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“Not four stars and a bit off center”
Review of Cosmopolit Hotel

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Cosmopolit Hotel
Ranked #6 of 80 Kharkiv B&B and Inns
Reviewed 4 November 2011

It's a good hotel for Ukrainian standards - new, clean, with WiFi and with friendly staff.... but that's about it. When I entered my room it stunk with smoke. The receptionist said they don't have any other rooms available even the hotel looked almost empty (no cars on the parking lot and no people inside) so I'm not sure if it was true or not. Restaurant was pricey with a limited choice of meal. Since there are no places around to dine you're forced to eat there or take a taxi to the city center. The location isn't great either - on the other side of the city from the airport. No recreation activities except the massage I ordered was good but this is the merit of the masseuse they order from elsewhere. My experience with another hotel in the center was much better.

  • Stayed: September 2011, travelled on business
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2  Thank isi11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 - 21 of 62 reviews

Reviewed 14 June 2011

Although quite poorly located if you want to stay in the city center, I found Cosmopolit hotel a quite solid one. With reasonably spacious rooms, functioning elevator, perfectly working wi-fi in ALL the hotel (including the excellent Restaurant they have), and a nice and comfortable style, I would come back.

Apart from the location, there are some other downsides: My room had only one diminute window -no natural light at all. The staff were kind and helpful, but somewhat they seemed to be.... "distracted" let's say. (stupid is too strong a word). My first 30 minutes at the hotel were not good: first, I was given the key of a room that was just emptied (the mess in that room was notorious) and they replaced the room immediately. They repeated same mistake with one of my colleagues.

After getting the right room, I put my documents and money in the hotel safe -big mistake. DO NOT USE IT!!! It has the weirdest mechanism of all safes I've seen and of course I had to ask the hotel for help to open it -which they did in one minute. After the happiness of having gotten back my stuff, I was left wondered whether the easiness with which the maid opened the safe does not actually defeat the purpose of the safe itself...

Anyway. The hotel is OK, and it;s the only one I've been in Kharkiv, so take it just as a valid alternative.

  • Stayed: June 2011, travelled on business
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3  Thank elmasgrande
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2011

From check in to check out the front desk staff were terrible. Ring ring, hi can I get an iron and ironing board please? Sorry, but we cannot do that due to fire hazard...[...]! But they would be happy to iron clothes for you for a charge. Last I checked I M a big boy and know hom to turn an iron on and off.

Restaurant staff were excellent and very friendly. Good food and presentation was very good.

Overall a very plain hotel but would not stay here again due to customer service.

  • Stayed: May 2011
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1  Thank celticfcbhoy1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2011

If you are heading to Kharkiv, congrats! You are going to a mad and wonderful place. Embrace the weird, not many westerners visit, and while the new airport terminal has removed some of the old fashioned charm, it's still like traveling back in time.

I've stayed at the Cosmopolit 6 times, the Chichikov once, and have had a detailed tour of the Aurora. I've been coming here for 4 years. These and Hotel Kharkov are the top 4 hotels in town. Unless you are a student or on a budget, they deserve to be top of anyone's list of Kharkov hotels. The Cosmopolit is unquestionably No 1 on my list.

Let's get the bad stuff out the way first... The Cosmopolit scores badly in the location department. It's a 10 minute drive from the city centre, with very little around. It's located 5km out of town on the relatively undeveloped Moscow road. You pass some parks, factories, woods and a couple of roadside restaurants to get there. The road veers round to the right and you come into a developed area which has an old fashioned convenience store, pharmacy and a couple of low end eateries. None of these are particularly obvious or appealing (with the possible exception of the Pizza place) but they are there if you need them. A modern supermarket is a 15 minute walk further along the road and round to the left - where the road literally comes to an end.

You will therefore be taking a taxi every time you go to or from the hotel. Taxi's in Kharkiv are ridiculously cheap, so you will pay around 50 gryvna (£4 / $6) from the hotel to the city, and as little as 28 gryvna (£2 / $3) coming back. Good luck getting a taxi with a seatbelt for the journey home. (If this bothers you, find a taxi driver you like, and keep their number).

Once you mentally accept that it's a 'taxi every time', this black mark for location evaporates. If you think you will be bouncing in and out of your hotel multiple times a day, this is not going to be the hotel for you, unless you have some mad penchant for deathtrap Lada's and their multi-tasking taxi drivers. If you like the idea of retreating to a place of genuine luxury, privacy and comfort, and feeling you are the only person in town, Cosmopolit is your choice.

My review of the Cosmopolit in detail...

I've talked about the location as a negative, there are a couple of other negatives and I write these mainly for the hotel to fix them.

The main one perhaps has less to do with the Cosmopolit but Ukraine in general. If you are not adventurous in the food department, as I am not, you will have a tough time. Ukrainian interpretations of Western food are frankly odd, with the notable exception of breakfast. The restaurant in the Cosmopolit is considered a very high end 'Italian' restaurant in Kharkiv. Veer away from the pizzas though and it's pot luck. It's also expensive. The Ukrainian dishes are much cheaper and actually reasonably priced, if you are feeling adventurous. The translations on the menu aren't great. Here's an important tip though... Food in Ukrainian restaurants is often sold literally by the gram, so the price you see is not necessarily the price you pay. The Cosmopolit have got better at pointing this out to foreigners, presumably after some complaints. It generally only applies to meat and seafood dishes.

If it rains at night, a design flaw in the outside metal window ledge means the sound of falling rain drops echoes loudly into your room, sounding like a radiator creaking. It kept me awake for hours one unfortunate night, like some cruel Chinese water torture. The hotel should fix this. I now bring ear plugs just in case.

The bed clothes suffer from being man made fibres, most notably the bedsheet which generates enough static to light a city. I'm sensitive though to man-made fibres so this might not bother you. It actually doesn't bother me that much, I end up throwing the bedsheet in the cupboard.

Now I've got all the bad stuff out the way, I can get onto the good stuff... and there's loads of it!

The Cosmopolit is an AMAZING hotel, beautifully designed, contemporary, and if a building can be sexy, this one is it. We're talking low-light, sophistication, and something Ian Schrager or Philippe Starck would be proud of. That this hotel is in Kharkiv, Ukraine is verging on the bizarre.

The service is nigh on impeccable. The staff stay here a long time, I see the same staff here from 4 years ago. They clearly take great pride in their work, value their jobs, and probably feel they are lucky to be working here - I can't blame them. If you need to work in general, this is a great place to do it. The desk is a decent size (unlike the Chichikov or Aurora), the rooms are very large and modern (unlike the Chichikov or Aurora), the internet works great, and nobody bothers you at all.

A substantial breakfast is included and is very good. A choice of hot food made to order from your table (eg Bacon and Eggs) is free and included, full service coffee to your table and a decent buffet. The staff are friendly and attentive without being over bearing.

Room service is available 24 hours a day which is great. There's a well stocked mini-bar that is priced reasonably. You've got satellite TV, cordless phone, and TONS of space.

Without hyperbole, the bathroom is the most amazing bathroom I've ever experienced in a hotel anywhere in the world. Heated floors, beautiful large beige tiles, it's a wetroom with a modern twist on Roman times. I challenge anyone not to have one shower during their stay - just for the fun of it. Did I say how much I love this bathroom?

I could go into much more depth as I know this hotel better than any I've every stayed at, but I don't want to bore you to death or kill all the surprises. Come here and you'll have a great time!

UPDATE: UEFA have selected the Cosmopolit as the official Kharkiv hotel for the Euro 2012 championships. The owners are tripling the size of the hotel and adding a gym, swimming pool and new bar. A year is a long way away, but depending on who is playing in Kharkiv I'd say there's a pretty good chance you'll find me at the bar, chatting it up with the players. Come and buy me a drink!

Room Tip: The Superior Deluxe rooms are great value at $100
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  • Stayed: April 2011, travelled on business
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3  Thank smashingtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2010

Kharkiv is not a vibrant city at all and that's why the Cosmopolit Hotel can be considered as very good. Stylish, spacious, comfortable rooms, pretty good breakfasts, rather good restaurant for a dinner (counted as one of the best in the city) - all this makes it to be the hotel of choice in Kharkiv. However one should bear in mind that it rather far from the city's centre, rooms (though they are still new) have a slight tobacco smell and there is no sound-proof at all - you can hear every step of your heighbours leaving for airport early in the morning.

  • Stayed: December 2010, travelled on business
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2  Thank AroundGlobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2010

I stayed at the Cosmopolit for a week. The room was nice, clean and comfortable. The service was outstanding. The food was the best in the city by far. The Cosmopolit Hotel can be compared to a five star rating like in the United States. Every time I travel to Kharkov I will stay there. A word of advise though, book your reservations early so you can ensure a room in advance. A hotel of these standards in Eastern Europe are very hard to find for the quality and price they offer. Again, Thank You Cosmopolit Hotel for a wonderful stay.
Tim H. Texas, USA

  • Stayed: October 2009, travelled as a couple
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2  Thank th425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2010

Stayed here 18th Jan 2010 on business, great hotel, very friendly staff and decent breakfast. Some way from centre however.

  • Stayed: January 2010, travelled on business
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1  Thank Golfmad42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cosmopolit Hotel

Address: Akademika Proskury vul. 1, Kharkiv 61070, Ukraine
Region: Ukraine > Kharkiv Oblast > Kharkiv
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Airport Transportation
Hotel Style:
Ranked #6 of 80 B&Bs / Inns in Kharkiv
Price Range: £23 - £38 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cosmopolit Hotel 4*
Number of rooms: 29
Reservation Options:
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Also Known As:
Cosmopolit Hotel Kharkiv

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