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“Perfect vacation ever”

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Valamar Lacroma Dubrovnik
Ranked #13 of 66 Hotels in Dubrovnik
Certificate of Excellence
1 review
“Perfect vacation ever”
Reviewed 13 July 2014

Very good hotel, staff are so friendly and comprehensive
Breakfast buffet was excellent, at night u can enjoy the band outdoor
Food is excellent, hotel is so clean
We really recommend it
Plus easy access to a very nice private beach, 4 min walk

Room Tip: All rooms are good Seaview and park view as well
See more room tips
  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank majdala s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this review, 17 July 2014
Dear Guests,
Wow! Sincere thank you on a fabulous review and thank you for highlighting the service we provide. The whole team is happy to be able to please our guests and provide them with the service we all are striving for. We hope you will be able to stay in Lacroma again.
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,668 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (372)
Date | Rating
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English first
Carlisle, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 12 July 2014

I have only just returned from a 10 night holiday at this hotel. The hotel itself is very modern, clean and of a very high standard. The rooms are large with great en suites that are spotlessly clean. The beds are very comfortable and the pillows are fantastic. I went half board and the breakfasts and evening meals were buffet style - however the food was restaurant quality. Service by the staff was excellent and attentive. I cant think what more a hotel could do for a guest. I walked in to the old town most days which takes about 45 minutes from the hotel but there were plenty of buses to catch if you wanted. I loved this hotel and will definably be returning. The only negative to the holiday was listening to the odd British guest moan ie its to hot etc but I guess you cant please everyone!!! This hotel was perfect as far I my wife and I were concerned.

Room Tip: Choose a balcony as it is well worth the extra
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  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Matt-Lowry-Carlisle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this review, 17 July 2014
Dear Guests,
What a fantastic review, thank you very much. Makes us all feel great to hear our guests have enjoyed their stay with us. We hope you might come and stay with us again, please let us know if we can be of any assistance. It will our pleasure! Greetings from the whole team and thank you!
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, England
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 July 2014

Stayed here as a couple for four nights in July. This is a good hotel with friendly staff and good facilities.The hotel is in a nice location about 15 minutes by bus from the Old Town,but buses are always very crowded.We payed a supplement for a sea view with nice views out to the islands.
We arrived having stayed for three nights in a small, intimate hotel near Split and found the Lacroma to be rather large and character-less. The dining room is enormous but fortunately the weather was good enough for us to eat on the terrace which was nice. There is a good choice of food with the salad and dessert courses standing out at dinner.However the fresh fruit is problematical with plums and peaches being inedibly unripe and bananas only sometimes available.
The pool is large and good for swimming with a standard depth of 1.3 metres. The Adriatic ,reached via the Valamar President,has a pebble beach with steep slope into the sea which has a rocky floor. Only good for strong swimmers .
Overall an enjoyable stay.

Room Tip: It is worth paying a supplement for a sea view
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  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MikeDurham_England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this review, 14 July 2014
Dear Guests,
Thank you for your kind words in review about your recent stay in Lacroma. We are happy that you have spent enjoyable four nights in Lacroma and we do hope that regardless of its size at the first glance, Lacroma and our team provided you with the home away from home feeling during your recent stay and that you have managed to relax in Lacroma and Dubrovnik. We hope to be able to greet you again here on some other occasion.
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 8 July 2014

After two years, my wife and I finally made it from California to Dubrovnik and Lacroma again. We were very happy last time, except for the insufficient cooling on the second floor of the junior suite. Well, this time there was no problem with the AC units (I admit, outside weather wasn't that hot either), and we got a discount as returned guests.
We had buffet breakfast and dinner included with the room, and the selection and quality of the food was great.
It goes without saying that, with the selection of the hotels around the world (and Croatia and Dubrovnik itself) we wouldn't be returning to Lacroma if we were not absolutely amazed with the hotel and its staff.

Room Tip: Make sure you get a room with a sea view. Even better, get a suite (there is only 16 units in the ho...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Service
Helpful?
Thank Harold60750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this review, 14 July 2014
Dear Guests,
It was with greatest of pleasure and appreciation that we have received the news of your arrival in Lacroma for the second time. We are absolutely thrilled that on this occasion even the AC was working perfectly. But was makes us even more proud and happy is your comments regarding our staff. It is always the people who make a difference and we are honoured to have been able to provide the service you have enjoyed, appreciated and recognised. Thank you sincerely on behalf of the whole hard working Lacroma team. We look forward to your third visit. :-)
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
104 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 7 July 2014

A friend and I spent the final few days of a week-long trip to Croatia at the Valamar Lacroma and had an absolutely fantastic experience. The hotel has ample parking which we appreciated as we had driven down the Croatian coast. When we checked in we were told there had been an error in our reservation and to compensate for the inconvenience, the hotel staff promptly offered us an upgraded room -- in fact a bilevel suite overlooking the pool and the Adriatic beyond. We found the hotel facilities to be excellent, certainly a cut above the "usual" at large resort hotels of this type and the pool area came complete with comfortable loungers and pool towels as well as drinks and food service poolside. And what a view! The sunsets from our suite were absolutely gorgeous.

The hotel is located a few miles outside the old city of Dubrovnik but the No. 6 bus runs every 10 minutes to the old city and stops immediately outside of the hotel. We found the bus extremely convenient, providing both ready access to the old city and more space and amenities than are available in many of the old city hotels.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NYCTraveller323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this review, 12 July 2014
Dear Guests,
Wow! Fabulous review, thank you sincerely. Kind words from our guests make us all proud and give us energy to persevere, but what makes us even more happy is when we are able to make our gusts’ stay with us a pleasant and memorable experience. Thank you for your kind words from the whole team.
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
270 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 5 July 2014

Overall a great place to stay. Seems like it is popular with tour groups. Very clean and up to date rooms. Breakfast buffet was excellent, just about anything you could want for breakfast.... and staff attentive and friendly. A bit far from down town (about a 10 min taxi drive....cost about 20 dollars) I would definitely stay here again and would recommend. Room was super quiet, loved it because I am a light sleeper. Rooms have a/c but was not functioning because it was cool outside--so a tad warm in the room--minor quibble.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank miked3328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this review, 12 July 2014
Dear Guests,
Thank you! Yes, the views from the hotel are fabulous particularly at sunset. Thank you for a great review and please do come back we will be thrilled to have you!
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 July 2014

Beautiful resort in a beautiful city Dubrovnik. The hotel is not located near the old town. However, we prefer to be out of the touristy area and close to the beach. Perfect location for us. The bus stop is right across from our hotel, The bus ran efficiently to take us to the old town. The hotel doesn't have a private beach, however, we have access to use the beach at their sister hotel which is down the path. The beach is rocky, crystal clear and calm. The pools are outstanding. There is a large indoor pool as well. Breakfast buffet is amazing.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JTNYC888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this review, 12 July 2014
Dear Guests,
“Beautiful” review, thank you sincerely! We are thrilled your stay with us was enjoyable and that we were able to create a memorable experience for you to take back home with you. Thank you again and we hope to be able to greet you on some other occasion.
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Valamar Lacroma Dubrovnik

Property: Valamar Lacroma Dubrovnik
Address: Iva Dulcica 34, Dubrovnik 20000, Croatia
Phone Number:
Region: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Dubrovnik
#5 Family Hotel in Dubrovnik
#10 On the Beach Hotel in Dubrovnik
#11 Romantic Hotel in Dubrovnik
#12 Luxury Hotel in Dubrovnik
#12 Spa Hotel in Dubrovnik
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Valamar Lacroma Dubrovnik 4*
Number of rooms: 401
Official Description (provided by the hotel):
Dubrovnik's flagship business and leisure hotel Valamar Lacroma Dubrovnik Hotel, the proud recipient of the prestigious 2013, 2015 and 2016 World Travel Award as "Croatia's Leading Hotel" and the 2014, 2015 and the 2016 World Travel Award as "Croatia's Leading Business Hotel", is located on the tranquil Babin Kuk peninsula, surrounded by pine tree forests and soothing white pebble beaches. Renowned for its fusion of nature and state of the art facilities, the hotel offers ultra modern rooms and suites, the largest MICE facilities in the area, memorable gastronomic experiences in its gourmet restaurant, a wine bar terrace with panoramic views of the Elaphiti Islands and an abundance of activities to let you create a perfectly balanced holiday in Croatia with an added touch of luxury. ... more   less 
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Also Known As:
Valamar Lacroma Dubrovnik Hotel Dubrovnik
Valamar Lacroma Hotel

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