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“Wonderful hotel” 4 of 5 bubbles
Review of Hotel Excelsior Dubrovnik

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Hotel Excelsior Dubrovnik
Ranked #15 of 66 Hotels in Dubrovnik
Certificate of Excellence
Dublin, Ireland
Level Contributor
199 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“Wonderful hotel”
4 of 5 bubbles Reviewed 8 November 2012

Super location. Great facilities. Really good choice for breakfast and if the weather is good it can be taken on the terrace over looking the old town.
Ther'e's a limited number of free parking spaces. Prices are a bit high though but if you want a great location, this is the hotel.

Room Tip: Rooms with a sea view are very pricey
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  • Stayed October 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Happy186605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review, 13 November 2012
Dear Guest,
We would like to thank you for taking the time to review hotel Excelsior on Tripadvisor. We are glad to see that you enjoyed in your stay with us. Thank you for choosing hotel Excelsior . We hope we will have the chance to welcome you again to our hotel.
Sincerely yours,
Jasna Durkovic Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,483 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (392)
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English first
1 review
5 of 5 bubbles Reviewed 6 November 2012 via mobile

We stayed here for our wedding in Dubrovnik and had our wedding meal here. We cannot praise the hotel enough. The service was second to none, our room was amazing, the views, the facilities- two tvs, two bathrooms, jacuzzi bath, separate shower, living room, large balcony with two sunbeds and two chairs and a table. It was simply luxurious. The hotel itself has a fabulous spa, sushi restaurant, piano bar, gym, private beach- we were spoilt!! The attendance to our guests during the meal was wonderful. Service was quick and top up of drinks was regular but unintrusive. We were allowed to have one of our guests play the piano at the piano bar even.
The hotel was a five minute walk to the old town and taxis were available within a few minutes if required.
Oh and can't forget the little piece of chocolate left in our room each night:)
We highly recommend this hotel.

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BHLH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review, 13 November 2012
Dear Guest,
We would like to thank you for taking the time to review hotel Excelsior on Tripadvisor. We are glad to see that you enjoyed in your stay with us. Thank you for choosing hotel Excelsior . We hope we will have the chance to welcome you again to our hotel.
Sincerely yours,
Jasna Durkovic Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 5 November 2012

We stayed for a four night break at the end of October. The hotel is walking distance from the Old Town of Dubrovnik, and given how incredibly busy the town is (even in October) it is nice to walk a couple of hundred metres outside of the city walls into the calm and relaxed setting of the hotel. It is very modern, and the rooms with a balcony and sea view are well worth spending the extra for. Breakfasts are very extensive with a lot of choice, including champagne for those more focused on utter relaxation. We only had lunch in the hotel once, and did not eat any evening meals there. The spa was clean and comfortable, gym basic and machines not well serviced. If having a massage you might want to check the gender of the masseur as they have male and female masseurs. The pool and spa facilities otherwise good, and lovely to be able to swim in the Adriatic from the hotel.

Room Tip: The sea view is well worth it, and it is lovely to sit on the balcony in the evening and watch the s...
See more room tips
  • Stayed October 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Bob W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review, 13 November 2012
Dear Guest,
Thank you very much for taking the time to post your comments on Tripadvisor's pages. Thank you for sharing your experience with other travellers. I am delighted to read that you had a wonderful experience and I very much look forward to welcoming you back soon.
Sincerely yours,
Jasna Durkovic Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
80 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 3 November 2012

It wasn't my choice of hotel - personally, I would rather have been in town in a hotel with more character. Having said that, the views from the hotel were stunning (see attached) and the service very good. The bathroom equipment was a little complicated to get to grips with - I don't understand how anybody could design a more complicated shower - but the accommodation was very comfortable and spotlessly clean. Breakfast was the only meal that we ate in the hotel and was very good.

  • Stayed October 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MrsRobinson2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review, 13 November 2012
Dear Guest,
We would like to thank you for taking the time to review hotel Excelsior on Tripadvisor. We are glad to see that you enjoyed in your stay with us. Thank you for choosing hotel Excelsior . We hope we will have the chance to welcome you again to our hotel.
Sincerely yours,
Jasna Durkovic Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clitheroe, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 3 November 2012

We choose the excelsior through trip advisor and were not disappointed. We had booked a luxury room with sea view and were upgraded to one with a balcony. The room was large and well appointed with a good size bath (can be a big disappointment to me in other hotels) and wet room shower. Although we only had breakfast here it was excellent with a broad choice of food and hot food to order (I had the eggs benedict and they were Lovely)

The service (and agin this is where many hotels let you down) was very good indeed with friendly attentive staff. We used the spa facilities which provided a pampered rest bite after a day of sightseeing before we explored the old town by night. We will return

Room Tip: definitely choose a sea view it is spectacular and drifting to sleep listening to the waves is very...
See more room tips
  • Stayed October 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank riggy52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review, 13 November 2012
Dear Guest,
Thank you for your nice comments on Tripadviser pages. Thank you also for choosing our hotel for your holidays and we are looking forward to your next visit!
Sincerely yours,
Jasna Durkovic General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Caston, Norfolk
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 2 November 2012

4 nights in late October.
Glorious views of the old city and the bay from our room, the terraces and the restaurant, and only 5 minutes walk from the Ploce Gate - the best of all worlds. Rooms are pleasant (they have a very diligent housekeeping team) and the staff were charming, and in general spoke excellent English. The main restaurant is rather large, and not very atmospheric, but the Sushi Bar and main bar area are lovely. The food in general was excellent.
Breakfast was a little disorganised - staff were rather slow in clearing and relaying tables. We didn't try the à la carte breakfast dishes as we only wanted light breakfasts, but the content of the buffet was perfectly acceptable - notably good fresh fruit.
We were too busy to try the spa, but would definitely go back to the hotel so... maybe next time.
However, they desperately need a decent flower arranger!

  • Stayed October 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank May-Z-slave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review, 13 November 2012
Dear Guest,
We would like to thank you for taking the time to review hotel Excelsior on Tripadvisor. We are glad to see that you enjoyed in your stay with us. Thank you for choosing hotel Excelsior . We hope we will have the chance to welcome you again to our hotel.
Sincerely yours,
Jasna Durkovic Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 2 November 2012

Superb hotel, rooms spacious, clean and very comfortable. We had a sea view, and a full range of weather during our stay, the view changed on a daily basis, but was all stunning. Very atmospheric, could have stayed much longer. Complimentary slippers and robes to use in the spa which we did. Lovely pool, sauna, steam room and beds to relax and unwind. Very clean and well maintained. The breakfast was exceptional, with a full range of food stuffs, enough choice for even the fussiest of eaters. Service was excellent. The old town just a short walk away, the hotel is perfectly located. The cable car ride is not to be missed. Lots of other things to see and do and a superb choice of restaurants. We would most certainly be happy to return for a longer break during the summer. Highly recommended.

Room Tip: A room with a sea view is an absolute must have.
See more room tips
  • Stayed October 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Excelsior Dubrovnik

Property: Hotel Excelsior Dubrovnik
Address: Frana Supila 12, Dubrovnik 20000, Croatia
Phone Number:
Region: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Dubrovnik
#9 Family Hotel in Dubrovnik
#12 On the Beach Hotel in Dubrovnik
#13 Romantic Hotel in Dubrovnik
#14 Luxury Hotel in Dubrovnik
#14 Spa Hotel in Dubrovnik
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Hotel Excelsior Dubrovnik 5*
Number of rooms: 158
Official Description (provided by the hotel):
Since opening in 1913, the Excelsior has become an iconic landmark among the five-star hotels in Dubrovnik. This time-honoured building – a blend of old and new – is uniquely located on a cliffside, with magnificent views from every floor, over to the island of Lokrum in one direction and the Old Town in another. Recognised as one of the finest hotels in the Mediterranean by the UK’s Sunday Times newspaper, it is only when you visit that you can fully appreciate the spectacular setting: the tranquil gardens in which to stroll; four fine-dining restaurants, all offering panoramic views of the Adriatic Sea; a private beach, back-dropped by the UNESCO-protected Old Town. Among the luxury hotels in Dubrovnik, the Hotel Excelsior is the benchmark to which others aspire. ... more   less 
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Also Known As:
Hotel Excelsior And Spa
Excelsior Hotel Dubrovnik

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