We booked a reservation in Authentic Luxury Suites, now called rooms, in July 2013. Our driver could not find the place and no one he asked had ever heard of it. Finally we reached a cell phone which I had copied down and Mario (who was super helpful) found us and brought us to to their location. As mentioned in other reviews, the place is a collection of rooms. We arrived in front of a run down building, and discovered we had 3 steep flights of stairs to climb. This is not the image I had from the glowing reviews I read. The interior of the building was dark and dirty.
The room on the other hand, was lovely, very modern, clean, and recently refurbished. The jacuzzi was a welcome plus, and we received a bottle of champagne.
Our real shock came when we saw the price! Beware of booking with "Booking.com" The price was quoted in US$ , but the confirmation was in euros. I did not double check the confirmation because I assumed if I was quoted a $ price I would pay a $ price. It was an expensive lesson. The management was very nice, but let us know that they always quoted euros and our problem was clearly with "Booking.com" even after we showed them the dollar price they quoted us.
We were lucky and had good weather so the 3 block walk to breakfast every morning was not a problem. The room and the staff were fine, but the building, the steps, no services available in our room, did not match the high price we paid. We had to go out to find ice at night.
The staff, especially Mario, went out of their way to be helpful.
- Official Description (provided by the hotel):
- Authentic Luxury Rooms (4 stars) is situated in the heart of Split old town (city center). Authentic Luxury Rooms impresses guests with their authentic charm, it's over 300 years old stone walls combined with all luxury needed (hydro massage shower or Jacuzzi tub for 2),air condition, flat screen TV, WI-Fi. The surrounding, the outside and the inside of Authentic will assure you a pleasant and domestic stay, it will make you be a part of this 1700 years old city. The Diocletian Palace, the famous RIVA with its old part, the city beaches (sand and stone) and the biggest offer of one-day-trips (to the islands Brac, Hvar, Solta, National Park Krka) are just steps away. Our guests take their chance to visit middle Dalmatia with having their base in Split for a couple of days and take advantage to do 1-day trips & see different places in short time. ... more less
- Reservation Options:
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