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“Central - 100 meters from Opera theater, european good quality”
4 of 5 bubbles Review of Frapolli

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Frapolli
Ranked #11 of 78 Hotels in Odessa
Certificate of Excellence
Moscow, Russia
Level Contributor
69 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Central - 100 meters from Opera theater, european good quality”
Reviewed 29 April 2014

Excellent location for enjoying the city walking. No need for any type of transportation: 100 meters from amazing, must see Opera theater, walking distance from anything you want to see, most best restaurants are here. Good quality rooms, service and beakfast. You'll be satisfied!
I was travelling with 2 kids (6 and 3 years old), there was no trouble and no extra charge when I booked room only for myself and wife. They braught extra bed for older kid.

Room Tip: If you enjoy vibrant atmosphere of main walking street ask for street-seeing room, if you prefere sl...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EvgeniLedenev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review, 10 June 2014
Dear Guest,
We would like to thank you for choosing your stay with us. It is a pleasure to know that you and your family enjoyed your vacation. We always try to make our guests stay most comfortable, because satisfied client is the best and most motivational result of our work.
We are looking forward to meet you soon in our hotel!

Best Regards,
Customer Service Manager
Yana Kazanny
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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145 reviews from our community

Traveller rating
    74
    56
    10
    3
    2
See reviews for
13
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Auckland Region, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 April 2014

I have had the pleasure of staying at this Hotel for 3 weeks using it as a base to explore the Odessa Oblast.
The Frapolli certainly deserves a 5 star rating, the service from the chambermaids, who keep the rooms absolutely spotless, through to all the staff at the Hotel. Front desk where nothing is too much trouble. Their command of English is great and I have no trouble at all in communicating. I have a special mention for the Travel Agency situated at the reception of the Hotel is and amazing service very efficient and wifi is fast and reliable
I Will return. A very satisfied customer

Room Tip: I would recommend a Deribasovskaya Str facing room. The rooms offer a small secure balcony. Noise o...
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  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review, 10 June 2014
Dear Roy,
thank you so much for such a kind words. We really appreciate your warm words and kind compliments and want you to know that it has been an honor to have such a wonderful person as a guest in our hotel! We are extremely happy that you had such a nice holiday in Odessa! And your star rating and positive emotions is the best reward for us!
We would be more than happy to meet you again in the nearest future in our hotel!


Warm regards,
Frapolli hotel team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 23 April 2014

Excellent location, the heart of the city. The hotel staff bent over backwards to be of help. Warm and attentive service to say the least. I definitely recommend and will return to the hotel soon.Make it a point to confirm rates and reservations,so there are no mix ups.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jayinatl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review, 10 June 2014
Dear Guest,
Thank you for taking time to write a review. It was a pleasure reading your comments and compliments, we are really glad you enjoyed your stay with us. We look forward to seeing you next time you are in Odessa!

Best Regards,
Customer Service Manager
Yana Kazanny
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
PERTH
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 22 February 2014

Very good location to everything you need to see in Odessa. Rooms were a good size and the bathroom I could not fault. The hotel has good room rates and the check in and check out is quick and easy. Most staff speak English and are very happy to spend time talking to you. The restaurant at the front of the hotel is small but the food is very good and you should at least eat there at least once. The bar and lobby area are also small but have a good atmosphere. Next door is an Irish pub that also has great Pub type meals at very good prices.
Breakfast is a little different and is also included in your room rate. I started everyday with a great breakfast. I did go for breakfast one morning to find a staff member who was supposed to be working having a little sleep. Apart from all staff were great to me.
The only thing I would change is to get a room with a window. Apart from that you will enjoy staying here.

Room Tip: Ask for a room with a window.
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  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SCOTT G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review, 10 June 2014
Dear Guest,
Thank you very much for taking your time in writing this wonderful and detailed review. We believe your stay in our hotel has been pleasant despite of those little misunderstandings. However, we will do our best to avoid these kinds of issues and make your stay as good as possible. We hope that next time will get an opportunity to book a room with balcony viewing to Deribasovskaya for you and you find it well. We are looking forward to have you back at our hotel at soonest.


Best Regards,
Customer Service Manager
Yana
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Athens, Greece
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 February 2014

The ideal location for visiting Odessa. The staff very friendly, helpfull and professional. Always with a smile. Wifi fast and relaiable. The rooms clean and cozy. Prior to my arrival I ordered a bouquet of flowers for a special event and the flowers were on time and much better than my expectations. On my next visit it will only be Frapolli. Highly recommended.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dimitrios M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review, 23 April 2014
Dear Sir,
Thank you so much for the kind words regarding your recent stay with us. We are so pleased that you found our hotel as your number one choice, we higly appreciate your reccomendations. We strive to make sure all our guests feel completely at home, so we are very thankful to hear that you had such a remarkably comfortable stay. Thank you again for sharing your feedback, and we are very much looking forward to welcoming you back to our hotel!

Kind Regards,
Customer Service Manager
Yana
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 February 2014

For me it was the third hotel in Odessa in which I stayed (1st - California, 2nd - Ayvazovskiy). For me, this hotel was good as California from point of view hotel itself and this hotel has got big advantage for Moscowites - the breakfast starts at 7AM (instead of 8AM that was in the other hotels).
The room was very big (I chose Superior room) and had 1 window and 1 door onto the balcony directed to Deribasovskaya street (it's slightly noisy even though in winter).
The breakfast was very good - plenty of coffee is necessary for me in the morning.
Definitely, I'd recommend this hotel for staying in Odessa, Ukraine.

Room Tip: I think you should prefer chipper room, because it has got window directed to the yard instead of ex...
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashkalikov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review, 19 February 2014
Dear Guest,
Thank you for taking your time in writing this kind review about our hotel. We are truly happy to receive a high rating from you and stand out with your recommendation amongst a big number of the hotels. The best reward for us to meet you as our regular client.
Hope to see you soon and get a chance to impress you even more!

Kind Regards,
Customer Service Manager
Yana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kiev
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 February 2014

Good location, rather complaisant staff, big and cosy rooms. I liked this hotel very much until, during our last staying (October 2013), I found the room dirty after cleaning and !!! cockroaches. There were three of them right in the room. And another one was leisurely walking along the lobby when we were waiting for a taxi there. Besides breakfast could be more various.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elena201272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Frapolli

Property: Frapolli
Address: Deribasovskaya St., 13, Odessa 65026, Ukraine
Region: Ukraine > Odessa Oblast > Odessa
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #11 of 78 Hotels in Odessa
Price Range (Based on Average Rates): £
Hotel Class:4 star — Frapolli 4*
Number of rooms: 27
Official Description (provided by the hotel):
Frapolli Hotel is located in the very center of Odessa. It provides 27 rooms, including 15 rooms with balconies opening on famous Deribasovskaya street. Each room is air-conditioned and equipped with a computer connected to Internet, a telephone, satellite TV, a minibar, a safe deposit box, towels, bath essentials, bathrobes, and slippers. Restaurant, lobby area, rooms and veranda of the hotel are covered by Wi-Fi Internet access. At the hotel restaurant you are welcome to taste gourmet foods made of seafood! ... more   less 
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