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Valamar Lacroma Dubrovnik
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Reviews (1,991)
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Reviewed 28 November 2013

Dubrovnik - incredble walled city a must to go and see.
This hotel is obvioulsy very new, modern and spacious. Rooms were new and spacious, we paid extra for a sea view which was defianltey worth the money as not all the rooms have views or balconys. Ample good quality sun loungers round the pools, never had to rush for a sunbed. Food at the snack bars were good quality.

The restaurant food was usual hotel food. Plenty of choice, great for 1 week, not necessarily for 2. Only downside was the restaurant staff were often rude and service with drinks was slow.

Live music in the bar overlooking the sea was lovely each night.

Great location on the Penisula, with a short, very cheap bus ride into Dubrovnik town centre.

If you want to spend a day at the beach, its a rocky beach at the sister hotel, this is the downside, their beach is also open to the public and is very small, so here you can end up fighting for space, and when the kids come out of school its very noisey and the locals don't seem to understand about personal space. This hotel should keep their small beach area for guests only, expecially when their toilets cant cope with the influx of people either.

Overall great location, new modern hotel, with lovely surroundings.

Room Tip: Basic rooms don't have views or balcony. Definaltey worth paying for an upgrade.
  • Stayed: September 2013, travelled with family
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2  Thank MrandMrsM2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded 15 December 2013

Dear Guests,
Thank you on your great review and most of all thank you for choosing Lacroma for your stay in Dubrovnik. We have picked up on a few points we can improve on and will do our best to see that all our services are maintained at the same desired standard in all outlets. Please accept our sincere apologies for any unacceptable level of service which you have encountered in our Restaurant.
Regarding the beach, we hope to be able to change the control of access in peak months, however this is entirely a matter of law and regulations which do not permit closing any of the sea access to the general public or restricting the use of any costal area.
As you have rightly observed Lacroma went refurbishment works in 2009. Like other hotels in the Resort was built way back in 1976. We are proud to also point out that Lacroma was voted best 4* property in Croatia in 2013 and we take great pride in receiving this award as well as the Best Hotels of the World international award in 2013.
We hope to be able to great you in Lacroma on another occasion and we are sure you will find the beach service much improved since we are completely refurbishing our sister hotel President , raising it to the 5* level and will also introduce better access control of the beach all in line with Croatian laws.

Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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Reviewed 10 November 2013 via mobile

This is a great hotel....believe all of the reviews...location is OUT on a peninsula overlooking the sea....room is very nice....try to get a room away from lobby driveway...very noisy early in morning.....tour bus loading and unloading.....breakfast was the BEST....so many choices...the pools are lovely and clean...you can be in old town in 15 minutes by bus..very easy....take bus 6 in front of hotel...you will not be disappointed with this choice

  • Stayed: November 2013
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Thank Bucket-Listers2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded 16 November 2013

Dear Guests
“Wow” review! We are over the moon! It is gratifying and motivating to read a review like yours for all of us in Lacroma. Sincere thanks and greetings. We hope to see you again soon?!
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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Reviewed 8 November 2013

You will need a one day, 4 day or 7 day Dubrovnik card for your bus trips to and from the walled city but the buses are frequent. It takes about 15 mins. Generous choice of breakfast and dinner buffets. A few minutes walk to a small shopping centre.

Room Tip: We had a balcony. I think all rooms have sea views and maybe all have balconies.
  • Stayed: October 2013, travelled with friends
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1  Thank LynnCanberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded 16 November 2013

Dear Guests
Sincere greetings from Lacroma and thank you on a delightful review. We are absolutely thrilled you have enjoyed your recent stay with us in Lacroma and look forward to maybe having an opportunity of greeting you again on some other occasion in not so distant future. Please let us know if you are planning to come back we would be grateful to be able to assist you in any way
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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Reviewed 6 November 2013

We were there the second week in October. It rained every day and we had a room with no view. As a result, our experience was not like the pictures I am seeing on TripAdvisor.
Since we were with a tour group, I think we got the less desirable rooms. If I were not with a group, I think I would have wanted a hotel closer to the historic area.
We went to the high end seafood restaurant (Langusto). The food and wine were good, but the room was small and the bright lights made it feel more like a nursing home dining room than a romantic restaurant. Apparently they have a nice view, but it was dark out when we ate. We also ate some small meals in the bar and they were ok. The buffet breakfasts were good.
As was stated before, there was no wi-fi in the room so I had to go sit in the lobby to check emails. Our room was comfortable but nothing special.

  • Stayed: October 2013, travelled as a couple
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Thank maddoan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded 16 November 2013

Dear Guests
Thank you for your review and for sharing your experience of your recent stay in Lacroma on line. We are sorry that during your stay in Dubrovnik the weather conditions prevented you from enjoying your stay to the full since Lacroma is situated in the most picturesque locations in the Dubrovnik overlooking the islands surrounded in olive groves.
It would have been our pleasure to offer you an upgrade to the sea view room had we have been given an opportunity to discuss the matter and we are sure you would have enjoyed your stay with us more. Maybe on another occasion?

Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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Reviewed 6 November 2013

We stayed here on a Riviera trip and loved it.
The staff were all helpful and friendly, the meal buffets were exceptional (my tip is to limit yourself to one area each night as the choices are fairly constant and it is easy to overdo it). Breakfast superb - apricot croissants to die for!
It is a short bus ride from the old town and the bus can be very busy but runs frequently until 1 am (in season). It is well worth a trip down in the evening .
There are lovely pools although the outside pool proved too cold for some but has beautiful views. The beach is a short walk away.
The sunset views from the terrace bar are wonderful. A perfect place for the pre (and post) dinner drinks.
The only downside is the extra charge for fresh orange juice at breakfast. The evening water allocation was easily enough to give water for the night if needed and to take some out next day

Room Tip: Probably worth upgrading to a sea view although it depends how much time you will actually spend in the room. Our room overlooked the car park and hillside. Pleasant enough and quiet. We slept very well.
  • Stayed: September 2013, travelled as a couple
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Thank anon551746
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded 14 November 2013

Dear Guests
“Wonderful” review, many thanks. We are so pleased you have enjoyed your stay with us and we hope you will be back for some more sunsets and apricot croissants!
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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