013, travelled on business
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1  Thank maria_krasa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Continental_team, Director of Sales at Continental, responded to this reviewResponded 12 December 2013

Dear Maria,
We would like to thank you for choosing our hotel during your visit to Odessa. Your opinion is very important for us and it helps us to improve our service.
Let us bring our sincere apologies for all the inconveniences we might have caused you. These kinds of situations are not necessarily part of a great service we strive for. However, necessary action has been taken, in order to prevent mistakes in the future. Unfortunately ,sauna is not included in the rate, but for our guests we offer special rate. Hope this situation will not affect our friendship and we will have a chance to welcome you again at our hotel.

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Reviewed 17 October 2013 via mobile

Perfect location and excellent customer service.

Within walking distance to the Main Street. Many cafés and restaurants close by.

Reception was very helpful.

Rooms are dated but clean and very comfortable.

Highly recommend when visiting Odessa centrum.

Stayed: October 2013, travelled on business
Thank Allen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Continental_team, Director of Sales at Continental, responded to this reviewResponded 20 October 2013

Dear Allen,

Thank you for taking your time in writing this wonderful review. It has been an honor to have you as a guest in our hotel. In hospitality industry the main and most important part is the customer service and our hotel is proud if the professionalism and courtesy of the hotel staff. The best achievement and motivation is definitely satisfied customer. We will be glad to have you here any time again.
Thank You
Kindest Regards

Inna

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Reviewed 26 September 2013

My daughter and I recently spent 2 1/2 days in Odessa at the Continental Hotel on a mini-vacation. While it is positioned as a 'business' hotel, it was luxurious, and the staff were fantastic! The scrumptious full buffet breakfast was delicious and the hotel is beautifully situated in the heart of Odessa and just a short walk to the Potemkin steps. The concierge staff were so helpful and the rooms with comfortable king bed was luxurious. It was a real treat and this is a legitimate review and if I ever go back to Odessa I would definitely stay at the Continental.

  • Stayed: September 2013, travelled with family
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1  Thank SUEGAIL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Continental_team, Директор по продажам at Continental, responded to this reviewResponded 13 October 2013

Dear Sue Gail,

Thank you for taking your time in writing this comment. We are very pleased to know that your stay in our hotel was pleasant and you have enjoyed it at fullest. Our hotel team was thrilled to have you and you daughter as our guests and hope we can keep in touch and have you back here soonest.

Thank you

Sales and Marketing Manager

Inna

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Reviewed 24 August 2013

The location and service is perfect for business travellers. The rooms and services can be improved if the hotel wants to attract more diverse kind of travellers. The staff was excellent and very helpful with respect to the customer.

  • Stayed: July 2013
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Thank nak74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Continental_team, Director of Sales at Continental, responded to this reviewResponded 26 August 2013

Dear Sir,

Thank you very much for taking your time in writing this review.
Our guest opinion is very important to us and deffinitely helps to improve services provided.
Looking forward seeing you again in our hotel and hopefully next time we will manage to impress you more.

Kindest Regards
Inna

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Reviewed 23 August 2013

Having visit the Ukraine for the last few years, I have to say that this hotel is definitely the one I would stay at each time. While it not exactly in the heart of the city center, it is only a short walk to there (5 minutes max). If you are expecting a room exactly like in the USA, you are not going to get it. But from the different places I've seen in this city, it's a far better place than most. The showers vary by which room you have, from a closet size to full bath with shower option so be sure to specify which type of room. The staff is very friendly and helpful. Have a problem or even a medical one they will go the extra step to help you. I found it very comfortable and safe. The last part I can not stress enough. When you are there or in the connected restaurant there is no sense of worry. If you are looking for a place to stay while on business or vacation place, this is it. There is a small elevator and house keeping with laundry services. Each room has AC which is a necessity in the summer. In room safes.

  • Stayed: June 2013, travelled with friends
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Review collected in partnership with this hotel
Thank Darkshadow D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Continental_team, Director of Sales at Continental, responded to this reviewResponded 1 September 2013

Dear Sir,

Thank you very much for taking your time in writing this nice review. I am glad you liked your stay at our hotel and hope it will become your number one choice, while choosing your place to stay in Odessa.
The city is beautiful all year round and you are most welcome to visit us any time.

Thank you once again and see you soon!
Kindest Regards

Inna

Sales and Marketing Manger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Continental

Address: Deribasovskaya St., 5G, Odessa 65026, Ukraine
Region: Ukraine > Odessa Oblast > Odessa
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Odessa
#6 Romantic Hotel in Odessa
#8 Luxury Hotel in Odessa
Price Range: £26 - £62 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Continental 4*
Number of rooms: 55
Official Description (provided by the hotel):
Just a 5-minute walk from the Potemkin Stairs and the Odessa Opera House, this 4-star hotel features a spa area, a restaurant and elegant rooms with satellite TV and free Wi-Fi.The Continental's Voyage restaurant serves Italian and Ukrainian cuisine. A buffet breakfast is provided each morning.The rooms at the Continental Business Hotel feature a minibar, radio and beds with an orthopaedic mattress.A hot tub, Finnish sauna and relaxation lounge can be found in the Continental Business' spa area. Massages and beauty treatments can be booked here.Vorontsov's Palace and the Odessa Harbour are just a 10-minute walk from the Continental Hotel. Odessa Central Airport is a 15-minute drive away, and Odessa-Glavnaya Train Station is 2 km from the hotel. ... more   less 
Reservation Options:
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Also Known As:
Continental Hotel Odessa

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