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“Not 5 stars”

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Hotel Bellevue Dubrovnik
Ranked #3 of 68 Hotels in Dubrovnik
Certificate of Excellence
Reviewed 22 May 2012

Location:
good and approx. 10-15 min by foot into the old town.

Food:
not what I was expecting

Service:
helpful but not more

Spa:
Staff needs additional training

Amenities:
good, especially the fact that the hotel has it's own little part of the beach

Overall:
not worth 5 stars if you compare the hotel with other 5 star places

  • Stayed: May 2012, travelled as a couple
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2  Thank aloha75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luce b, General Manager at Hotel Bellevue Dubrovnik, responded to this reviewResponded 24 May 2012

Dear Guest,
Thank you for taking the time to post a review of your recent stay with us.
I am really sorry to read that our hotel did not meet your expectations for the five stars hotel.
Unfortunatelly you did not provide any details about the exact nature of the problem you experienced with us when you rated us average.
As your feedback is very important to us I would appreciate more details.
We will try even harder to focus on performance in all our outlets.
Thank you again for your comments.
With kind regards,
Luce Baca
General Manager
Hotel "Bellevue", Dubrovnik

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,052 - 1,058 of 1,571 reviews

Reviewed 16 May 2012

While the hotel is a little outside of the old town it is reachable on foot. Still the views our incredible. You can view the Adriatic and the hotel's rocky beach and at the same time see the rocky cliffs dotted by wild iris. It is simply breathtaking. Free computer use and a large and very plentiful breakfast spread help to make this an excellent hotel

Room Tip: A sea view here is very recommended.
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  • Stayed: May 2012, travelled as a couple
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4  Thank zoeopa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luce b, General Manager at Hotel Bellevue Dubrovnik, responded to this reviewResponded 19 May 2012

Dear Guests,
Thank you very much for posting nice comments on Tripadvisor's pages about our hotel.
We will be more then happy to host you again in near future.
With kind regards,
Luce Baca
General Manager
Hotel "Bellevue",Dubrovnik

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2012

My partner and I stayed for three nights at the Hotel Bellevue in Dubrovnik and thought it an excellent hotel. The front-desk staff was very friendly and helpful, the room was handsome and soundproof (we had a balcony and sea-view, but the double- (triple-?) glazed balcony doors and shutters completely blocked the sound of the surf), the bathroom was appointed with L'Occitane toiletries and plush terrycloth robes, and the included breakfast offered a huge range of foods to accommodate every taste and was served in a bright room overlooking the water. The hotel is about a 15-minute walk from the Old Town and most restaurants, which can get a bit tiring after a day or two of exploring. But there are restaurants in the hotel and several along the way into town. and continued to be so throughout our stay. Although we enjoyed the Old Town, we found the rest of Dubrovnik to be a bit discouraging, and being able to retreat to our attractive room at the Bellevue helped us recoup our energies and restore our mood.

Room Tip: Ask for a room with a sea view.
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  • Stayed: April 2012, travelled as a couple
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2  Thank bluenoser1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luce b, General Manager at Hotel Bellevue Dubrovnik, responded to this reviewResponded 14 May 2012

Dear Guests,
Thank you very much for your nice feedback about hotel Bellevue, Dubrovnik.
We are so happy to know that you have enjoyed your stay in our hotel and that you liked
everything.
We are looking forward to welcome you again and again. !
With kind regards,
Luce Baca
General Manager
Hotel "Bellevue", Dubrovnik

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2012

We have just returned from spending 3 nights at this Hotel. You cannot fail to be impressed with the views all around the hotel due to the floor to ceiling windows which take full advantage of it's location. The service we received was first-class, there is plenty to choose from at the buffet style breakfast, and the room we had with balcony and sea-view was perfect. Little touches like chocolates delivered to your door each evening, L'Occitane products in the bathroom, bathrobes and slippers just added to the pleasure of staying here. We would definitely love to return sometime. We enjoyed walking from the hotel to the Pile Gate which was quite an easy walk down, there is however a bit of a steep hill coming back - this didn't bother us at all but may not suit everyone. However there is a brilliant bus service to the Pile Gate just down from the hotel which takes about 5 mins (No.4).

Room Tip: We requested an Upper Room to take full advantage of the view - we weren't disappointed!
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  • Stayed: May 2012, travelled as a couple
    • Value
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3  Thank MKnight83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luce b, General Manager at Hotel Bellevue Dubrovnik, responded to this reviewResponded 11 May 2012

Dear Guests,
Thank you very much for your nice comments posted on Tripadvisor's pages. for our service,
our food,location... My team and I would be more then happy to welcome you again
in our hotel.
With kind regards,
Luce Baca
General Manager
Hotel "Bellevue", Dubrovnik

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2012

This hotel is great value for money and the staff are friendly and helpful. The Old Town is a walk away, although the estimated 700 metres is a bit optimistic! The views from our room were fantastic. It has its own little beach, although personally I don't think I woul go to Dubrovnik for a beach holiday. Bus stops just down the road and it's easy to get about with a Dubrovnik card. Lots to see in the Old Town and Cavtat is worth a visit (easy bus ride).

Room Tip: We preferred a high floor, which is where the restaurant and bar is (the hotel is upside down - you...
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  • Stayed: April 2012, travelled with friends
    • Value
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4  Thank pk311y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luce b, General Manager at Hotel Bellevue Dubrovnik, responded to this reviewResponded 9 May 2012

Dear Guests,
Thank you for choosing hotel "Bellevue", Dubrovnik and thank you for your nice comments
on Tripadvisor's pages.
Many thanks for mentioning our friendly and helpful staff, as well as our nice location.
Should your travel bring you back to Dubrovnik in the future, my team and I would be delighted if
you choose our hotel again to be your " home away from home"
Sincerely,
Luce Baća
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2012

What a wonderful hotel. Friendly helpful staff, immaculately clean, marvellous food. We had a room with balcony overlooking the sea, wow, what a view. The hotel is about a 10 -15 minute walk to the old town, but there are frequent buses if you'd prefer. This was our first time to Dubrovnik and it won't be our last and theres no question as to where we will stay on our return. I can't recommend the hotel highly enough.

Room Tip: We had a room on the fourth floor with balcony. The only sound was the sea.
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  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank gilly6205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luce b, General Manager at Hotel Bellevue Dubrovnik, responded to this reviewResponded 9 May 2012

Dear Guests,
On behalf of the whole team in the hotel "Bellevue", Dubrovnik I would like to thank you
for a such nice worlds about our hotel.
We would be more then happy to welcome you again in our hotel in a near future.
With kind regards,
Luce Baca
General Manager
Hotel "Bellevue", Dubrovnik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2012

We booked this hotel becasue it was relatively small 97 rooms but had everything you would expect from a 5 star hotel.We had a romantic room which was really large, with a large 4 poster bed and sea view although slightly restricted. The bathrooms were very well done, but you needed to let the hot water run for some time before it came through warm. The restaurants were very good with a high stardard of food but limited menu which wasn't neccessarily a bad thing. The beach bar was very well done with towels provided for the sun loungers. The wellness centre had everything you could want from a luxury spa from the infinity pool to the steam room, they also provided an excellent selection of treatments but we didn't partake. The hotel is about 15 minutes walk from the old town and an easier walk into town than back home, we really enjoyed the walk as it is along the headland for some of the way so really lovely views. The only down side is the lack of an outdoor pool, but we appreciate that space is tight as this hote is set in to the cliff side. The staff at this hotel were excellent and couldn't do enough for us. We would definately recommend this hotel to friends who are coming to Dubrovnik. Thank you for a lovely stay.

  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Jworthie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luce b, General Manager at Hotel Bellevue Dubrovnik, responded to this reviewResponded 9 May 2012

Dear Guests,
Thank you for your kind feedback regarding your stay at hotel "Bellevue", Dubrovnik and
the time to write this detailed review.
We are happy that you had a great stay with us and you were satisfied with our rooms,food
staff,location...
We look forward to welcoming you back to the hotel "Bellevue" for your next visit to Dubrovnik.
With kind regards
Luce Baca
General Manager
Hotel "Bellevue",Dubrovnik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Bellevue Dubrovnik

Address: Pera Cingrije 7, Dubrovnik 20000, Croatia
Phone Number:
Region: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 68 Hotels in Dubrovnik
Price Range: £82 - £356 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Bellevue Dubrovnik 5*
Number of rooms: 91
Official Description (provided by the hotel):
HOTEL BELLEVUE DUBROVNIK, one of Europe’s coolest new hotels according to the Sunday Times, is a unique hotel for discerning individual guests with an appreciation for luxury and attention to detail. The hotel is located in a spectacular 30 meter-high clifftop position overlooking the Adriatic, few minutes walking distance from the Old city of Dubrovnik. All 91 luxurious bedrooms and suites have sea views and are equipped with the latest technology. ... more   less 
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