There are 2 buildings in this hotel, one looks like a boutique hotel whilst the other is much more like a dormitory/hostel a few blocks away. We of course got a room at the later. If you are allocated in the so called "villa" (aka dormitory and there were only 4 rooms in the building) I would highly suggest you go elsewhere as there are plenty in the city centre that are much better and would feel more like a hotel.
Service is lacking in the villa, reception's English seemed limited. Clearly this was not the case in the main building. Staff departs the building around 7-8-pm in the evenings and you are left to open and lock the main doors coming in and out of the "villa" yourselves. How can this be rated as a small luxury hotel? Small yes, luxury absolutely NO. If there were no staff in the building, service can be a challenge and I was in fact a little concerned over the safety... in case other guests forgets to lock up properly.
The finishing of our room... from electric sockets, bedding to bathroom were poorly done. There seem to be a lot of short cuts. There is little to say except that it is far from luxury.
Staff would highly suggest you go to the main building for breakfast since variety was much wider... there you will see the real hotel which reinforces that the villa should really be rated at another level. Location, set up, staff are much better, a world apart from the villa.
Luckily we were only there for one night and was just happy to leave after our short stay.
- Official Description (provided by the hotel):
- Small luxury boutique hotel in the heart of 1700 year old Diocletian's palace. 11 Unique rooms will give you a one of a kind experience of sleeping in the emperor's chambers! City Center, City Hotel, Luxury Hotel, Boutique Hotel, Luxury Boutique Hotel. ... more less
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- Also Known As:
- Vestibul Palace Hotel
- Vestibul Palace Split