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“Overbooking fiasco”
Review of Jele Rooms

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Jele Rooms
Ranked #39 of 176 Dubrovnik B&B and Inns
Manchester, United Kingdom
Level Contributor
130 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Overbooking fiasco”
Reviewed 11 August 2014 via mobile

We were looking forward to our stay at Jele Rooms but on getting there (at midday) we were told there were no more rooms as we were the last reservation to arrive....even though we'd reserved a room 2 months ago. The owner then phoned a friend who came to help us...although the room wasn't AC like we'd booked. Clearly the owner had overbooked and been unorganised....I just disliked that he tried to pass it off as turning up late.

Stayed August 2014
Helpful?
1 Thank J_fleur84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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76 reviews from our community

Traveller rating
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    22
    6
    2
    10
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4
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Manchester, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 August 2014 via mobile

We stayed here for 2 nights as part of a tour of Dalmatia. The rooms were decorated well, the hosts were friendly, the facilities were great. 30 min walk to old town. Good value, good location and lovely hosts.

Stayed August 2014, travelled with friends
Helpful?
Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Geneva, Wisconsin
Level Contributor
197 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 5 August 2014

Just spent 4 nights and had a good time. Jele is very nice and tries her best to be as accommodating as possible. As others have noted, she doesn't speak much English so will often call her daughter to have her translate. It wasn't a problem for me. My room was comfortable - good wi-fi signal, good AC, small kitchenette - everything I needed. Old Town was about a 20-25 minute walk or there's a bus. Pizzeria and bakery at bottom of hill. Jele's daughter helped me book a tour to Montenegro and arranged an airport transfer. I would gladly stay there again.

  • Stayed July 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Mathyew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denmark
Level Contributor
42 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 10 July 2014

I have to agree with some of the other reviews here - don´t go there if you expect to have privacy during your vacation, because as the people who own the aparments live there themselves, you will not be able to walk to and from your room without getting comments from them (I even had a comment about that I was "sleeping too much" as I one day left my room at mid-day!)
And this (big) detail is a shame, because the "hardware" of the place is OK - these things worked very well:
- rooms lie in the shadow (was there in July) so room is not heated up during the day (and apart from this they also have air-con), so you can actually sleep in the night
- good location, close to shops, supermarkets and bus-stops
- ok rooms, not very big but well equipped and "do the job"
-very close to my favorite pizzeria La Luna (go for their pizzas, not heir pasta!!)
- WI-FI was working so-so, and one day it didn´t work at all - but fast WI-FI at "La Luna"

This did not work well:
- in-check - had to wake up the old lady in order to get to my room (although I was within the deadline written on hotels.com)
- no cleaning during my 4 days stay, only new towels
- the mother of the owner = no privacy. Either she was talking loudly on the phone or with friends/family every morning just outside your door (so that you woke up), or she would comment on you when leaving or coming back to the apartment. When you pay a rent which is not the cheapest in Dubrovnik you should expect also just a minimum of privacy.

  • Stayed July 2014, travelled solo
    • Location
    • Cleanliness
    • Service
Helpful?
Thank xazzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ireland
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 June 2014

We loved our stay here. I got lost and couldn't find the place but nikola was so kind he came and collected me. Lovely rooms exceptionally clean. Hosts were so nice and helpful. About 30 mins lovely walk to old town but here is a bus direct to and from if u prefer. It is a wonderful family affair with grandmother Jele who is so sweet, her daughter and son nikola. Highly recommend it for authentic Croatian hospitality.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank irish055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
Reviewed 23 October 2013

Jele is such a lovely host. Extremely friendly and concerned about our well-being. Upon reaching, she invited us for a seat and even served us with some juice. What's good is that we even got to choose the room that we preferred. We communicated with Jele in English (she tried her best even though she didn't speak much English) and she managed to provide us with useful information about how to commute around the area and good dinner place. The house itself is about 20 minutes walk away from the Old Town, and the it was definitely a great walk as you can feast your eyes on the great panoramic view along the way. Either way, you can reach Jele Rooms with bus 6 or 8 from the Pile Gate and it takes only 8 minutes to reach Piazza Luna, which is about 2 minutes walk from the house. The en-suite room is bright and looks very new, bed is really comfortable with fresh, clean sheets - definitely worth the price that we paid for such a wonderful place. I will definitely not hesitate to stay at Jele Rooms in the future if I ever come to Dubrovnik again. It will certainly be my number one option. Thank you Jele for making our experience in Dubrovnik so enjoyable.

Room Tip: We chose the bright orange room with twin bed (First one on the left of the entrance).
See more room tips
  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 September 2013

We came to this apartment with a car and parked it near the apartment. Jele, the old lady who owns the apartment, waited for us and took us downstairs to a lovely garden. We waited there for a while for our check in, as she took her dirty laundry and put it to dry in front of us. Hard chance we will forget her underwear...

We got a room with a window to stairs of another apartment. The room had all cheap plastic orange furnitures. It doesn't worth the price at all. Our room had two separated beds. Which was extremely not romantic.

It feels like we share an apartment with an old lady. We had no much of privacy. Jele is not a host and shouldn't try to host. We had the feeling that we are interrupting her.

Last thing to mention, She don't speak English at all. a bit Deutsch but that's it...

Room Tip: Come at the low season... or learn Deutsch...
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank boaz m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jele Rooms

Property: Jele Rooms
Address: Stjepana Cvijica 1, Dubrovnik 20000, Croatia
Region: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #39 of 176 B&Bs / Inns in Dubrovnik
Price Range (Based on Average Rates): £
Hotel Class:3 star — Jele Rooms 3*
Number of rooms: 10
Official Description (provided by the hotel):
Jele Rooms is a stone house with garden full of flowers and various domestic fruit.... It's located near the Port of Gruz and the main bus station. We are open all year around. Few rooms are with balcony, few are with terrace. Free of charge: Welcome drink, info and maps to navigate the city, towels, soap and bed linen, 24 hour hot shower, luggage storage, refrigerator, use of kitchen, use of outside barbecue, parking place, FREE INTERNET. Check in time is 00-24. Check out time is 10 00. All taxes are included in price. ... more   less 
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