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Valamar Lacroma Dubrovnik
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Reviews (1,994)
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Reviewed 3 April 2013

Stayed in Valamar for a week, this hotel has a good business centre and conference hall. Outdoor pool was really cold though but because it was hot outside it felt cooling and nice. Views from the rooms were absolutely amazing! Staff was friendly but could have had a better English.
Park between the hotels was beautiful and this hotel had a lot of small shops and dining places nearby. Room was clean and bed was soft! Location though is a bit far from old town and shopping areas.

  • Stayed: August 2012, travelled on business
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Thank LiisaMariaKargin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded 9 April 2013

Dear Guests
Thank you for choosing Lacroma and thank you for sharing your experience of your last year’s stay on line. We are so pleased you remember Lacroma in such great way and thank you for complementing the views, cleanliness and generally recommending our service based on your positive experience.
Of course we have picked up on a detail regarding the outdoor swimming pool temperature and yes, in certain circumstances when the north wind Bura blows since the outside pool is not heated the temperature can be a little fresh for some of the guests, however, there is always the indoor swimming pool available to our guests where the water is heated during winter and also during the summer.

Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2013

A friend and I rounded off a short break in Dubrovnik with a night here. It is very much a escort hotel and so probably good for families. Huge buffet breakfast and in the evening (although there are a few restaurant options). The swimming pools were huge and the hotel and grounds are clean and nicely laid out. To get to the beach its a little walk (5-10 mins) and then you go through one of its sister hotels, which isn't a problem but I imagine the beach is very busy at peak times.the hotel is not near the town so its hard to go out in the evening and wander along through the streets or go for a drink (although there is a minibus to the centre). Overall it's good but perhaps lacking a bit in character.

  • Stayed: June 2012, travelled with friends
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1  Thank LuceH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded 22 March 2013

Dear Guests
Greetings from Dubrovnik and many thanks on a great review. We are so happy that you have enjoyed your stay with us in Lacroma and we hope to be able to greet you again.
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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Reviewed 16 March 2013

Lovely clean hotel, I think it's better to stay away from the old town where hygiene is questionable. Great breakfast, lovely spread. Rooms lovely and clean, room service is great. Staff exceptionally friendly.
It's a great base for Dubrovnik, the local bus service is all you need to get about.

  • Stayed: August 2012, travelled as a couple
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2  Thank Ciarán H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded 22 March 2013

Dear Guests
Slainte chugat and thank you for your fabulous review! Should you ever plan to come back to Dubrovnik i would be our pleasure to assist you with any accommodation arrangemetns you might require. Until we meet again, We remain,
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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Reviewed 15 March 2013

In general the hotel was very good. I have been there in November and as it was off season the prices were very reasonable. We had half board and both breakfast and dinner were very good. The food variety was quite high and almost everything was tasty.
The room was perfect, clean, comfortable, spacious. Just two negative things: The staff at the restaurant and the reception could not speak English and the temperature at the indoor pool was a bit low, but this did not affect our stay there.

  • Stayed: November 2012, travelled as a couple
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2  Thank Amanda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded 22 March 2013

Dear Guests
Great review, thank you very much! We are surprised to learn that you found our staff lacking English language skills since they all speak at least three foreign languages. We can only explain this with the possibility that we have had some students from the local Tourism College on their experience as a part of the course they are attending during your stay with us. We apologise if this was the case and we did not make clear that they were on a training session.
We are happy to hear that this did not affect your stay with us and we sincerely hope we will see you in Lacroma again on some other occasion. Thank you for choosing Lacroma and Dubrovnik and greetings from sunny (today) Croatia!
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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Reviewed 12 March 2013

But why comming to Dubrovnik than? well the hotel is just fine for hollidays and rest. It is rather far away from old town while other facilities are here. The hotel is very clean and located in a very beautiful location. Wi Fi is available all over and perosneel is just nice and helpful.

  • Stayed: April 2012, travelled on business
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Thank JurijKobal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded 22 March 2013

Dear Guests
Many thanks for taking time to share your positive experience of Lacroma on line. We are pleased to hear you have enjoyed your stay and that you find Lacroma clean and in a very beautiful location. We hope that on your next visit to Dubrovnik you will come and stay with us again.
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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