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“Location and Friendly staff”
Review of Frapolli

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Frapolli
Ranked #10 of 80 Hotels in Odessa
Certificate of Excellence
Athens, Greece
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Location and Friendly staff”
Reviewed 18 February 2014

The ideal location for visiting Odessa. The staff very friendly, helpfull and professional. Always with a smile. Wifi fast and relaiable. The rooms clean and cozy. Prior to my arrival I ordered a bouquet of flowers for a special event and the flowers were on time and much better than my expectations. On my next visit it will only be Frapolli. Highly recommended.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dimitrios M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review, 23 April 2014
Dear Sir,
Thank you so much for the kind words regarding your recent stay with us. We are so pleased that you found our hotel as your number one choice, we higly appreciate your reccomendations. We strive to make sure all our guests feel completely at home, so we are very thankful to hear that you had such a remarkably comfortable stay. Thank you again for sharing your feedback, and we are very much looking forward to welcoming you back to our hotel!

Kind Regards,
Customer Service Manager
Yana
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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147 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Moscow, Russia
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 February 2014

For me it was the third hotel in Odessa in which I stayed (1st - California, 2nd - Ayvazovskiy). For me, this hotel was good as California from point of view hotel itself and this hotel has got big advantage for Moscowites - the breakfast starts at 7AM (instead of 8AM that was in the other hotels).
The room was very big (I chose Superior room) and had 1 window and 1 door onto the balcony directed to Deribasovskaya street (it's slightly noisy even though in winter).
The breakfast was very good - plenty of coffee is necessary for me in the morning.
Definitely, I'd recommend this hotel for staying in Odessa, Ukraine.

Room Tip: I think you should prefer chipper room, because it has got window directed to the yard instead of ex...
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashkalikov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review, 19 February 2014
Dear Guest,
Thank you for taking your time in writing this kind review about our hotel. We are truly happy to receive a high rating from you and stand out with your recommendation amongst a big number of the hotels. The best reward for us to meet you as our regular client.
Hope to see you soon and get a chance to impress you even more!

Kind Regards,
Customer Service Manager
Yana
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kiev
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 February 2014

Good location, rather complaisant staff, big and cosy rooms. I liked this hotel very much until, during our last staying (October 2013), I found the room dirty after cleaning and !!! cockroaches. There were three of them right in the room. And another one was leisurely walking along the lobby when we were waiting for a taxi there. Besides breakfast could be more various.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elena201272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 January 2014

This hotel is located right at the heart of the city and you can walk easily everywhere. There is lots of options of restaurants, pubs, cafes and shops nearby. Service was great too and staff was very friendly. Room itself was a bit on the small side and quite old fashioned but good value for money. The bed is also a bit on the soft side but it might be an Ukrainian preference....

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsAnonymous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review, 17 February 2014
Dear Guest,
Thank you for choosing our hotel and writting your review. We are very glad that you liked your stays. We will be glad to see you again in our hotel.

Best Regards,
Customer Service Manager
Yana
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Detroit, Michigan
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 December 2013

The Location of the Frapoli in a word, is amazing, but I'll start with the hotel and staff. The Hotel rooms are sparse, old-ish, yet clean. We stayed in a few different rooms, and an apartment across a courtyard. The apartment was a giant room with a king bed, and a small room with a fold out couch. It worked out great for two guys, although but my buddy said that the air conditioner leaked water on his head, I think they got that fixed. The little room was tiny, and had a fold out couch bed, that although small, was pretty comfortable all in all. This tiny room also had a computer wired to the internet, which was nice. Breakfast was good. The staff spoke enough English, were very attentive, and took care of little things right away. I broke the shower faucet, and they fixed it immediately. They also gave a free drink voucher daily, per person, for the bar next door, Micks O'Neils. Pretty cool sports bar, with international soccer on 24/7, and an interesting night life, which included an Irish band, and many colorful locals. I liked the Frapoli very much. The best feature is it's location. Odessa is certainly a walking town. We felt very safe at any hour of the day or night. Derybasivs'ka street is like a promenade. People are walking by all day and all night long. Get a table in front of the Frapoli and have an app and a drink and hang out. We ate here often, and the food was very good and reasonably priced. When you are ready to walk, the Opera house , Prymors'kyi Boulevard and the Potemkin Stairs are very close. Bring small bills and coins for the street performers. Have a drink outside at the Londonskaya Hotel and watch the people go by. The first time we did the loop we realized how perfect the Frapoli was for us.We stayed in July 2013. The weather was perfect. I strongly recommend the Frapoli in Odessa Ukraine.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review, 17 February 2014
Dear Sir,
thank you very much for posting your wonderful review. We are extremely happy that you had such a nice holiday in Odessa. We are really flattered to learn, that you loved location of our hotel, enjoyed the atmosphere, liked breakfasts and all the other services, praised the work of our staff.
We truly sorry for the inconvenience with conditioning, we fixed that problem at once.
We would be more than happy to welcome you back this summer again!

Warm Regards,
Customer Service Manager
Yana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 December 2013 via mobile

I stayed in this Hotel for 10 days and I would (will) come back in this very beautiful Hotel anytime again. Had a huge 'Superior' room with a very big bathroom (shower and bath).
Specially the room, but also all other parts are very, very clean.
All the importand Staff speaks very good english and they are very, very kind and helpful in all cases (specially at reception). They are really trying to do everything that the guest can feel itself as a 'King'. Bar is 24hours open. Wi-Fi works everywhere in the hotel and it's free.
They have a very nice and what I heard very good seafood restaurant (Didn't eat there as I'm not so fan of seafood). The snacks, salad, sandwiches, ... are very good. Beside of the hotel is a Pup (belongs also to the hotel). Smoking is only allowed at balcony of the room.
The hotel is very central located, 5 min. away from the Opera, carfree downtown, The famous stairs, ...
The online booking (booking.com) works perfect and also they have a perfect working 'Airport > Hotel > Airport' shuttel 200.- - 250.- Grivnas one way).
I only can say, I can recomend this hotel to everybody.

Stayed November 2013, travelled solo
Helpful?
1 Thank Speedy118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review, 5 December 2013
Dear Sir,
Thank you so much for taking your time for writing such a wonderful review. It has been an honor to have you as a guest in our hotel. We really appreciate your warm words and kind compliments. We consider our location, services, spacious rooms and professional workers to the main keys to successful business, that is why we take care of every review as a way of improving.
We would be happy to meet you again in the nearest future in our hotel!
P.S. You promised to arrive in February, so see you soon.

Warm Regards,
Customer Service Manager
Yana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 November 2013

The Hotel Frapolli was a very well-located hotel in downtown Odessa on the main drag of Deribasovskaya Street, only blocks from everything of interest. It was also very clean and stylish in general. We reserved a standard twin room for 2 and the charge came out to around $100 per night for two people, including breakfast-a great price! The room was a bit small (well, compared to American hotel rooms) but we chose this type for the price and it fully met our needs. The breakfast was pretty good though it was the same food daily (which seems to be our experience here in Ukraine overall). We were offered a few discounts around town and we used one of them with a nearby travel agency to organized a visit to the catacombs with an English-speaking guide (10% off the normal charge). I can definitely recommend the Frapolli to those looking for stylish mid-range hotel experience in Odessa!

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KMac8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review, 6 December 2013
Dear Guest,
Thank you for staying at our hotel. We are extremely happy to read your positive feedback.
It's a pleasure for us to know, that you had a great time at our hotel and you have enjoyed our services.
We would be more than happy to welcome you back again.

Kind Regards,
Customer Service Manager
Yana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Frapolli

Property: Frapolli
Address: Deribasovskaya St., 13, Odessa 65026, Ukraine
Region: Ukraine > Odessa Oblast > Odessa
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #10 of 80 Hotels in Odessa
Price Range (Based on Average Rates): £
Hotel Class:4 star — Frapolli 4*
Number of rooms: 27
Official Description (provided by the hotel):
Frapolli Hotel is located in the very center of Odessa. It provides 27 rooms, including 15 rooms with balconies opening on famous Deribasovskaya street. Each room is air-conditioned and equipped with a computer connected to Internet, a telephone, satellite TV, a minibar, a safe deposit box, towels, bath essentials, bathrobes, and slippers. Restaurant, lobby area, rooms and veranda of the hotel are covered by Wi-Fi Internet access. At the hotel restaurant you are welcome to taste gourmet foods made of seafood! ... more   less 
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