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Reviews (1,751)
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Reviewed 3 weeks ago

I didn't stay in the hotel but visited their beach restaurant Miramare. Very attractive positioned beach in front of the hotel has even better restaurant. Very good taste of various food, very good served by very good staff. Excellent!

  • Stayed: June 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank nevenjerkovic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valamar H, General Manager at Valamar Collection Dubrovnik President Hotel, responded to this reviewResponded 3 weeks ago

Dear Neven,

Thank you for your truly amazing review of our Beach Restaurant Miramare!

I am very humbled by your amazingly kind words about our restaurant and delighted that you thoroughly enjoyed all aspects of the dining experience.

We hope there will be an opportunity to welcome you again in Valamar Collection Dubrovnik President Hotel.

Kind regards,

Matko Marić
Hotel Manager

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Reviewed 3 weeks ago

We like the Valamar President Hotel a lot and this year we visited it for the 3'th time.
It's really a 5* place and we can sincerely recommend this great hotel for your stay in Dubrovnik.

Just two things:
- VIP area at the hotel beach. Is it really necessary? Almost half of the beach is for VIP only. It's not too much? ;) This area is almost empty at this time. My opinion would be that the hotel beach should be the same for all customers.
- We had to to request changing our Deluxe room on the 8'th floor, because air conditioner of the neighboring building was working very laud. Also, there was a martin nest with chicks at our terrace. Therefore, it was too noisy for sleeping with an open door, especially the early morning. But the second Deluxe room on the same floor had a very noisy air conditioner inside! :) I think staff should check it more often.

Otherwise, everything was just great! Thanks a lot to the staff at the hotel, its beach, breakfast buffet and beach bistro for our wonderful relaxing stay and good feeling!

  • Stayed: June 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Joalita T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valamar H, General Manager at Valamar Collection Dubrovnik President Hotel, responded to this reviewResponded 3 weeks ago

Dear Joalita,

Thank you for your extremely generous and complimentary review following your recent visit to Valamar Collection Dubrovnik President.

My colleagues and I were delighted to read your wide-ranging and encouraging comments and are all pleased that you had such a memorable experience.

Our V Level service is an concept of added value, and we try to make it as unobtrusive for other costumers. We are sorry if you felt that your experience of the beach was not up to the standard you expected. We will take the comments you made into consideration and look forward to enhance the experience for everyone according to your feedback.

We look forward to welcoming you back to visit us for a 4th time and thank you again for the lovely feedback.

Yours sincerely,

Matko Marić
Hotel Manager

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Reviewed 4 weeks ago via mobile

The location of this hotel is perfect,set in beautiful Babin Kuk but a mere 15-20 minutes from the Old Town on the most efficient bus service I have ever experienced.The setting is stunning,the spacious rooms and bathroom facilities provide every modern day comfort,needless to say this experience is enhanced by the most polite,friendly and helpful staff to cater for your every need in a most professional but unobtrusive manner.Just to make your stay extra special there is a gorgeous beach and a breakfast providing a feast to set you up for a the day ahead to explore this beautiful country and it’s exceptional people.Many thanks Jennifer and Claire.

Stayed: June 2018, travelled with family
1  Thank CoDownrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valamar H, General Manager at Valamar Collection Dubrovnik President Hotel, responded to this reviewResponded 3 weeks ago

Dear CoDownrose,

Greetings from Valamar Collection Dubrovnik President.

Thank you for taking the time to review the hotel following your recent visit to Dubrovnik.

I am really pleased to read that you enjoyed so much. It is great to see that you enjoyed in all aspects of your stay.

I am delighted that you found the service friendly, efficient and professional; I have passed your kind comments on to all the team as such feedback makes everyone's day!

We would be honored to be your hosts again in Dubrovnik.

With Kindest Regards,

Matko Marić
Hotel Manager

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Reviewed 4 weeks ago

Where do I start!. Arrived at hotel and was greeted with a glass of bubbly on checking in. Staff were friendly, efficient and knowledgeable. All the staff spoke to you every time they saw you, their English being vey good. The room was beautiful, cleaned and tidied every day. The view from the generous balcony was amazing. We had buffet breakfast and this was super, there was nothing that you could want that was not there, including bubbles! If you stay here it is worth having the breakfast option included.

Beds and pillows superb, have never slept so well.

Everything about the hotel is immaculate, run with great efficiency, very relaxing.

Cocktails on the terrace watching the sunset was amazing.

I could go on endlessly about this hotel but will run out of space.

Thank you to all the staff for making this short break so wonderful.

Go and enjoy and a wonderful experience. It is one for a definite return visit.

Room Tip: All rooms face the sea so whichever one you have you will have wonderful views.
  • Stayed: June 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank Sharon Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valamar H, General Manager at Valamar Collection Dubrovnik President Hotel, responded to this reviewResponded 3 weeks ago

Dear Sharon Y,

Thank you for taking your time to review Valamar Collection Dubrovnik President.

Your kind comments and compliments for our staff are the best indicator we are on the right way to provide everybody that visits our hotel with an memorable experience. It is very nice to see that you enjoyed in your room and service that goes with it. Our location guarantees an amazing view where you can enjoy the sunset in peace and quiet of the peninsula. The kitchen and restaurant teams put in a lot of care into delivering the breakfast experience on an high level, and a glass of bubbly can be a start to a great day.

It is a great feeling to see you had a wonderful experience, and we look forward to provide you with another one when you return to Dubrovnik.

Kind regards,

Matko Marić
Hotel Manager

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Reviewed 4 weeks ago

My wife and I enjoyed a fabulous stay at this excellent hotel during the last two weeks of May.
Our reception from Dragan at reception was charming with clear,concise and very useful information for two first time visitors(and two cold glasses of fizz!)
Our room was large,well appointed and thanks to our dedicated cleaner Suada,absolutely spotless throughout our holiday.
Our breakfast was included in our stay and was a treat every morning.Ivan runs the service like a machine.No waiting around,tables cleared and service with a smile from Pietar,Monika(Mr.and Miss Croatia as my wife called them)and indeed all of the team.
The food caters to all tastes and is excellent in my opinion.
The evening entertainment provided every night was very good,varied and not intrusive.
A bus service operates from a stop fifty yards from the hotel entrance.Tickets are available to buy from the shop in the reception area.They are 12 kuna each.Tip:you can re-use the same ticket within one hour of first use.The stop at the hotel is the last stop out of town but the first stop into town so seats are easy to get going in;coming out from the old town stop can be a bit of a scrum though!
This is a very well run hotel.There is ample visible evidence of maintenance and upkeep though it is unobtrusive.The senior management are visible,approachable and responsive to guests.The staff,and I mean all of the staff,are friendly,courteous and helpful.The standard of english is excellent.
The only thing my wife would have appreciated is the presence of a blow-dry service,particularly for the evening(apparently it's a thing!)To be fair,we didn't ask at the time.
If you are considering booking for next year,you're probably too late.We have,although only for one week this time.Can't wait!

  • Stayed: May 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank fmorrissey2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valamar H, General Manager at Valamar Collection Dubrovnik President Hotel, responded to this reviewResponded 3 weeks ago

Dear fmorrissey2018,

Thank you for reviewing Valamar Collection Dubrovnik President.

We are so glad you had a fabulous stay at our hotel. Our employees always try to create a carefree experience of vacation from start to end. I am especially happy about your comments about Dragan, Suada, Petar and Monika and others - this is something that makes the day of any hotel manager. It is our goal to achieve impeccable level of service, and only our employees can do that.

I am also glad you found us approachable and responsive, we try to maintain an atmosphere where we can get a direct feedback from guests, and then use it to make your experience here even better.

It was a pleasure to be at your service, and we truly look forward to your visit next year. Until then, the whole team sends a big thank you.

Kind regards,

Matko Marić
Hotel Manager

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