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“Loved the hotel”

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Valamar Lacroma Dubrovnik
Ranked #14 of 68 Hotels in Dubrovnik
Certificate of Excellence
Germany
Level 4 Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Loved the hotel”
Reviewed 11 June 2012

We usually do not stay in such grand hotels, but for the few days of R&R we had in Dubrovnik, we are sure glad we did. A huge property, enormous pools, the beach not far away, away from the hustle and bustle of the old town, but easy bus ride into town, friendly personnel, very clean, vast breakfast buffet, and the list goes on. One review mentions that is is far from town, but there is a little shopping district nearby with restaurants, bars, travel agency, shops, etc, and there is a beautiful walk along the coast that takes you into Lapad (I think it was called that), with plenty of good restaurants and bars.
A note to the management of the hotel: I really hope you can upkeep the perfect presentation of the hotel and the grounds. It really is a beautiful hotel. We hope to come back again.

  • Stayed June 2012, travelled as a couple
    • Value
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Helpful?
Thank travelerfanatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this review, 20 June 2012
Dear Guests,
Greetings from Lacroma and many thanks on your kind review – in your own words: „We loved it!“ There is nothing more rewarding to all of us, after all the effort we all put in, then to be able to make our guests happy and their stay enjoyable. We will most definitely work hard and make all efforts in preserving the presentation of the hotel and grounds and we look forward on having the opportunity to greet you in Lacroma again. Do not hesitate to contact us in case you need any assistance.
Yours sincerely
Ivica Sabljić
General Manager
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Traveller tips help you choose the right room.   Room tips (414)
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Birmingham, United Kingdom
Level 4 Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 10 June 2012

Its a nice clean hotel in the middle of nowhere. I like the hotel but majorly dislike the location. Going to the old town takes a while it also requires spending some cash. The old town is the biggest attraction in Dubrovnik thus the farther you are from it the further you are from all the 'happening' places in town. I loved the dinner buffet here however disliked the breakfast choices thus some improvement is required. However if your coming with a tour group this isn't a bad hotel to be stationed at especially if you mainly want to relax next to the pool but if you're coming on your own and want to see the city, I would suggest you get a hotel closer to the old town. I would say it's an average hotel nothing too special but it's not bad either.

  • Stayed June 2012, travelled with family
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Helpful?
Thank Nish x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this review, 13 June 2012
Dear Guests,
Thank you on your review. Yes, Lacroma is located on Babin kuk Peninsula in a natural environment within a short bus or taxi ride to the old City, but at the same time this gives advantage to our guests of various beaches in the vicinity and other options in our various Resort hotels.
You are absolutely right in saying that in order to get to the old City from Lacroma one needs transportation. We hope that the location of the hotel did not prevent you from having a marvellous holiday in sunny Dubrovnik and we will work on improving our breakfast further still.

Yours sincerely
Ivica Sabljić
General Manager
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Antalya
Level 4 Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 June 2012

Clean hotel. good space in the room. Slowly but helpful waiters.

  • Stayed July 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank bumerrango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Valamar Lacroma Dubrovnik, responded to this review, 30 June 2012
Dear Guests,
Thank you very much on your review and on high scores awarded for Lacroma.

Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel
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Siofok, Hungary
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 June 2012

My wife, two kids (3 years and 4 months) and I stayed in the Lacroma for 4 nights and were extremely pleased with this choice of Hotel. The staff are extremely friendly and I mean all, ranging from maids, receptionists, waiters and managers. The food at breakfast and dinner was nice with a wide range for all to choose from. The swimming pools are very pleasant with spectular views from the main one. It was also pleasing for us that there was an indoor pool where the kids could go if they wanted something a bit warmer. Unfortunately there was no kids club, which would definitely be a benefit for families. The Hotel is a short bus ride to the old town and the number 6 is going every 15 mins. It's not ideal for prams, however the drivers were very accomodating when we got this bus so not a problem even with a double pram. There is a beach within walking distance but be prepared for a tiring push back up the hill with the pram. It is worth it though, as the sea is good to swin in and you can see many cruise ships and other wonderful boats. All in all a Hotel we would definitely go back to and would recommend to anyone for a short stay. Not sure we could have stayed for more than one week though.

Room Tip: Sea views are nothing special unless you have one of the ones facing the pool with a balcony
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  • Stayed June 2012, travelled with family
    • Value
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Helpful?
1 Thank Brian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this review, 13 June 2012
Dear Guests,
Happy guests make our job worthwhile and what better way to cheer us all up then to read a review like yours. Many thanks for taking time to share your experiences on line. We are very pleased your enjoyed your stay with us and who knows, we might see you again? Should you want to return we would be glad to be at your disposal for any assistance you might need.
Yours sincerely
Ivica Sabljić
General Manager
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NJ USA
Level 5 Contributor
56 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 5 June 2012

We joined a CIE tour, which used KOMPAS as the local guide. Our hotel in Dubrovnik was the Lacroma. Staff pleasant and helpful. All spoke English (as did everyone we encountered throughout Croatia and Slovenia). Property is beautiful, and located just off of the bus stop for Bus #6 (and others). Bus #6 takes you into old town, just outside of Pile Gate. They ran every 15 minutes, and even so, can get v crowded. Expect to stand. The hotel stop on return trip is next to last stop. When you see the Parking lot filled with Tour Buses, press the STOP button. Rooms are very clean, as is the rest of the hotel. Awesome sunsets & rooms have balconies. We did not visit the Spa and don't recall if pool is on premises, but you can search their website for those details. Buffet breakfast was ample & varied. Typical European fare with coldcuts, cheeses, rolls, fruits, cereals, healthy granola (no sugar/honey/fat added), yogurt, and some hot items avaialble. Chef cooked omelets to order. Group had a buffet dinner, and that was also delicious and plentiful, and included a carving station of pork and beef. Many fish items available as well. I would recommend this hotel.

Room Tip: Ask for a room that faces the Adriatic for the best views. Our views were fine,which faced the port...
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  • Stayed May 2012, travelled with friends
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Helpful?
1 Thank JerseyGirlTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this review, 7 June 2012
Dear Guests,
Splendid review! Very informative to any reader and thank you for recommending us. Maybe next time you come and stay a little longer with us and experience the bliss of our Ragusa Spa and some very special facial and body treatments with a dip in one of our pools afterwards? We hope the rest of your tour was enjoyable and we thank you for staying with us.
Yours sincerely,
Ivica Sabljić
General Manager
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Hove, United Kingdom
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 June 2012

Amazing hotel , we upgraded to a junior suite wonderfull room with sea view, two bathrooms, the rooms are kept immaculate, staff are very friendly and helpfull, the rest of the hotel is spotless. The food is very good and plenty full .on my birthday the hotel left a bottle of bubbly in our room with compliments of the hotel, thank you
Would recommend the hotel and area
Amazing site seeing. 10 out of 10 all round

  • Stayed May 2012
    • Value
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Helpful?
2 Thank Sussex52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this review, 7 June 2012
Dear Guests,
“Absolutely fantastic” review! Many thanks! It was a pleasure to have you as our guests. We hope that you birthday celebration was memorable and that the view of the sunset from your room balcony was something to remember Dubrovnik by. We would love to see you again, so if you are ever passing by or coming to Dubrovnik again, please do not hesitate to contact us.
Yours sincerely,
Ivica Sabljić
General Manager
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Essex
Level 3 Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 June 2012

What a fantastic place to visit! The hotel is just a short bus ride away from the old town; very straight forward at all times of the day. Although not the most attractive to look at (inside and out), the hotel can be recommended. Guests should also be aware that this hotel is not on the sea front so the views of the sea are affected. In addition, it is a base for many coach trips which does result in the hotel being very busy at meal times (breakfast and dinner); the positive of this being it is extremely relaxing during the day by the pool. No real concerns over the level of customer service and earlier positive comments about the 'omlette lady' were well made; a credit to any organisation (the omlettes were great to). In addition, breakfast was 1st class; again earlier feedback is justified. Room OK although would recommend one on a higher floor and away from reception. At times, it appeared the music entertainment each evening was being performed in your actual room ; not always a bad thing as it was very good. Swimming pool and spa fine ... certainly very quiet all day.

Room Tip: Request a room with a sea view on a high floor ... and away from reception.
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Hayeswater27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this review, 7 June 2012
Dear Guests,
I makes all our efforts worthwhile when our valued guests reflect on their stay with us with such sincerity. Thank you for providing our perspective guests with valuable information on hotel facilities, location, guest mix and most of all the level of service and commitment on behalf of our staff which you have experienced during your stay. We are thrilled you liked the music since we try to have something different every day to suit all tastes. We hope to see you maybe for a longer stay sometimes in the future? Until then, we remain
Yours sincerely,
Ivica Sabljić
General Manager
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Additional Information about Valamar Lacroma Dubrovnik

Property: Valamar Lacroma Dubrovnik
Address: Iva Dulcica 34, Dubrovnik 20000, Croatia
Phone Number:
Region: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Dubrovnik
#5 Family Hotel in Dubrovnik
#11 Romantic Hotel in Dubrovnik
#11 On the Beach Hotel in Dubrovnik
#12 Spa Hotel in Dubrovnik
#13 Luxury Hotel in Dubrovnik
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Valamar Lacroma Dubrovnik 4*
Number of rooms: 401
Official Description (provided by the hotel):
Dubrovnik's flagship business and leisure hotel Valamar Lacroma Dubrovnik Hotel, the proud recipient of the prestigious 2013, 2015 and 2016 World Travel Award as "Croatia's Leading Hotel" and the 2014, 2015 and the 2016 World Travel Award as "Croatia's Leading Business Hotel", is located on the tranquil Babin Kuk peninsula, surrounded by pine tree forests and soothing white pebble beaches. Renowned for its fusion of nature and state of the art facilities, the hotel offers ultra modern rooms and suites, the largest MICE facilities in the area, memorable gastronomic experiences in its gourmet restaurant, a wine bar terrace with panoramic views of the Elaphiti Islands and an abundance of activities to let you create a perfectly balanced holiday in Croatia with an added touch of luxury. ... more   less 
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Also Known As:
Valamar Lacroma Dubrovnik Hotel Dubrovnik
Valamar Lacroma Hotel

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