Here are the good things:
- Location: A very short 5-10 minute walk from the bus station and very easy to find.
- Neighbourhood: Not too noisy even though it's on the main road. A restaurant and bar is attached to the hotel so you can always eat there. Supermarket and bus stop (to Old Town) is nearby.
Here are the problems I had with this hotel.
- I got to the hotel after a long day of travelling on the bus. Needless to say, I was exhausted from the travel. I knew the hotel is also a restaurant/bar. When I found the entrance to the restaurant, there were no clear signs indicating which area is considered to be the reception for the hotel. I walked in and past a few dining tables, saw a small counter and thought it was part of the restaurant where customers pay for their meal. So, I thought that I would go upstairs to look for the reception. I got halfway up the stairs and a staff indicated to me that the counter I saw was in fact the 'reception'. As this was my mistake, I told him sorry. When I got back down the stairs, he muttered that "you have to check in before you can go to your room". The way he said this indicated that he thought I was going to just plonk myself in any room without checking in. Which wasn't the case. As I said, I wasn't sure where the reception is, and did apologise when I realised my mistake. So there was no need for him to be rude about it.
- The reception area is never attended. And I could never work out who is working at the restaurant/bar, and who is looking after the hotel side of things. So whenever I needed any assistance regarding my room, there was never anyone there to help me.
- The bathroom is tiny, and there's not a lot of moving room.
- On the day that I checked out, I again encountered the issue of not having someone at reception. I needed to catch the bus to the airport and was strapped for time. Staff working at the restaurant saw me but no one came to help. I finally asked a female staff for help. When I paid for my room, I didn't have the correct change (I needed to pay 1455 kunas, and paid 1500 kunas). She appeared very impatient with me when trying to give me the correct change. I was owed 45 kunas, and she only gave back 5 Euros (35 kunas) and asked, rudely, if this was ok. [Well, if I underpaid for my room, would that have been ok?] So I told her no, and asked that she give me the correct change. She appeared frustrated, and threw a few coins on the desk. I was in a rush and didn't have the energy to argue with her, but this was not a nice goodbye.
Based on my experience with the staff here, I won't be back.
- Official Description (provided by the hotel):
- Just 100 m from the Ferry Port, Rooms Villa Amfora Dubrovnik features a locally popular restaurant and offers air-conditioned rooms with free Wi-Fi and TV. This family run guesthouse is 50 m from a bus stop and a 10-minute bus ride from the UNESCO-protected Old City. A fridge and a small seating area are standard facilities in all rooms at the Amfora. The private bathroom comes with shower and a hairdryer. Mediterranean and international cuisine is offered at the on-site restaurant, and a selection of local drinks is available at the bar. Guests can relax with a drink or a meal on the terrace. A green market, a cash machine and tourist agencies can be found within a 3-minute walk from the guest house. All beaches in the town can be reached in a 15-minute bus ride. Rooms Villa Amfora Dubrovnik is 2 km from the Old Town. ... more less
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