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“Very disappointing”

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Guesthouse Downtown Dubrovnik
Ranked #436 of 499 Speciality Lodging in Dubrovnik
Newcastle upon Tyne, United Kingdom
Level 5 Contributor
71 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Very disappointing”
Reviewed 28 April 2011

This business markets itself as "studio apartments" (with kitchenette) but the "kitchenette" is merely a small sink, hotplate, and fridge stuck away into a corner, with a set of dishes for one person. A true kitchenette would provide the means for washing/drying the dishes, but there was no dishwashing liquid, dishtowel, or drying rack, and I had to ask the pizzeria downstairs for a spoon. The towels were very small (much too small to be called bath towels), and the top sheets & pillowcases were textured and not comfortable. One of the room's two windows had been eliminated and the room lighting was inadequate, and it was very dim in there. The lock on my door broke while I was there, and I lost at least an hour waiting for the owner to arrive and then to fix it. The bathroom fixtures were very old and did not work very well. Wireless was available as advertised, but it was ridiculously slow, often as bad as 0.2 KB/minute. On two of my three nights (excepting only Sunday), the bar across the alley played loud music and had loud customers, making it difficult to sleep before 11:30. On my last night I found a cockroach in my room (and believe me, I know what a cockroach looks like). The staff went out of their way to do what they could to make me welcome, but a free glass of wine and a sandwich do nothing to compensate for inadequate facilities.

The guesthouse advertises a "24-hour front desk" but this is not true. The "front desk" turns out to be the staff of the pizzeria downstairs (owned by the same person), which is not open 24 hours. I had a key to the front door, allowing me to come and go, but one morning I had to open the door for a couple who were leaving and didn't have a key to get out. This is entirely unacceptable. (Not to mention that it is unsafe — what if there had been a fire?)

  • Stayed April 2011, travelled solo
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2 Thank ElizabethB1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Guesthouse Downtown Dubrovnik

Property: Guesthouse Downtown Dubrovnik
Address: Zamanjina 4, Dubrovnik 20000, Croatia (Formerly Rooms Old Town)
Region: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Restaurant
Hotel Style:
Ranked #436 of 499 Speciality Lodging in Dubrovnik
Price Range (Based on Average Rates): £
Number of rooms: 3
Official Description (provided by the hotel):
Newly opened guesthouse 'Downtown Dubrovnik' offers you the opportunity to be in the center of everything that happens in the Old Town. It is in the center of Dubrovnik's day and night life. It is placed just FEW METERS FROM THE MAIN STREET STRADUN. We strongly recommend our guest house to younger people because of vicinity of the nightlife and music. So, if you like FUN , WE ARE THE BEST CHOICE FOR YOU. N O T E ! ! !** Check in time : 10 AM .** Check out time : 10 AM** The payment in full is expected on arrival in Cash**If you don't arrive on expected day that day is charged. If you want to change your date of arrival, you have to do that 3 days before. We do not accept Credit Cards. We also provide:* All the necessary FREE info and maps to navigate the City and optimize your time (and your money, too)* FREE welcome drink* FREE heating during the winter and air condition the summer * FREE towels and bed linen * FREE hot showers * FREE luggage storage * All taxes included in the price * The price includes all utility costs (water/electricity), bedlinen, towels and final clean-up. We are 24/7 available for you. ... more   less 

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