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Valamar Lacroma Dubrovnik
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Reviews (1,969)
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All reviewssister hotelgate tourthe busold citysea viewpresident hotelbreakfast and dinnerpresident beachoutdoor poolmodern hotelbabin kukvalamar grouplobby barexcellent hoteltour grouphalf boardbuffet restaurant
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806 - 811 of 1,969 reviews
Reviewed 26 May 2014

My husband & I stayed here for three nights during a tour of Croatia. The hotel was beautiful but far out from the rest of Dubrovnik. Fortunately there is a bus stop directly across the street but it involved about a 10-15 min bus ride to get to town. The bus makes several stops & ends right outside the gates of the old city. We had been told there were restaurants & some shopping behind the hotel but everything was closed down our entire stay so we had to take the bus into town to eat or do anything. The room was modest but clean. We stayed on the ground level and had a patio but we never used it due to the rain and cold temps. The patio view was of the parking lot & the bushes so it definitely wasn't beautiful vistas. The staff was helpful at the front desk in explaining places in town or how to purchase a bus ticket. We ate breakfast each morning at the dining room. It was extremely expansive & buffet style. The food was good & they had lots of fresh fruits. Try the pancakes! The hotel was really nice but if you're looking for something within walking distance of sights, you best look somewhere else.

  • Stayed: April 2014, travelled as a couple
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1  Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded 3 June 2014

Dear Guests,
Thank you very much on your kind review. We are so pleased you have enjoyed your stay with us and we hope that occasion permitting you might come back and stay with us for a little longer and in a room facing the sea.
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2014

I stayed here with a friend for a 4 day city break. Really enjoyed staying at this hotel - it was scrupulously clean, our room was very comfortable, the food was great and and the staff all friendly and helpful. The hotels location is perfect - not in the centre but located a 20 minute bus ride from the city walls. Th buses run every 10 minutes and are very reasonable. Like other reviews we, too, were unable to reduce the temperature of the air conditioning to less that 19 so the room was too warm at night. Having said this we would definitely visit again

Room Tip: Ask for a sea view room - the sunsets are beautiful
  • Stayed: May 2014, travelled with friends
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1  Thank SheilaSp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded 3 June 2014

Dear Guests,
“Lovely” review, thank you sincerely! Great to heat you have enjoyed your stay with and we look forward to greeting you again in Lacroma – having fixed the temperature in your room!
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2014

Have just returned from a 4 night stay. Everything was wonderful, room, food, location of hotel, in fact my friend and I could not fault anything. The staff were excellent, nothing was too much trouble. Thank you to them all for making our break so enjoyable

  • Stayed: May 2014, travelled with friends
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1  Thank HappyPerson04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded 3 June 2014

Dear Guests,
Sincere thank you on your great review and very kind words. The Lacroma team is thrilled you have enjoyed your stay with us and we are happy we have made your stay so enjoyable. We hope to be able to see you again and if you decide to come back please let us know if we can be of any assistance.
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2014

This huge, glassy hotel is set in a created neighborhood which is like an artificial suburb made up only of hotels. If you want to feel Dubrovnik stay somewhere else. If you don't mind not knowing what country you're in its OK.

Room Tip: Ask for a room with a view of the sea.
  • Stayed: May 2014, travelled with friends
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Thank Janet D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded 3 June 2014

Dear Guests,
Greetings from Lacroma team and thank you for your kind review. We are sorry you did not enjoy the natural surroundings Lacroma and other Valamar properties were originally blended in as far as 1976. We do our best to keep the surroundings and the greenery enjoyable for our guests and the position of the peninsula offers most magnificent view of the Elafiti islands. Yes, you are absolutely right Lacroma is not located in the city centre but it also benefits from its location. We are sincerely sorry you were disappointed with the location and we hope that you have enjoyed other facilities of the hotel.
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2014

This hotel really exceeded our expectations. We came for a week half board and were pleasantly surprised by how great it was. I think most people stop for a short time but for a week it was great. The rooms were very clean and modern and all the facilities looked very new. There was outdoor pools and a spa and a big indoor pool which was great for us as our young daughter likes to swim and the sea and outdoor pools were too cold in May. The food was a buffet but as most of it was freshly cooked by a hoard of chefs cooking in front of you it didn't feel like it was a buffet. We upgraded to a sea view room with a balcony and the sunsets were amazing. There are a lot of Valamar hotels here and you could walk between them all and share facilities. Our daughter went most days to the kids club 5 Mins away in the Valamar club hotel. There was also a small oldish shopping mall between the hotels. All the staff we met were really great and friendly. There was a mix of people here business people at conferences, holiday makers etc so it seemed to suit all. I would highly recommend it.

Room Tip: Get a sea view with balcony it was much better.
  • Stayed: May 2014, travelled with family
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1  Thank Shannah12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded 3 June 2014

Dear Guests,
Great review, thank you very much and a great boost for all out team to hear you have spent a memorable and enjoyable week with us. Thank you sincerely for all your kind words and for choosing Lacroma. We hope to see you again?!
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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